Strssd - 8 months ago, Verified purchaser
I have always had an Otterbox defender case for my iPhone and iPad. Both have been dropped many times and never broken either. I had to purchase a new iPad which was a little bigger so I had to get a new Otterbox. I don't like the new style. My old otterbox was very comfortable holding in your hands because it had rounded edges. This new style has square edges and is not very comfortable holding. Keeping because this is the best case out there for an iPad.
1 reply from OtterBox Customer Support team - 8 months ago
Hi there! We're sorry to hear that you're not loving the feeling of your new Defender Series case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of. Best, OtterBox Customer Service Team