Bonkers Catnip & Chicken Cheese Cheddar Flavor Crunchy Cat Treats - 3oz

Hi Jade, thanks so much for taking the time to share this with us. We’re sorry to hear your cats didn’t get on with the catnip flavor, every kitty has their own very strong opinions when it comes to treats. While we’d love for every snack moment to go BONKERS, we totally understand it’s not always a hit for everyone. If you ever feel like giving us another try, some cats prefer exploring other flavours in our range or even mixing a little with their usual favourites to get started. Really appreciate you trying BONKERS and sharing your honest feedback with us. Team BONKERS

Hi Tiff, thank you for sharing your experience. We’re sorry to hear that your cat wasn’t interested in the treats, even alongside a favorite like Friskies Party Mix. We know every cat has their own unique tastes, and while some go bonkers instantly, others may be a bit more particular. We truly appreciate you giving BONKERS a try and taking the time to share your feedback, it really helps us understand our pet fans better. Team BONKERS

Hi Heather, thank you so much for taking the time to share your feedback with us, and we’re really sorry to hear that you’ve noticed some moistness in your recent BONKERS treat bags. We completely understand how concerning this can be, especially when your cats usually love them. We’d like to reassure you that the quality, safety, and nutritional standards of our treats remain exactly the same. Following a recent manufacturing transition, there can sometimes be slight variations in texture or moisture, even in unopened bags. We take reports like yours very seriously and are always looking to improve. If you’re able, we’d greatly appreciate it if you could reach out to us via the Contact Us section on our website with details about the affected products, so we can investigate further. We truly appreciate your support of BONKERS and your honest feedback, it helps us continue making treats cats go bonkers for! Team BONKERS

Hi there, thank you for taking the time to share your review. We’re very sorry to hear that your cat has been unwell, and we completely understand how concerning that must be. We truly hope your kitty is feeling better now. At BONKERS, all our treats are formulated with expert guidance to ensure they’re safe, balanced, and suitable for cats of all life stages. That said, every cat is unique, and sensitivities or reactions can vary from pet to pet. For your peace of mind, we strongly recommend consulting your veterinarian to ensure your kitties are doing okay. To help us look into this further and flag it with our wider team, we’d really appreciate it if you could reach out to us via the “Contact Us” section on our website. Our team will carefully review your case and assist you as best we can. Thank you again for sharing this with us and for looking out for your cats’ wellbeing. We truly appreciate your feedback and cooperation. Team BONKERS 🐾

Hi Jen, thank you so much for your loyalty and for supporting BONKERS over the years. It truly means a lot to us that your cats have enjoyed such a wide range of our treats. We’re really sorry to hear about your recent experience, and we completely understand how disappointing it can be when treats your cats once loved no longer get the same excitement. We’d like to reassure you that there hasn’t been any change to the ingredients of our BONKERS crunchy treats. However, following a recent manufacturing transition, you may notice that some treats feel slightly softer in texture. Please be assured that the quality, safety, and nutritional standards remain the same. Cats can be especially sensitive to even subtle differences in texture or aroma, which can sometimes affect their interest. Some pet parents find that gradually reintroducing the treats alongside a familiar favorite can help, though we understand this may not work for every cat. We truly appreciate you taking the time to share your honest feedback, and we’re grateful for the trust you’ve placed in BONKERS over the years. Team BONKERS

Hi there, thank you for taking the time to share your feedback with us. We’re sorry to hear that your cat seemed interested at first but didn’t enjoy the treats after trying them. We understand how surprising that can be, especially if this is the first time she’s reacted that way to a treat. Cats can be very particular about taste and texture, and sometimes even an appealing smell isn’t enough if the texture or mouthfeel isn’t quite to their liking. Every cat has their own unique preferences, and it’s not uncommon for them to decide quickly whether something is the right fit for them. We truly appreciate you giving BONKERS a try and sharing your honest experience. Feedback like yours helps us continue to learn and improve for cats everywhere. Team BONKERS

Thank you so much for reaching out and for taking the time to share your experience with us. We completely understand how disappointing it can be when a treat your cat has loved and enjoyed regularly is suddenly no longer appealing. We’re very sorry this has caused frustration. To provide some helpful context, we recently made a recipe update across our BONKERS Cat Treats range as part of a manufacturing transition. While the treats continue to meet the same safety, quality, and nutritional standards, cats can be incredibly sensitive to even subtle changes in aroma, texture, or taste. This sensitivity can sometimes explain hesitation or rejection, even from long-time favorites. We’ve also seen that some pet parents have shared similar experiences on social media, and feedback like yours is extremely important to us. It helps us understand how these updates are being received and allows us to share real-world insights with our wider product team for review. Some pet parents have found that gradually introducing the updated treats alongside something familiar their cat already enjoys can help with the transition, though we understand this may not work for every cat. Thank you again for reaching out and for sharing your thoughts with us.