The Patient Experience - by Brian Boyle (Paperback)

Book Synopsis

An amazing story about catastrophe and survival that has pushed new and innovative strategies for improving patient safety and quality of care on a national level, as well as serving as a learning experience for health care providers of all levels.

While in a two-month long medically induced coma, Brian Boyle was unable to move or talk to anyone around him, yet he was able to hear, see, and feel pain. Brian slowly clawed his way back to the living and found the strength to live to tell his story. In The Patient Experience, Brian provides vital information from the patient's perspective to help caregivers gain valuable insight that will help them understand new ways to provide care to both patients and their families. By completion of this book, readers will be able to:

• Recognize the variety of feelings and emotions of the patient
• Identify simple methods and interventions to provide emotional support to relax the patient
• Determine the importance of particular amenities to a patient who may be unable to communicate
• Evaluate patient life-history to determine appropriate intervention techniques
• Understand the motivational role that communication has between the health care provider and the patient and his or her family

When it comes to the patient experience, Brian has become a mouthpiece for the voiceless.

Review Quotes

"Sometimes, lost in the debate about waste, fraud, and managing health care costs is the fact that healthcare professionals are highly trained and genuinely care deeply about the health and outcomes of their patients. And, together amazing things happen. Brian Boyle helps tell that story." --Harvard Medical School

"Brian has seen the patient side of the medical encounter and he has triumphed in every way." --Duke University Medical Center

"Brian's words soothe and guide healthcare providers to be always present in every moment of our patients' lives." --Maryland Hospital Association

"There is no gift as absolutely precious as the gift of life, and no one acknowledges this more than Brian Boyle. Brian treats each day as a gift and an opportunity to help others." --Gail McGovern, President of the American Red Cross

"There is no better story of a miraculous comeback than Brian Boyle's." --The Washington Post

"A car wreck nearly ended his life, but Brian Boyle wasn't going to let that stop him from achieving his goals. The very process of having set those goals, maintaining the discipline to work toward incremental benchmarks, and knowing the immense rewards of attaining them gave Boyle an advantage during his recovery." --Success Magazine

About the Author

Brian Boyle has been on a mission to make an impact in health care education since he left the hospital in 2004. He has been recognized for his contributions with several national awards, including the American Red Cross Presidential Award for Excellence, the Daily Points of Light Award, the Johns Hopkins Martin Luther King Jr. Community Service award, and the Champion of Change award from former President Obama. Brian is the National Volunteer Spokesman of the American Red Cross, a columnist with The Huffington Post, and a patient advocate for The Armstrong Institute. He resides in Annapolis, Maryland.