Operational Resilience in Practice - by Chris Knox (Paperback)

About the Book

Increase your organization's operational resilience with this practical guide to embedding effective resilience in business operations.

Book Synopsis

With increased regulatory expectations and a volatile business landscape, the organizations that are the most prepared for disruptions will be the ones that have the most success. An operational resilience programme is key to achieving this.

Written by an ex-regulator and experienced resilience professional, Chris Knox, Operational Resilience in Practice offers essential details on how to strengthen an organization's resilience. Featuring interviewing from leading operational resilience professionals, the book shows how operational resilience can serve as a real-world capability that helps an organization understand, withstand and adapt to disruption. It also covers key resilience regulation such as the EU's Digital Operational Resilience Act (DORA).

Reflecting the entire resilience lifecycle, the book includes details on service definition, dependency mapping, impact tolerance setting, outsourcing risks, scenario and stress testing and continuous improvement. It discusses the modern environment of risks including cloud, SaaS, nth-party and concentration risks and describes how organization can stress test their resilience, respond to incidents and embed resilience into technology and systems architecture. It concludes by exploring the future of operational resilience with a particular focus on AI concentration risks.

About the Author

Chris Knox is Global Director for Financial Services Regulatory Strategy at Microsoft where he works on issues related to operational resilience, cybersecurity and third-party risk. He was previously at the Bank of England's Prudential Regulation Authority where he conducted supervisory reviews and focused on operational resilience and outsourcing. He is a member of the Financial Services Council at TechUK and is based in London, UK.