Naturium Purple Ginseng Cleansing Balm - 3 oz: Paraben-Free, Gluten-Free, Vegan, Suitable for All Skin Types
$19.99 ($6.66/fluid ounce)See 1 deal for this item
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Guests are saying
This cleansing balm has received mixed reviews. Many guests appreciate its effectiveness in removing makeup, including waterproof mascara, and its ability to leave skin feeling soft and moisturized. However, some guests have experienced issues with residue, breakouts, and eye irritation. It is recommended for those who double cleanse and have dry or combination skin.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 771 reviews
effectiveness: 3.4 out of 5
quality: 3.49 out of 5
value: 3.43 out of 5
46% would recommend
149 recommendations
3 out of 5 stars
Thumbs down graphic, would not recommend
2 March, 2026Verified purchase
It does the job, but doesnt smell nice.
It works and rinses clean and the packaging is cute and I like the idea of purple ginseng on my face but I hate the smell. It smells like cooking oil. It needs an earthy herbal ginseng smell like it implies.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 January, 2026
Not worth it
I never write reviews but this stuff should not exist. My eyes are so irritated from using this, and it doesn’t even take makeup off. I am disapproved that I wasted 20$ on this trash.
2 out of 5 stars
23 January, 2026
originally posted on Naturium
Don’t understand the hype
My eyes have been itchy and irritated for a few weeks now and I am just realizing it’s from this balm. This does a poor job taking off my makeup, it doesn’t emulsify at all, I have to scrub and scrub and I still have mascara on my lashes. Def leaves your skin oily as well. Also sad to see frangrance on the ingredients. I really like the serum and moisturizer but this is a no from me. Very disappointed in this product
2 out of 5 stars
Thumbs down graphic, would not recommend
30 December, 2025Verified purchase
(no review title)
too thick and does not remove makeup well or easily
1 out of 5 stars
Thumbs down graphic, would not recommend
19 December, 2025Verified purchase
NoNoNoNoNo
I rarely write reviews, but I feel pretty strongly about how much I dislike this product. It barely emulsifies, leaves a terrible residue on your face, and I feel like it takes ~2 washes to feel like it’s completely off. I also think it may be contributing to some new acne. Just terrible, don’t waste your $20.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 December, 2025
Leaves Behind Make Up
Not sure if they changed the formula or what happened. This does not take all my eye make up off and feels/smells very plastic like. Leaves behind a lot of make up.
5 out of 5 stars
10 December, 2025
originally posted on Naturium
Fantastic product
I absolutely loved this product, I have been using it for over two years. It's gentle and does the job. I stock up on it.
1 out of 5 stars
Thumbs down graphic, would not recommend
6 December, 2025
Acne-prone people beware
Leaves a residue/film after washing off and clogs pores.
5 out of 5 stars
Thumbs up graphic, would recommend
13 November, 2025Verified purchase
(no review title)
[This review was collected as part of a promotion.] High quality compared with Elmis
5 out of 5 stars
14 October, 2025
originally posted on Naturium
Light yet effective
Very light yet effectively removes any traces of makeup. I like to rub it in and then use a makeup removing wipe to get everything out. It's a great product!
3 out of 5 stars
Thumbs down graphic, would not recommend
5 October, 2025
Meh
Makes your eyes blurry
3 out of 5 stars
Thumbs up graphic, would recommend
4 September, 2025
Good but burns
Does the job but burns the eyes so beware when you rub into your eye makeup, keep the peepers closed when washing it off
1 out of 5 stars
27 August, 2025
originally posted on Naturium
FORMULA CHANGE IS THE WORST!
I used to love this product for double cleansing. I would start with the cleansing balm and finish with a gentle gel cleanser and my skin loved it! tested and tried so many cleansing oils and balm and this was my absolute favorite. HOWEVER.... I HATE the formula change that occurred this year. I was my face TWICE with gel cleanser after using the new cleansing balm and it it still leaves residue. My pores have become clogged and I'm starting to break out. I'm so disappointed and annoyed to have to go back on the hunt for a new product.
3 out of 5 stars
27 August, 2025
originally posted on Naturium
Too sticky for me
Wanted to love it but I can't. I love the fermented camelia cleansing oil so thought I'd give this a try, but this one is too sticky and takes a lot longer to wash off. I end up using my cleaner twice after using the cleansing balm because I feel like it's not all the way off my skin.
3 out of 5 stars
Thumbs down graphic, would not recommend
6 August, 2025
Just okay
Melts into skin, but doesn’t emulsify easily. I found that it did not remove all makeup on first application.
2 out of 5 stars
Thumbs down graphic, would not recommend
20 July, 2025
Skip this!
Leaves face with a lot of film and doesn’t fully remove my makeup. Does not wash off well. There a
4 out of 5 stars
8 June, 2025
originally posted on Naturium
Surprise Surprise!
Being that I have oily skin I was skeptical about using an oil based cleanser/balm. However following the instructions of their routine builder I got it and I’m glad I did! It makes a major difference when using at night as the first step in double cleansing. My skin appreciates every time I use this first and then follow up with the gelee.
5 out of 5 stars
Thumbs up graphic, would recommend
29 May, 2025Verified purchase
Lifetime user
I have bought probably 5 of these tubs over the last several years because it’s that good. I recently decided I didn’t like to scoop out of the pot so I went to try 3 other cleansing balms and literally none come even close to this one! It’s by far the most superior. If you scrub a bit longer almost 100 of your nose blackheads will come out! And anyone saying there’s a film after using… you must double cleanse with a regular face wash after! Looks like I’m a lifer with this product!
5 out of 5 stars
Thumbs up graphic, would recommend
28 May, 2025
Always Repurchasing
I love this balm. It works so well at gently removing my makeup while hydrating my skin. You’re supposed to follow up with a gently face wash after and that’s what I do. I personally have had no issues with this product whatsoever. It works great and I love that it has no scent.
3 out of 5 stars
16 May, 2025
originally posted on Naturium
Not for me
I tried it but really didn't like it. It made my skin feel super oily and then that weird feeling of after playing with playdoh.