Printed Cotton Flannel Sheet Set

Dear Customer, thank you for sharing your feedback. We’re very sorry to hear about the concerns with the sheet set, especially regarding the fabric quality and the strong odor upon opening. That’s certainly not the experience we want for our customers. While many customers have appreciated the cozy texture and playful design of this flannel set—especially for colder seasons—we understand that your experience fell short. Your comments are important to us and will be shared with our product and quality teams for further review.

Dear PJ, we appreciate your feedback on our 100% Cotton Flannel sheets, and we're truly sorry to hear about your disappointment. We strive to provide ultra-soft and warm sheets that meet the highest standards of quality. Regarding the issues of lint and shrinkage, we understand your concerns and want to assure you that flannel sheets, especially when new, may release lint during initial washes, which is a normal part of the fabric's nature. We recommend pre-washing the sheets, using cold or lukewarm water, and opting for a gentle drying setting to minimize both lint and shrinkage. We value your experience and will use your feedback to continually improve our products.

Dear Customer, thank you for bringing this to our attention. We have carefully considered your feedback. Please note that due to the nature of the fabric, some shedding is expected. As a future suggestion, we recommend machine washing the item separately in cold water with a gentle cycle. Avoid using bleach and tumble dry on low heat, removing promptly. Additionally, it is recommended to use a Large Capacity Washer/Dryer to allow enough room for the comforter to move around and minimize the risk of damage. We sincerely apologize that this set did not meet your expectations. Once again, we greatly appreciate your feedback.

Dear Customer, thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we apologize that this item did not meet your expectations. We make every effort to manufacture high-quality products to ensure satisfaction for all our customers, and we have taken your feedback into consideration. Thank you, and we wish you a great rest of your day.

Dear Asia, we're sorry the product has not met your expectations. Thank you for informing us about these issues, and we will relay this message to the appropriate department. Your feedback is valuable to us in order to improve our products and services. Our team will do the best we can to address this kind of concerns. Have a good day.

Dear customer, thank you for bringing this matter to our attention. Your satisfaction is of the utmost importance to us and we sincerely apologize that the item fell short of your expectations. These sheets are designed for comfort and warmth, especially during cold weather. Your feedback is valuable to us, and we have taken it into careful consideration. To address your concerns and explore potential solutions, we encourage you to reach out to our customer service team at 866-456-8852 or via email at jlacs@jlahome.com. Our customer service representatives are available Monday through Friday from 7:00 am to 3:30 pm (PST). We are here to assist you and ensure your experience with our products meets your expectations.