Swiffer Sweeper Pet Heavy Duty Multi-Surface Dry Cloth Refills for Floor Sweeping and Cleaning - 32ct

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the Swiffer Sweeper leaves your floor sparkling clean. For the best results, we recommend using a Wet Cloth after the Dry Cloth. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 214-8734.

We’re very sorry you’re unhappy with your recently purchased Swiffer Sweeper Pet Heavy Duty Multi-Surface Dry Cloth Refills. When we design our products, we do extensive research and consumer testing to create scents that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so be sure your comments will be shared with our Team. If you'd like to share more with us about this purchase, we're happy to do what we can to assist. Reach out by calling us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Thanks for taking the time to share this with us, and for giving Swiffer products a try. Please know that after extensive health and safety tests, our products are safe to be used around pets and humans when used as directed. If you ever have questions or would like to share more, please give us a call at (800) 214-8734.

Thank you for sharing the experience you've had with your Swiffer Sweeper Pet Heavy Duty Multi-Surface Dry Cloth Refills. Our Quality Team assures us that all of our Swiffer Dry Cloths will work easily and effortlessly on virtually any floor, unless they're unfinished, oiled or waxed wooden floors, non-sealed tiles or carpets. The fibers of the Dry Cloth are coated with a material which acts like a glue on the dust, locking into the Dry Cloth. When using the Dry Cloths with normal (i.e. light) hand pressure, there is no risk of said coating transferring to the surface you are dusting. We'd like to talk further with you about this, so we can help as best we can. Please, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

We're sorry your Swiffer Sweeper Pet Heavy Duty Multi-Surface Dry Cloth Refills aren't staying attached to your Swiffer Sweeper, Dottie. Our products go through many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Some floor surfaces may create more pressure on the cloth when mopping, causing it to release from the grippers. If this happens, try turning the cloth over and use the plain white side to clean your floor to get the improved performance of our Heavy Duty Wet cloths. Here are a few other helpful tips: * Make sure the green strip is around the edge of the mop, not on the floor while mopping. This should ensure there is enough material to tuck into the grippers. * For best results, use both hands while mopping. One hand should be placed on the mop's top, and the other should be about halfway down. This allows you to put more downward pressure on the mop head to help keep it flat during use. So we can help you get back to Swiffering away, please call us at (800) 214-8734 Monday through Friday, from 9 AM to 6 PM EST.