Scosche Bluetooth Power Delivery FM Transmitter 12W USB-A and 18W USB-C - Black

A: Hi J, thanks for reaching out about Scosche Bluetooth Power Delivery FM Transmitter 12W USB-A and 18W USB-C - Black. The Scosche Bluetooth Power Delivery FM Transmitter has a place to connect a USB-C and USB-A port. You may connect two devices to it. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: The Scosche BTFMPD3SR-SP Bluetooth FM transmitter offers a 2.4A, 12W USB-A and a 3A, 20W USB-C Power Delivery port to charge or power additional devices. If you have any further questions or require additional assistance feel free to send the Scosche Customer Service Team a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will be happy to assist you.

A: Hi F, thanks for reaching out about Scosche Bluetooth Power Delivery FM Transmitter 12W USB-A and 18W USB-C - Black. It's definitely frustrating when everything seems connected, but you're not getting any music. Here's a systematic approach to troubleshoot why your Scosche Bluetooth Power Delivery FM Transmitter might not be playing music: 1. Basic Checks: Volume Levels: Ensure the volume on your smartphone or music device is turned up to a reasonable level. Make sure the volume on your car stereo is also turned up. Some FM transmitters have their own volume controls – check if yours does and adjust it. Bluetooth Connection: Verify that your phone or music device is still actively connected to the Scosche transmitter via Bluetooth. Sometimes connections can drop. Try disconnecting and reconnecting. Check your phone's Bluetooth settings to see if the Scosche device is listed as connected. FM Frequency Matching: This is crucial: Ensure that the FM frequency displayed on the Scosche transmitter exactly matches the FM frequency your car radio is tuned to. Even a slight difference can result in no audio or just static. Try selecting a different clear FM frequency on both the transmitter and your car radio. Frequencies with only static or minimal interference work best. Power: Confirm that the Scosche transmitter is firmly plugged into your car's 12V power outlet and that it's receiving power (the display should be lit). Try a different 12V outlet in your car if available. Restart Devices: Try restarting both your smartphone/music device and your car stereo. Sometimes a simple reboot can resolve connection issues. 2. Advanced Troubleshooting: Check the Audio Source on Your Phone: Make sure the correct audio output is selected on your phone (e.g., Bluetooth). Sometimes, if you've been using headphones, it might default back to that. Test with a Different Music App: Try playing music from a different app on your phone to see if the issue is specific to one application. Test with a Different Phone/Device: If possible, try connecting a different Bluetooth-enabled device to the Scosche transmitter to see if music plays. This can help determine if the problem lies with your primary device or the transmitter. Proximity: Ensure your phone is relatively close to the FM transmitter. Bluetooth range can be affected by obstructions. Interference: FM signals can be susceptible to interference from other radio waves or electronic devices. Try changing the FM frequency, and if possible, move your car to a different location to see if that helps. Transmitter Reset (if applicable): Some FM transmitters have a reset function. Check the Scosche product manual to see if there's a way to reset the device. Firmware (if applicable): Check the Scosche website to see if there are any firmware updates available for your specific model. 3. Potential Issues with FM Transmitters in General: Sound Quality Limitations: FM transmitters inherently have a lower audio fidelity compared to direct connections (like USB or AUX). You might experience some static or background noise, but you should still get audible music. Crowded FM Bands: In urban areas, finding a truly clear FM frequency can be challenging due to the number of radio stations. Signal Drift: Sometimes, the FM frequency can drift slightly, causing the audio to degrade or cut out. You might need to re-tune occasionally. If you've gone through these steps and still have no music, there might be an issue with the Scosche transmitter itself. In that case, you should consider contacting Scosche customer support for further assistance or a potential replacement if it's still under warranty. You can usually find their contact information on their website or in the product manual. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: The AutoStart feature will not automatically launch the Pandora app when your phone is connected to a Bluetooth FM transmitter. You will need to manually open the Pandora app yourself. If you have any further questions or require additional assistance feel free to send the Scosche Customer Service Team a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will be happy to assist you.

A: The BTFMPD3SR-SP Bluetooth FM transmitter is manufactured in China. If you have any further questions or require additional assistance please send the Scosche Customer Service Team a message via our online chat support service located at the bottom right of our webpage (Scosche.com) or give us a call at 800 363 4490 extension 1, and we will be happy to assist you.

A: Hi Danny, thanks for reaching out about Scosche Bluetooth Power Delivery FM Transmitter 12W USB-A and 18W USB-C - Black. If your car has a FM radio and has the 12V auxiliary power outlet(lighter plug port), this will work. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi silly, thanks for reaching out about the Scosche Bluetooth Power Delivery FM Transmitter 12W USB-A and 18W USB-C - Black. In the Scosche Bluetooth Power Delivery FM Transmitter, the volume is controlled by the phone or the radio. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am -11 pm CST.