Olay Complete Plus Face Lotion with Sunscreen - SPF 40 - 6 fl oz
$19.99 ($3.33/fluid ounce)
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Guests are saying
The product has garnered mixed feedback from guests, with many praising its moisturizing properties and effective sun protection. Guests appreciate its lightweight texture and the convenience of combining moisturizer with SPF. However, a significant number of reviews highlight issues with eye irritation and burning sensations, particularly when the product comes into contact with the eyes. Overall, it serves as a solid daily moisturizer for many, but caution is advised for sensitive users.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1212 reviews
effectiveness: 2.79 out of 5
quality: 2.44 out of 5
value: 2.52 out of 5
21% would recommend
56 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
29 August, 2026Verified purchase
(no review title)
They have changed the formula for this moisturizer, so a product that I have been using since high school has left a red, itchy reaction on my face.
1 reply from Olay team - 24 days ago
We're so sorry to hear this happened with your Olay Complete Facial Moisturizer purchase. Please know that our products are thoroughly tested for safety, and we appreciate you sharing this, as it isn't something we would expect. We know that it's possible to have sensitivities to the ingredients, and our Safety team would like to look into this further. For assistance, please give us a call at (800) 285-5170.
1 out of 5 stars
Thumbs down graphic, would not recommend
15 August, 2026Verified purchase
Irritated eyes! Beware. Not sensitive friendly.
This burns my eyes terribly! No matter how careful I am to not put it too close to my eyes it burns for hours. Will be retuning this one and going back to my spf 15 version that I’ve used for years.
1 reply from Olay team - 1 month ago
We care about your safety, and we're sorry you had this experience, Carla. We take feedback like this seriously, and we want to learn more about what happened so we can assist you further. Please call our Olay Team at 1-800-285-5170.
5 out of 5 stars
14 August, 2026Verified purchase
(no review title)
I love this!
1 out of 5 stars
10 August, 2026
originally posted on olay.com
Eye irritation with Olay
I have used Oil of Olay for at least 30 years with no problem. I recently purchased Olay Complete, SPF 40 and it’s driving me nuts. It causes my eyes to burn terribly. I will not continue to use it.
1 reply from Customer Care team - 1 month ago
We're very sorry to hear this happened after using Olay Complete Facial Moisturizer, Nancy. Our products go through many safety tests to ensure they are safe when used as directed, and we appreciate you sharing your experience. While we always recommend avoiding contact with eyes when using the product, rinsing eyes with water will help reduce the burning sensation. We recommend seeing a doctor if the eye irritation persists. In the meantime, we would like to learn more about your experience so that we can assist further. When you have the chance, please give us a call at (800) 285-5170.
5 out of 5 stars
Thumbs up graphic, would recommend
1 August, 2026
5/5 totally recomend
i love this moisturizer. i had a softball game and it was 110° and everything melted except this product. my hair gel, sunscreen, and even lotion melted, but not this moisturizer. also using this it helps me with my acne and using it on a daily basis will help you reach clear skin.
3 out of 5 stars
31 July, 2026
Burns my eyes
This sunscreen is moisturizing and thick, doesn't leave a white cast on my skin once rubbed in, but the sunscreen seems bound to slide into my eyes and burns badly. I thought that I may have had an eye dryness or cornea issue, but really it was the burning sensation of the sunscreen getting into my eyes. So do yourself a favor and also have a setting spf powder to apply around the eye area to stop the sunscreen from sliding into your eyes!
5 out of 5 stars
Thumbs up graphic, would recommend
29 July, 2026Verified purchase
Wonderful light daily moisturizer!
This lotion helps keep my aged face and neck skin moisturized giving it a fresh glow when used daily in the morning.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 July, 2026Verified purchase
Eye irritation
Awful burning in eyes no matter how I apply and even after washing my hands AFTER application. Also, caused my face to have a couple irritated spots. It also doesn’t seem to absorb well at all.
1 reply from Olay team - 2 months ago
Thank you so much for taking the time to review our Olay Complete SPF 40 Lotion with Sunscreen, Eleisha. We're incredibly sorry to hear about your experience, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. However, some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you have not done so already, please discontinue using this lotion as we'd like to connect about this some more, gather some details for our team, and help. Please get in touch with us by dialing (800) 652-9261.
1 out of 5 stars
19 July, 2026
originally posted on olay.com
Burning eyes
I bought this to ise for my beach days and that turned out all bad. When I started sweating this got in my eyes and the burning was so intense I couldn't see. I flushed with water several times. And the tears that this caused with painful burning. Not meant for me. I will be returning.
1 reply from Customer Care team - 2 months ago
There's nothing more important to us than your complete satisfaction, so we're incredibly sorry to hear about your experience, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. We suggest you discontinue using this facial moisturizer as we'd like to connect with you about this and help. Please call us at (800) 285-5170.
2 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026
Irritates Eyes
I used to use this moisturizer when i was younger and loved it. I came across it again when searching for a moisturizer with spf and thought I'd try it again. It is thicker than i remember, but absorbs well into the skin. it feels smooth and doesn't seem to pill, but it stings my eyes so bad! My eyes would not stop watering and i had to wash my hands, because after applying i had rubbed the rest into my hands, and it was making it worse. Will try to avoid getting it around my eyes next time before i decide to return it.
1 reply from Olay team - 2 months ago
We’re sorry to hear that Olay Complete + Daily Facial Moisturizer SPF 40 caused discomfort around your eyes. We understand how frustrating this must be, especially after having enjoyed the product in the past and deciding to give it another try. We’re glad to hear you liked the smooth feel and how well it absorbed, but we’re sorry it didn’t provide the experience you were hoping for. Your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. When using this product, avoid contact with eyes. If contact occurs, rinse thoroughly with water. We recommend discontinuing use of the product if you experience irritation. So we can assist you further, please call us at (800) 285-5170 when you have a moment.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 July, 2026Verified purchase
Not for me
very thick and BURNS your eyes if it gets any where near your eyes. Had to wash it off. Eyes were burning right away. I guess it must b the sunblock. Not a product for me
1 reply from Olay team - 2 months ago
We're very sorry to hear this has been your experience after using Olay Complete Plus Face Lotion, Felicia. We're glad you heard you were able to rinse out your eyes, and we hope the burning sensation subsided. We would like to learn more about your experience and to assist with this afterward. When you have the chance, please contact us by giving us a call at (800) 285-5170.
1 out of 5 stars
11 July, 2026
originally posted on olay.com
Do not use on face or neck
This product actually burnt the skin on my face, neck and upper chest. Skin in those areas is painful and the skin is peeling off. Did not get it into my eyes per se but applied it all over my face including the skin around my eyes. The skin around my eyes is all red, painful and peeling. My eyes teared for days following application. I have used Oly products in the past with no trouble but this one is a no go for me. Not sure if it is the extra SPF or you have added different ingredients.
1 reply from Customer Care team - 2 months ago
Safety is a top priority for us at Olay, Renee, and we maintain quality checks to ensure the safest and best Olay products. This is not something we would expect, and we're very sorry to hear that you had this experience. We want to help you with this and get some helpful info to share with our team to improve our Olay + Daily Facial Moisturizer. Please call us at (800) 285-5170, so we can help your voice be heard while we assist you.
5 out of 5 stars
Thumbs up graphic, would recommend
8 July, 2026Verified purchase
Must Have Daily Moisturizer
I have used this moisturizer every day for a year, and it is the best. A little goes a long way. It absorbs into my skin easily. It has no irritating scent. It lasts beautifully under my makeup all day (just let it set 2 mins before applying makeup) and the spf protection even holds up to the UV sun in Hawaii. I am baffled by the high number of reviews about eye burning and am wondering if they are bot reviews. I have never experienced any skin or eye burning. Like anything else with sunscreen, this doesn't belong in or around your eyes so there should be no problems. Love my Olay!
1 out of 5 stars
3 July, 2026
Burned my eyes
This stuff BURNS your eyes so bad. I have never had this problem with face lotion in my life. I looked like I was crying all day
5 out of 5 stars
Thumbs up graphic, would recommend
29 June, 2026
Keep up the good product OLAY
Great moisturizer for my skin especially it has SPF 40 and my skin is oily. I can wear my makeup on it all day. Thanks Olay keep the great product coming out.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 June, 2026Verified purchase
Unfortunately do not buy
I’ve been an Oil of Olay customer for ever but sadly this is the first time I’ve had to return their product. This face lotion has a very thick texture, doesn’t soak right in, made my face break out and worst of all a serious eye irritation (one eye was red for 1-2 days following use). Do not recommend this specific lotion unfortunately.
1 reply from Olay team - 3 months ago
We appreciate your loyalty, and we're so sorry to hear this happened to you. We care about your safety and health, and we want to gather more details from you about your experience. Please call our Olay Team at 1-800-285-5170 for further assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 June, 2026Verified purchase
Disappointed
I’ve been using Olay products for years. When it was called oil of Olay. Just bought a new bottle recently after running out and this “new look, enhanced formula” burns my eyes.
1 reply from Olay team - 3 months ago
Jamila, firstly, thank you so much for being a loyal Olay user. We're incredibly sorry to hear about your recent experience with Olay Complete, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. However, some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. Due to this, we ask that you discontinue using it and give us a call so we can collect some details for our Safety Team and help a loyal Olay user out. We can be reached at (800) 652-9261.
1 out of 5 stars
25 June, 2026
originally posted on olay.com
Burns and looks greasy
I have used Olay moisturizer for 28 years. This new formula will not work for me. It burns my eyes and it doesn't soak into my skin. My face looks greasy like the product is just sitting there. Please bring back the old formula! Until then, I'm going to have to search for a new moisturizer.
1 reply from Customer Care team - 3 months ago
We’re sorry to hear about your experience with Olay Complete+ SPF 40 Sensitive. Our team shares that this lightweight, fragrance-free lotion should absorb quickly and leave no residue. In addition, your comfort and safety are our top priority, and we want to help with this purchase, so your eyes will always feel their best. Please stop using the lotion and call us for further assistance Monday-Friday, 9 AM to 6 PM EST, at 1 (800) 285-5170.
2 out of 5 stars
21 June, 2026
originally posted on olay.com
Makes eyes burn all day
I have worn Olay complete for years as my go to moisturizer and SPF daily protection. But the lastest product, their SPF 40, now is very thick but my biggest complaint is that after I put is on, (No where near my eyes) my eyes start to burn and it goes on all day. I am disappointed that I cant wear this product, and it is the sensitive line. Guess Ill use it on my arms and look for the old SPF 15 or another brand. Please fix this OLAY!!
1 reply from Customer Care team - 3 months ago
Firstly, thank you so much for being a loyal Olay fan. We're incredibly sorry to hear about your experience, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. Some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation, so we ask that you discontinue using this product. Your feedback, experience, and safety is our top priority, so we'd like to connect, gather some details for our Safety Team, and help. Please call us at (800) 285-5170.
1 out of 5 stars
11 June, 2026
originally posted on olay.com
Extremely disappointed
I’m so heartbroken to give a product I have used for 30 years a poor score. I’ve always been told I had great skin, looked young for my age etc.. and I attributed it to this product. With the change in formula from its thick pastie feel to the eye burning and now multiple days of my eyes swollen. I’ve officially lost confidence in Oil of O’lay. Again completely heartbroken. Please bring back the original formula.