Braun Series 9-9465cc Pro Electric Foil Shaver with ProLift Beard Trimmer & Clean & Charge SmartCare Center
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4.6 out of 5 stars with 943 ratings
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The Braun Series 9 Pro electric shaver has garnered praise for its exceptional shaving performance, providing a close and comfortable shave without the irritation often associated with traditional razors. Guests appreciate its powerful motor, smooth head, and efficient cleaning station, which enhances the overall grooming experience. While some users note minor issues with neck shaving and the price point, the majority find it to be a worthwhile investment for a premium shaving experience.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 193 reviews
ease of use: 4.2 out of 5
quality: 3.67 out of 5
value: 3.67 out of 5
66% would recommend
6 recommendations
4 out of 5 stars
21 March, 2026
originally posted on us.braun.com
Great razor but terrible instructions
Product has been great so far. Deduct 1 star because it has the absolute worst instructions: all pictures and virtually no words!
5 out of 5 stars
5 March, 2026
originally posted on us.braun.com
Shaving nirvana!
Shaving Nirvana. My Series 9 Pro Plus shaves as close as a blade with no irritation. This baby has cut down my shaving time from about 10 minutes a day—to about 3. One of the very finest purchases I have EVER made. Worth every penny.
5 out of 5 stars
1 March, 2026
originally posted on us.braun.com
Great Shave
Very easy to use shaver. Great shave each and every time I’ve used it.
5 out of 5 stars
16 February, 2026
originally posted on us.braun.com
The best
I was never an electric shaver kind of guy but this is the best thing I’ve ever purchased. It’s worth every penny.
2 out of 5 stars
24 January, 2026
originally posted on us.braun.com
Too Expensive. DIY
Too much to clean it. DYI cleaning solution is much better and cost a fraction of what this company sells Text me if you want this six ingredient recipe
1 reply from Customer Care team - 2 months ago
Thank you for your feedback regarding your experience with the Electric Shaver, Series 9 Pro, and the cleaning cartridges. We understand that pricing can be a concern, and we genuinely appreciate you taking the time to share your thoughts. Your insights on the cleaning cycle are invaluable to us, as we strive to provide the best possible products for our consumers. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team at 1-800-272-8611. We're here to help!
4 out of 5 stars
15 January, 2026
originally posted on us.braun.com
Gets the job done.
Shaver works ok. Had missed a few hairs laying down and was pulling some hair instead of cutting. Shaving only a days stubble. Aside from a few painful pulls it does a good job of finishing with a smooth shave. Havent had a shaver in years. Always used a trimmer so not sure if a few hairs being pulled out is normal for a premium shaver.
5 out of 5 stars
14 January, 2026
originally posted on us.braun.com
Prod review
Good Product to buy for. Worth the Money and easy to Use
2 out of 5 stars
5 January, 2026
originally posted on us.braun.com
Overhyped
Doesn't shave as close as advertised, use for over a week going back to razor
1 reply from Customer Care team - 3 months ago
Thank you for your feedback regarding your experience with the Electric Shaver, Series 9 Pro with SmartCare Center, 9465cc. We’re truly sorry to hear that this shaver did not meet your expectations and did not provide the close shave you were anticipating. Please note that this shaver comes with a 2-year warranty, and we have various options available for products that may better suit your needs. Feel free to give us a call at 1-800-272-8611. We’re here to help and look forward to assisting you further!
2 out of 5 stars
22 December, 2025
originally posted on us.braun.com
Poor shave, terrible users manual.
Wow! I am shocked by all the 5 star reviews. I did a lot of research before buying my shaver and bought it based largely on the reviews. That turns out to have been a mistake. I’ve now used by S9 Pro for about 6 months and I have yet to get what I call a “good” shave. No matter how much time I spend, I wind up with patches of hair on my neck I follow the instructions vigorously with no noticeable impact. The “users manual” is for all practical purposes, useless. The chat “help” is similar. All you get is a canned response that rarely has anything at all to do with my question or problem.
1 reply from Customer Care team - 3 months ago
Thank you for your feedback regarding your experience with the Electric Shaver, Series 9 Pro. We’re truly sorry to hear that this shaver did not meet your expectations regarding its performance. This is not the experience we want for our customers. Please know that we are here to assist you at 1-800-272-8611, and we would be more than happy to help you with this.
5 out of 5 stars
20 December, 2025
originally posted on us.braun.com
It Feels Great
This is the Best Shaver I have ever had. My previous shavers felt like it was ripping my whiskers out of my face.
4 out of 5 stars
18 December, 2025
originally posted on us.braun.com
Razors so reliable they outlast charging stations
It is ridiculous Braun doesn’t include on their website, or in the replacement parts for series 9 razors, any information regarding (Cleaning and Charging Station). The whole item number nor the first 4 numbers, used to order replacement blades, and wash tanks, isn’t recognized. You would think a link to take me to a site for retailers that could help me purchase new station.
3 out of 5 stars
18 December, 2025
originally posted on us.braun.com
Weak Point
Best shaver for closeness. Weak point: Shaver head will no longer stay in locked position.
1 reply from Customer Care team - 3 months ago
Thank you for your feedback on the Braun Electric Shaver Series 9 Pro. We're truly sorry to hear that the head won't stay locked in position. Please note that we offer a two-year warranty. F eel free to contact us at 1-800-272-8611 so we can help you troubleshoot any issue or assist you in getting your shaver repaired.
1 out of 5 stars
14 December, 2025
originally posted on us.braun.com
Not worth the price
Honestly this product was extremely disappointing. I have been using it for two months and thought that things would get better over time, but they have not. It takes me over an hour to shave with this. It misses hairs like crazy. I need to go over the same area dozens of times to get all hairs. I have tried going in different directions, stretching the skin while shaving, doing it immediately after showering… nothing helps. The shaver also leaves hundreds of micro cuts on my face as well. The price absolutely does not justify this product. I wanted to love this product, but I can’t. I have reverted back to using my Phillips Norelco One Blade which shaves far better and quicker.
1 reply from Customer Care team - 4 months ago
Thank you so much for sharing your thoughts on our Series 9 Pro electric shaver. We're sorry that this product is not taking the hair as expected and that you experienced cuts on your skin. Your feedback is very important to us, and we would appreciate the opportunity to learn more about your experience. Please feel free to reach out to us at (800) 272-8611, and we will do our best to make it right for you.
1 out of 5 stars
10 December, 2025
originally posted on us.braun.com
Poor directions!
I find it impossible to figure out your directions. Please print in the English language. I cannot read cave man etchings.
1 reply from Customer Care team - 4 months ago
We are sorry for the confusion with the instructions! We're working to ensure all communications are in English. If you need help with specific sections, please refer to the Braun Series 9 Pro+ instructions. For further assistance, you can contact Braun US at (800) 272-8611. Feel free to ask if you have any other questions!
2 out of 5 stars
6 December, 2025
originally posted on us.braun.com
Recurrent problem with dead razor that interferes
This razor is o tech loaded you can't use it -this is y second razor that I repeatedly have problem with locks, water, travel, jars
1 reply from Customer Care team - 4 months ago
Thank you for your feedback on the Series 9 PRO+ Electric Shaver. We're sorry to hear that you're experiencing recurrent issues with the razor, including problems with locking and functionality. Your satisfaction is important to us, and we take these concerns seriously. Please contact our support team at 1-800-272-8611 for assistance, as we want to help resolve this issue for you.
5 out of 5 stars
30 November, 2025
originally posted on us.braun.com
Best evet
I have used series 7 since probably when it first came out and have never had any issues foil head lasted longer than expected I found that the numbers for buying new one very confusing but decided to switch to 9pro+ but was worried because previously purchased other brands that gave me many red bumps and ingrown hairs I have used this a few days and can say that this was even so much better than expected definitely worth the money
4 out of 5 stars
28 November, 2025
originally posted on us.braun.com
(no review title)
This Braun razor is the best electric shaver I have used and I have all the top shavers there is Braun is the best!!!
5 out of 5 stars
13 November, 2025
originally posted on us.braun.com
MFR servicing makes this product aquality purchase
Received for Christmas a few years ago. Kept the product booklet. The cleaner quit working, so I consulted the booklet for trouble shooting. Found that Braun would fix for free if I returned the malfunctioning part. Skeptical, I mailed the cleaner to the listed address. Received an email that they received it and were repairing it. Two weeks later I received the cleaner - it looked brand-new! UNHEARD OF SERVICE in this day and age! Great shaver with close and smooth shave. Highly recommend the series 9 with cleaner.
1 out of 5 stars
12 November, 2025
originally posted on us.braun.com
Too much hype, but not enough results.
Not worth the price at all. I’ll never recommend this to anyone.
1 reply from Customer Care team - 5 months ago
Thank you for your feedback on the Series 9 PRO+ Electric Shaver. We're sorry to hear that it did not meet your expectations and that you feel it lacks value for the price. Your satisfaction is important to us, and we appreciate your insights. We will share your comments with our product team for review. If you have further questions or need assistance, please reach out to our support team at 1-800-272-8611. We're here to help!
1 out of 5 stars
Thumbs down graphic, would not recommend
1 November, 2025
Braun 9 Series electric razor
Blades on razor break and dobsrios harm to face if unknown and expectantly use without inspecting. Caused me to get stiches
1 reply from Braun team - 5 months ago
Billy, thank you for sharing your experience with the Braun 9 Series electric razor. We’re very sorry to hear about what happened and understand how distressing this must be for you. Your safety is our top priority, and we take reports like yours very seriously. We would like to learn more about your situation so we can assist you properly. Please contact us at (800) 272-8611. We're here to help and want to ensure you receive the support you need. Thank you for bringing this to our attention.