Victoria - 2 months ago
originally posted on https://shoptrademarkbeauty.com
I purchased the Easy Blo Dryer on May 21, 2021 after influencer Desi Perkins raved about the product. By February 17, 2022 (less than one year after purchasing), I was experiencing issues so I emailed the company. I explained how the blow dryer was having issues blowing out air and it would only function if I adjusted the power cord. I would use the brush twice per week on hair wash days, and I did my due diligence in maintaining the blow dryer by removing hair from the bristles, keeping the fan area cleared, handling the cord correctly, proper storage, etc. Unfortunately, the company NEVER responded to my email which speaks volumes of their TERRIBLE customer service. I continued to use the brush, as it was not even a year old, and finally on December 6, 2022 the motor/ fan in the brush completely MALFUNCTIONED and CAUGHT ON FIRE. I have included pictures for reference of how the blow dryer looks. I will never recommend this company to anyone ever again, or purchase any of their products. BUYER BEWARE. * The product was rated one star because the review required me to in order to submit.