NYX Professional Makeup Face Freezie Cooling Primer + Moisturizer - 1.69 fl oz: Oil-Free, With Niacinamide, Vegan, Gel Form
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Guests are saying
The NYX Face Freezie Cooling Primer is a versatile product that combines the benefits of a moisturizer and primer, making it a favorite among guests. Its unique jelly-like texture provides a refreshing cooling effect, perfect for hot days. Many guests appreciate how it helps their makeup stay in place while also hydrating the skin. However, some guests with sensitive skin experienced irritation, so it's essential to consider individual skin types before trying this product.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 479 reviews
easy to apply: 4.43 out of 5
easy to remove: 4.14 out of 5
long lasting: 3 out of 5
quality: 3.14 out of 5
value: 2.71 out of 5
42% would recommend
7 recommendations
2 out of 5 stars
2 February, 2026
originally posted on NYX Professional Makeup
Uncomfortable on skin
I was really excited for this since I love the texture and was hoping it’d make a matte foundation, but it honestly felt like it was burning on my skin? I thought it was just the cooling sensation but it was super uncomfortable, probably won’t be able to use this product :/
1 reply from NYX Professional Makeup team - 1 month ago
Hello! We're sorry to hear about the experience you had with our Face Freezie Cooling Primer + Moisturizer. We would like to speak to you about this, if you can please give us a call at 844-335-3510 with case number 45096785. Our hours of operation are Monday through Friday 8:00 am – 8:00 pm ET. We hope to hear from you soon!
5 out of 5 stars
26 December, 2025
originally posted on NYX Professional Makeup
You will love it!
I loved it! Makes my makeup look so good, I only use concealer and some powder foundation and my makeup looks so smooth and lasts. Definitely love this primer
4 out of 5 stars
17 December, 2025
originally posted on NYX Professional Makeup
Feels good.
Feels good on application, haven’t used for very long, so waiting to see results more long term and to see if price is justifiable Cannot read the label, teeny print and blue in blue was very difficult
5 out of 5 stars
17 December, 2025
originally posted on NYX Professional Makeup
Love it so much!
I love it for a lightweight, cooling, and moisturizing sensation in one that also works as primer! My absolute favorite! Unfortunately made the mistake of using it during skincare before reading "use alone or before makeup/foundation" on the back which does unfortunately burn your face for a few minutes so be cautious with that but besides that I love this for days I don't feel like doing my skincare, perfect!
5 out of 5 stars
30 July, 2025
originally posted on nyxcosmetics.co.uk
Face Freeze
I love this product. It hydrates, moisturises and primes my skin beautifully and, it is so refreshingly cooling too.
5 out of 5 stars
22 June, 2025
originally posted on NYX Professional Makeup
The best primer I’ve found yet !
Love the consistency love the branding. I love the cooling effect on my skin. Love the smooth, consistent. Dewy glow! I can’t recommend enough!
1 out of 5 stars
4 April, 2025
originally posted on NYX Professional Makeup
It burns.
Burnt my face pretty bad. At first I just assumed it was apart of the "cooling sensation", but than had to whisper it off as it grew painful. Would not buy this agian.
1 reply from Consumer Care Center team - 1 year ago
Hi there! We are so sorry to hear about your experience with our Face Freezie Cooling Primer + Moisturizer and would like to speak with you directly about it. Please call 844-335-3510, M-F 8:00 am – 8:00 pm ET with reference #40557003. We look forward to speaking with you soon!
5 out of 5 stars
16 March, 2025
originally posted on NYX Professional Makeup
Awesome
This stuff is great and works well!!! Just follow the directions and you will be amazed at what you see!!!!
5 out of 5 stars
18 February, 2025
originally posted on NYX Professional Makeup
Cool and smooth
I love the way it helps my makeup go on smooth and I love the cooling effect it has on my skin.
5 out of 5 stars
30 January, 2025
originally posted on NYX Professional Makeup
Definitely recommend
Skeptical at first. But I cant put it down. It makes my makeup look 10x better
5 out of 5 stars
31 December, 2024
originally posted on NYX Professional Makeup
LOVE IT!
I was looking for a moisturizing primer to replace one I can't find anymore and decided to try this one out. I LOVE it. I love the cooling effect, I love the jelly like consistency of it, and it helps my powder foundation stay on longer than my previous more expensive primer. Please NYX, don't ever stop making this because I would be sad.
2 out of 5 stars
5 November, 2024
originally posted on influenster.com
burning
[This review was collected as part of a promotion.] I have pretty sensitive skin and this stuff burned my face pretty badly. overall, I couldn’t really tell if this was a good product or not for people who don’t have sensitive skin, but I gave it away to my friend, and she did not have any complaints about it burning her face.
1 reply from Consumer Care Center team - 1 year ago
Hi Isabelking12. Thank you for reaching out to NYX. We are so sorry to hear about your experience with our Face Freezie Cooling Primer + Moisturizer. Please give us a call at 844-335-3510 M-F, 9am-5pm ET and provide this reference #37904574. We look forward to speaking with you!
5 out of 5 stars
30 October, 2024
originally posted on NYX Professional Makeup
Definitely a re-buy
I love it! I run hot and it helps wearing this in the morning or before I go to sleep on hot days. I don't know about the primer function as I don't wear foundation but as a moisturizer, it works well!
5 out of 5 stars
1 October, 2024
originally posted on influenster.com
Smooth and Awesome!
[This review was collected as part of a promotion.] I love the formula, so smooth and helps my foundation lay well. It doesn’t have an over powering smell, and the ingredients seem b clean. The packaging is nice, it comes with with a fun applicator too.
4 out of 5 stars
17 September, 2024
originally posted on NYX Professional Makeup
Would definitely buy this product again !
Very soothing on my face that desperately needed moisture ! My face feels great 👍
1 out of 5 stars
1 September, 2024
originally posted on NYX Professional Makeup
Thumbs down
The product seal was tampered with and looked used
1 reply from NYX Professional Makeup team - 2 years ago
Hello! We are sorry to hear about the experience you had with Face Freezie Cooling Primer + Moisturizer. We would like to speak with you directly about it. Please give us a call at 844-335-3510 , 9:00 am - 5:30 pm ET for assistance and provide the reference number 36909408. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.-
5 out of 5 stars
30 August, 2024
originally posted on NYX Professional Makeup
One of my staples.
I am on my third container, that should attest to how much I like it! I am older:) and recently had Sculptra. There were still fine lines here and there that bothered me. I tried Face Freezie and saw a very nice difference! I love how it softens and smoothes. I have tried much more expensive products with no results.
5 out of 5 stars
26 July, 2024
originally posted on influenster.com
👍
[This review was collected as part of a promotion.] It smelled so good the packaging was so easy to use the texture was gelly and it worked good for my skin the ingredients were really good overall yess 👍
2 out of 5 stars
24 July, 2024
originally posted on influenster.com
Nothing special
[This review was collected as part of a promotion.] It wasn’t the most pleasant texture and didn’t feel moisturizing. I wouldn’t purchase this product again. I feel like my current product is much better performing.
1 reply from NYX Professional Makeup team - 2 years ago
Hello there. Thank you for sharing your comments on the Face Freezie Cooling Primer + Moisturizer. Feedback from our consumers is very important to us and helps us improve all of our products! We are sorry to hear this is not your new favorite product. We hope you continue to use our products with great success.
5 out of 5 stars
13 July, 2024
originally posted on NYX Professional Makeup
My favorite new product ever!
I don’t do a lot of reviews, but I love this product so much I just had to! I’m 64, and I have very sensitive skin, still prone to breakouts. I love the texture of this product, the way it’s smooths out my skin with a cooling effect, and makes it perfect for applying foundation. I can’t imagine using any other product for priming or moisturizing, and it is fantastic that it is all in this wonderful product!