Secret Dry Feel Whole Body Deodorant Cream - Completely Clean - 3oz

Thank you for providing feedback on our Secret Whole Body Aluminum Free Completely Clean Cream Deodorant. We are sorry that you didn't get the best protection possible. We understand that this may have been disappointing and we'll be sure to share your comments with the appropriate people on our team. As you may already know, the level of protection you receive can vary depending on your body chemistry. We've also learned that it may take your body up to two weeks to fully adjust to a new product and you get the best protection possible. If you haven't already, we do recommend applying the product twice a day, once in the morning, and again at night. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us page so we may better assist you.

Thank you for getting in touch about our Secret Whole Body Aluminum Free Completely Clean Cream Deodorant. We're glad you enjoy the product's fragrance and loved that it was cream based. Still, it is upsetting to hear that you didn't get the sweat and odor protection you were hoping for and that your odor actually seemed to get worse. We understand that this may have been frustrating and it's definitely not the kind of experience we want for any of our consumers. Please know that we will be addressing this with our Health and Safety team and the rest of our Secret team. As you may already know, the level of odor protection depends on your body chemistry and can be affected by changes in diet, stress, and activity levels. Odor is caused by bacteria in the presence of sweat. While our product does help protect against odor, our formulation isn't designed to prevent wetness. Sweat is the body's process for temperature regulation therefore, we do not want to prevent this natural process. To prevent wetness for your underarms, we recommend using an antiperspirant deodorant which contains aluminum to help protect against wetness and odor. If you haven't already, we do recommend that you discontinue from using the product. So we can better assist you, please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for sharing your experience with our Secret Dry Feel Whole Body Deodorant Cream Completely Clean. We genuinely regret to hear that you didn’t receive the level of protection you were expecting. This is certainly not the experience we aim for with our consumers. Please know that we’re taking your feedback seriously, and we’ll pass this information along to our Quality Assurance Team and the rest of our Secret Team. It's important to recognize that the effectiveness of our product can vary based on individual body chemistry. Factors such as dietary changes, activity levels, and stress can all impact how well the product performs. It may take up to two weeks for your body to fully adjust to a new product and experience optimal protection. We recommend applying the deodorant twice daily and reapplying as necessary. Just a heads-up, this product is designed specifically as a deodorant, focusing on odor control rather than sweat prevention. Since sweating is a natural way the body regulates temperature, we don’t want to interfere with that process. If you’re looking for protection against both wetness and odor, you might want to consider one of our antiperspirant deodorant combinations. We're always looking to improve, and your experience is valuable to us. Whenever you have a moment, feel free to give us a call at (800) 964-1947 or drop us an email through the Contact Us page on our website.

Thank you for getting in touch about our Secret Aluminum Free Whole Body Completely Clean Cream Deodorant. We're sorry to hear that the product didn't seem to absorb any sweat. It may help to know that our Absorb Sweat collection utilizes a combination of ingredients that absorbs the moisture that appears on the skins surface while also combating odor-causing bacteria. Still, our formula mainly focuses on fighting odor instead of reducing sweat. If you find yourself an excessive sweater, we recommend using an antiperspirant as that contains aluminum, a wetness protection ingredient, that will help with sweat and odor! We'd like to gather more information regarding your experience. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us Page.