Oral-B Glide Pro-Health Deep Clean Dental Floss Cool Mint

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your Glide floss. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 566-7252.

Oral-B is always improving floss materials to ensure the best products reach you. As a result, we transitioned to a new microtextured floss fiber to powerfully and effectively remove plaque and bacteria from between teeth and where a brush can't reach, while sliding 50% more easily in tight spaces. What you've described isn't what we'd expect. We'll be sure to share with our team that you'd like to see the return of the previous floss version. Your loyalty and satisfaction mean the world to us, and we'd like to learn more about your experience with our new Oral-B Deep Clean Floss and help further. When you can, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

Thanks for being part of our Oral-B family for so long. We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Glide. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 566-7252.

Thank you for sharing this review, and we're sorry to hear about that you're not a fan of our Oral-B Glide Pro-Health Floss. We're always improving materials and ensuring we deliver the best products. As a result, our floss now has a CleanTech fiber that is micro-textured to provide the same benefits you love. Please know our products go through many quality checks to ensure they provide an enhanced flossing experience and this is not what we'd expect. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

Janel, Oral-B is always improving floss materials to ensure the best products reach you. As a result, we transitioned to a new microtextured floss fiber to powerfully and effectively remove plaque and bacteria from between teeth and where a brush can't reach, while sliding 50% more easily in tight spaces. Your loyalty and satisfaction mean everything to us, and we'd like to learn more about your experience and what didn't meet expectations. When you have a moment, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We appreciate you taking the time to share your feedback with us. We apologize for the frustration caused by the changes we made to our floss. We’ll share your message with our Quality Team. Our new micro-textured CleanTech floss fiber is designed to slide easily between tight spaces while providing a gentle yet powerful clean. The new Oral-B Glide floss is made of soft, gentle nylon and elastic materials that offer triple-action cleaning, softness, comfort, and durability that is tear-resistant. Please know that all our floss products undergo thorough inspections to ensure you receive them in perfect condition. We want to learn more about your experience and help you find a floss that suits your dental needs. Please call us at (800) 566-7252.

We appreciate your loyalty and for taking the time to share your feedback with us. We apologize that our new CleanTech floss material snaps against your gums, causing discomfort, and shreds. When we design our products, we conduct extensive research and consumer testing to incorporate features that we believe you will love. We strive to create and improve materials to deliver the best products. Our new micro-textured fiber is intended to be shred-resistant, strong, and gentle. Our floss products undergo thorough inspections to ensure they are safe for use as directed, durable, and slide easily between teeth. Our top priority is your safety. Since the floss is causing discomfort, we recommend discontinuing use of the product. We’ll share your message with our Safety and Quality Teams. We want to learn more so that we can provide you with the best assistance and help you find a floss that works best for you. Please call us at (800) 566-7252.

Thank you for sharing your feedback with us, Russell. We’re sorry for the frustration caused by the recent changes to our floss. We’ll share your message with our Quality Team. When we design our products, we conduct extensive research and consumer testing to incorporate features that we believe you will love. All of our floss products undergo thorough quality checks to ensure you receive them in perfect condition. The new version is designed to slide easily between tight spaces while providing a gentle yet powerful clean. The new Oral-B Glide micro-texture floss is made from soft, gentle nylon and elastic materials, offering triple-action cleaning. This combination provides a balance of softness, comfort, and durability that is also tear-resistant. We want to learn more about your experience so that we can provide you with the best assistance. Please call us at (800) 566-7252.

We appreciate your loyalty to the previous version of our floss and for sharing your feedback with us, Michele. We never want you to feel disappointed about our products, and we apologize that you’re not finding the new micro-textured material effective at cleaning between your teeth. As someone who has used our floss for many years, you know this isn’t the quality we expect. We’ll share your message with our Quality Team. We recently transitioned to a micro-textured CleanTech fiber designed to be strong, shred-resistant, and gentle. Our floss products undergo rigorous quality checks to ensure they are in perfect condition, providing effective cleaning. We're sorry your experience with this floss didn’t meet your expectations. We want to learn more so we can best assist you. Please call us at (800) 566-7252.

We strive to continuously improve upon our great line-up of products, and we are disappointed to hear that your recent use of our Oral-B Glide Deep Clean Floss did not offer the exceptional experience you have come to expect. As a regular user of our floss, you know that we put an emphasis on the quality of our products, and this is not the level of performance we would expect. Our new Cleantech Fiber is designed to offer enhanced cleaning, and we would anticipate it to glide as easily through your teeth as our previous version. We will be sure to let our team know that you prefer the old fiber, but in the meantime, we would like to recommend giving our Oral-B Essential Floss or our Oral-B Satin Floss a try, as these are still made with their original formula. We invite you to give our team a call at (800) 566-7252 so we can better assist you as well as gather some additional information for our Quality Team.

Thank you for taking the time to share your experience with us, J. We’re sorry that our new floss material feels thick, tough, and causes discomfort to your gums. Please know that this isn’t the quality we expect as our new micro-textured CleanTech floss fiber is intended to be shred-resistant, strong, and gentle. Our floss products undergo thorough inspection throughout the manufacturing process to ensure they are safe for use as directed and to provide an optimal flossing experience. Our top priority is your safety. Since the floss is getting stuck between your teeth, we recommend you discontinue use of the product. We’ll share your message with our Safety and Quality Teams. We want to learn more so that we can provide you with the best assistance and help you find a floss that works best for you. Please call us at (800) 566-7252.

Thank you for sharing your feedback and for being a loyal Oral-B Floss user for many years, Alyssa. Your thoughts are important to us and will be shared with our Quality and Safety Team. We're disappointed to learn about your experience with our Deep Clean Floss and that it did not meet your expectations. Safety is our top priority, and all our products undergo thorough evaluations to ensure they're safe when used as directed. We recommend discontinuing the use of the floss if it feels like it's cutting your gums. With our consumers in mind, we're always improving our materials to deliver the best products possible and it resulted in the transition to a new microtextured floss fiber that is both strong and shred-resistant. We'd like to assist you further and gather more details for our review. Please call us at (800) 566-7252 so we can help you find a new floss that meets your oral care needs.

Thank you for your loyalty and for sharing your feedback with us. We understand the disappointment caused by the recent change to our floss, and we apologize that you’re not enjoying the new CleanTech fiber. When we design our products, we conduct extensive research and consumer testing to create features that we think you will love. Our new floss material is micro-textured, shred-resistant, and gentle on the gums. We want to assure you that all our floss products undergo many quality checks to ensure you receive them in perfect condition for optimal performance. We are sorry that your experience with this floss did not meet your expectations, and we’ll share your message with our Quality Team. Some of our floss products were not part of the transition to the CleanTech fiber, such as our Oral-B Essential Floss, which has a wax coating that allows it to slide easily between teeth, cleaning areas a toothbrush can’t reach. We want to learn more and help you find a floss product that works best for you. Please call us at (800) 566-7252.

We always strive to offer our consumers the most innovative products for their oral care routine, and we are disappointed to hear that you did not enjoy your most recent use of our Oral-B Deep Clean Floss. We have transitioned this floss to our new Cleantech Fiber, which is designed to offer enhanced cleaning by removing more food debris and plaque while still being gentle on the gum line. As a long-time user of our floss, you know that we put an emphasis on quality, and this is not the experience we would want you to have. We are sure this goes without saying, but since you had some discomfort while using the floss, we would suggest discontinuing the use of the product. As a potential replacement, we would like to recommend our Oral-B Satin Floss, as this is still made with its original formula. We will get the information that you have already provided to our Quality and Safety Teams, but we would love a chance to learn more about your experience so we are better able to assist you. We encourage you to give our team a call at (800) 566-7252.

Thank you for sharing your feedback with us, Julie. We never want you to feel disappointed with our floss, and we apologize that you’re not enjoying our new floss fiber. We’ll share your message with our Quality Team. Oral-B continually improves materials and strives to deliver the best products. As a result, Oral-B is now using a CleanTech fiber that is micro-textured, shred-resistant, and gentle on the gums. Please be assured that all our floss products undergo rigorous quality checks to ensure they provide an enhanced flossing experience. We’re sorry this wasn’t your experience with your recent purchase. Please call us at (800) 566-7252. We want to learn more so we can best assist you.

Thank you for sharing your feedback and for your many years of loyalty as an Oral-B Floss user. Your thoughts are invaluable to us, and we will pass them along to our Quality Team, noting your preference for the previous version. We want to confirm that we have made changes to our floss. Please rest assured that our products undergo strict quality checks to ensure optimal performance. We're continually enhancing our materials to provide the best possible products for our consumers. As a result, we’ve transitioned to a new microtextured floss fiber that is both strong and shred-resistant. We want all our consumers to enjoy a convenient flossing experience, and we sincerely apologize that your experience did not meet that standard. We'd be happy to help you find a new floss so you can continue your oral care routine. Please call us at (800) 566-7252 so we can assist you further.

We appreciate you leaving this review, and we're sorry to hear that you're not a fan of our Oral-B Glide Pro-Health Floss. We're always improving materials and ensuring we deliver the best products. As a result, our floss now has a CleanTech fiber that is micro-textured to provide the same benefits you love. Please know our products go through many quality checks to ensure you love them as much as we do. Your feedback is incredibly valuable to us, and we’ll pass it along to our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

We appreciate you taking the time to leave your review, Katie, and we’re sorry to hear our Pro-Health Deep Clean Floss didn’t meet your expectations. As you’ve noticed, we’ve switched to a new microtextured floss fiber to clean and comfortably help protect teeth from cavities. We're disheartened to learn this wasn’t the case, as all our flosses undergo several quality checks to ensure they provide the best flossing experience. As a recommendation, we suggest giving our Complete Satin Floss a try, as it wasn’t involved in the new fiber change. It has a satin-like texture for comfortable flossing, while releasing a burst of mint freshness. Your feedback means a great deal to us, and we’d like to gather some more information to further help you and our Quality Team. Please give us a call at (800) 566-7252 to share more.