Olay Complete Plus Face Lotion with Sunscreen - SPF 40 - 6 fl oz: No Fragrance Added, Contains Vitamin E, For Normal/Combination/Mature/Dry Skin
$19.99 ($3.33/fluid ounce)
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Guests are saying
This moisturizer offers excellent hydration and sun protection, making it a popular choice among guests. Many appreciate its thick consistency and the way it absorbs into the skin without leaving a greasy residue. However, some guests have experienced discomfort due to eye irritation when applying the product near the eye area. Overall, it is a versatile moisturizer that can enhance your skincare routine, especially for those seeking SPF protection.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1206 reviews
effectiveness: 2.83 out of 5
quality: 2.48 out of 5
value: 2.56 out of 5
22% would recommend
54 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
1 August, 2026
5/5 totally recomend
i love this moisturizer. i had a softball game and it was 110° and everything melted except this product. my hair gel, sunscreen, and even lotion melted, but not this moisturizer. also using this it helps me with my acne and using it on a daily basis will help you reach clear skin.
3 out of 5 stars
31 July, 2026
Burns my eyes
This sunscreen is moisturizing and thick, doesn't leave a white cast on my skin once rubbed in, but the sunscreen seems bound to slide into my eyes and burns badly. I thought that I may have had an eye dryness or cornea issue, but really it was the burning sensation of the sunscreen getting into my eyes. So do yourself a favor and also have a setting spf powder to apply around the eye area to stop the sunscreen from sliding into your eyes!
5 out of 5 stars
Thumbs up graphic, would recommend
29 July, 2026Verified purchase
Wonderful light daily moisturizer!
This lotion helps keep my aged face and neck skin moisturized giving it a fresh glow when used daily in the morning.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 July, 2026Verified purchase
Eye irritation
Awful burning in eyes no matter how I apply and even after washing my hands AFTER application. Also, caused my face to have a couple irritated spots. It also doesn’t seem to absorb well at all.
1 reply from Olay team - 17 days ago
Thank you so much for taking the time to review our Olay Complete SPF 40 Lotion with Sunscreen, Eleisha. We're incredibly sorry to hear about your experience, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. However, some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you have not done so already, please discontinue using this lotion as we'd like to connect about this some more, gather some details for our team, and help. Please get in touch with us by dialing (800) 652-9261.
1 out of 5 stars
19 July, 2026
originally posted on olay.com
Burning eyes
I bought this to ise for my beach days and that turned out all bad. When I started sweating this got in my eyes and the burning was so intense I couldn't see. I flushed with water several times. And the tears that this caused with painful burning. Not meant for me. I will be returning.
1 reply from Customer Care team - 18 days ago
There's nothing more important to us than your complete satisfaction, so we're incredibly sorry to hear about your experience, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. We suggest you discontinue using this facial moisturizer as we'd like to connect with you about this and help. Please call us at (800) 285-5170.
2 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026
Irritates Eyes
I used to use this moisturizer when i was younger and loved it. I came across it again when searching for a moisturizer with spf and thought I'd try it again. It is thicker than i remember, but absorbs well into the skin. it feels smooth and doesn't seem to pill, but it stings my eyes so bad! My eyes would not stop watering and i had to wash my hands, because after applying i had rubbed the rest into my hands, and it was making it worse. Will try to avoid getting it around my eyes next time before i decide to return it.
1 reply from Olay team - 20 days ago
We’re sorry to hear that Olay Complete + Daily Facial Moisturizer SPF 40 caused discomfort around your eyes. We understand how frustrating this must be, especially after having enjoyed the product in the past and deciding to give it another try. We’re glad to hear you liked the smooth feel and how well it absorbed, but we’re sorry it didn’t provide the experience you were hoping for. Your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. When using this product, avoid contact with eyes. If contact occurs, rinse thoroughly with water. We recommend discontinuing use of the product if you experience irritation. So we can assist you further, please call us at (800) 285-5170 when you have a moment.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 July, 2026Verified purchase
Not for me
very thick and BURNS your eyes if it gets any where near your eyes. Had to wash it off. Eyes were burning right away. I guess it must b the sunblock. Not a product for me
1 reply from Olay team - 25 days ago
We're very sorry to hear this has been your experience after using Olay Complete Plus Face Lotion, Felicia. We're glad you heard you were able to rinse out your eyes, and we hope the burning sensation subsided. We would like to learn more about your experience and to assist with this afterward. When you have the chance, please contact us by giving us a call at (800) 285-5170.
1 out of 5 stars
11 July, 2026
originally posted on olay.com
Do not use on face or neck
This product actually burnt the skin on my face, neck and upper chest. Skin in those areas is painful and the skin is peeling off. Did not get it into my eyes per se but applied it all over my face including the skin around my eyes. The skin around my eyes is all red, painful and peeling. My eyes teared for days following application. I have used Oly products in the past with no trouble but this one is a no go for me. Not sure if it is the extra SPF or you have added different ingredients.
1 reply from Customer Care team - 26 days ago
Safety is a top priority for us at Olay, Renee, and we maintain quality checks to ensure the safest and best Olay products. This is not something we would expect, and we're very sorry to hear that you had this experience. We want to help you with this and get some helpful info to share with our team to improve our Olay + Daily Facial Moisturizer. Please call us at (800) 285-5170, so we can help your voice be heard while we assist you.
5 out of 5 stars
Thumbs up graphic, would recommend
8 July, 2026Verified purchase
Must Have Daily Moisturizer
I have used this moisturizer every day for a year, and it is the best. A little goes a long way. It absorbs into my skin easily. It has no irritating scent. It lasts beautifully under my makeup all day (just let it set 2 mins before applying makeup) and the spf protection even holds up to the UV sun in Hawaii. I am baffled by the high number of reviews about eye burning and am wondering if they are bot reviews. I have never experienced any skin or eye burning. Like anything else with sunscreen, this doesn't belong in or around your eyes so there should be no problems. Love my Olay!
1 out of 5 stars
3 July, 2026
Burned my eyes
This stuff BURNS your eyes so bad. I have never had this problem with face lotion in my life. I looked like I was crying all day
5 out of 5 stars
Thumbs up graphic, would recommend
29 June, 2026
Keep up the good product OLAY
Great moisturizer for my skin especially it has SPF 40 and my skin is oily. I can wear my makeup on it all day. Thanks Olay keep the great product coming out.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 June, 2026Verified purchase
Unfortunately do not buy
I’ve been an Oil of Olay customer for ever but sadly this is the first time I’ve had to return their product. This face lotion has a very thick texture, doesn’t soak right in, made my face break out and worst of all a serious eye irritation (one eye was red for 1-2 days following use). Do not recommend this specific lotion unfortunately.
1 reply from Olay team - 1 month ago
We appreciate your loyalty, and we're so sorry to hear this happened to you. We care about your safety and health, and we want to gather more details from you about your experience. Please call our Olay Team at 1-800-285-5170 for further assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 June, 2026Verified purchase
Disappointed
I’ve been using Olay products for years. When it was called oil of Olay. Just bought a new bottle recently after running out and this “new look, enhanced formula” burns my eyes.
1 reply from Olay team - 1 month ago
Jamila, firstly, thank you so much for being a loyal Olay user. We're incredibly sorry to hear about your recent experience with Olay Complete, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. However, some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. Due to this, we ask that you discontinue using it and give us a call so we can collect some details for our Safety Team and help a loyal Olay user out. We can be reached at (800) 652-9261.
1 out of 5 stars
25 June, 2026
originally posted on olay.com
Burns and looks greasy
I have used Olay moisturizer for 28 years. This new formula will not work for me. It burns my eyes and it doesn't soak into my skin. My face looks greasy like the product is just sitting there. Please bring back the old formula! Until then, I'm going to have to search for a new moisturizer.
1 reply from Customer Care team - 2 months ago
We’re sorry to hear about your experience with Olay Complete+ SPF 40 Sensitive. Our team shares that this lightweight, fragrance-free lotion should absorb quickly and leave no residue. In addition, your comfort and safety are our top priority, and we want to help with this purchase, so your eyes will always feel their best. Please stop using the lotion and call us for further assistance Monday-Friday, 9 AM to 6 PM EST, at 1 (800) 285-5170.
2 out of 5 stars
21 June, 2026
originally posted on olay.com
Makes eyes burn all day
I have worn Olay complete for years as my go to moisturizer and SPF daily protection. But the lastest product, their SPF 40, now is very thick but my biggest complaint is that after I put is on, (No where near my eyes) my eyes start to burn and it goes on all day. I am disappointed that I cant wear this product, and it is the sensitive line. Guess Ill use it on my arms and look for the old SPF 15 or another brand. Please fix this OLAY!!
1 reply from Customer Care team - 2 months ago
Firstly, thank you so much for being a loyal Olay fan. We're incredibly sorry to hear about your experience, and we hope you're feeling better. Please know that all our products are thoroughly evaluated to be safe when used as directed. Some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation, so we ask that you discontinue using this product. Your feedback, experience, and safety is our top priority, so we'd like to connect, gather some details for our Safety Team, and help. Please call us at (800) 285-5170.
1 out of 5 stars
11 June, 2026
originally posted on olay.com
Extremely disappointed
I’m so heartbroken to give a product I have used for 30 years a poor score. I’ve always been told I had great skin, looked young for my age etc.. and I attributed it to this product. With the change in formula from its thick pastie feel to the eye burning and now multiple days of my eyes swollen. I’ve officially lost confidence in Oil of O’lay. Again completely heartbroken. Please bring back the original formula.
1 out of 5 stars
Thumbs down graphic, would not recommend
24 May, 2026
Just save your money
Was so excited for this 2 in 1 but this burns my eyes so horribly no matter how carefully I try to avoid applying near the eye area. This also clogged my pores and caused a horrible breakout. Do not recommend!
1 reply from Olay team - 3 months ago
Thank you for reaching out about our Olay Complete Plus Facial Moisturizer with SPF 40 with Sensitive Skin. We would like to express our deepest of apologies for your experience. The news you've shared here has been unexpected and we are sure this may have been upsetting. Please know that we will be addressing this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.
1 out of 5 stars
12 May, 2026
originally posted on olay.com
So Very Disappointed
Been using Olay for over 36 years but I HATE this new product. Too thick; it sits on my skin rather than absorbs. It burns my eyes no matter how carefully I try to avoid them. I was so excited for the SPF 40. Now I just want my old version back.
1 reply from Customer Care team - 3 months ago
Thank you for getting in touch about our Olay Complete Plus Facial Moisturizer with SPF 40 for Sensitive Skin. Your loyalty has been more than appreciated and we can't express enough how disappointing it is learning of your recent experience. This has been some unexpected news and we can only imagine how frustrating this may have been for you. Please know that we will be handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please write to us through our Contact Us page so we can better assist.
1 out of 5 stars
21 April, 2026
(no review title)
This absolutely burns my eyes. I've been using Oil of Olay for years, but not this specific version. I can't believe the pain this caused my eyes, even when I was very careful not to go near them. On top of that, the product is incredibly difficult to squeeze out of the bottle.
1 reply from Olay team - 3 months ago
Thank you for getting in touch about our Olay Complete Plus Lightweight Moisturizer with SPF 40 for Sensitive Skin. We would like to express our deepest of apologies for your recent experience. What you've shared here has been very unexpected and we can only imagine how frustrating this may have been for you. Please know that we will be addressing this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and so cannot tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't done so already. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.
1 out of 5 stars
Thumbs down graphic, would not recommend
15 April, 2026Verified purchase
Caused breakouts
This sunscreen caused me to breakout, which is unusual for me because I do not have sensitive or acne prone skin. It feels like a weird paste that clogs pores.
1 reply from Olay team - 4 months ago
Thank you for reaching out about our Olay Complete Plus Facial Moisturizer with SPF 40 for Sensitive Skin. We are sorry to hear that your skin broke out. That's not the results we expect for our consumers and we understand that this may have been frustrating. Please know that we are handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and so cannot tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't done so already. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.