Dawn Fresh Platinum Powerwash Dish Spray Refill - 2ct

We're so sorry you don't like the new formula or scent of Dawn Platinum Powerwash Dish Spray. Be assured that we do extensive quality testing on our products before you receive them, and we also try to create scents our consumers will love. Nevertheless, your feedback is very important to us, and we'd like a chance to make this right by helping you with a coupon to try Powerwash in apple or citrus scent. Kindly give us a call at (800) 725-3296!

Thanks, Joe, for picking up a Dawn Platinum Powerwash Dish Spray Refill, and using your previously purchased sprayer to dispense the product. We're sorry to learn that your sprayer's not working now. It might help to know that our Quality Team shares that each sprayer should last around 5 bottles. After 4-6 bottles, it's not unusual for the sprayer to need to be replaced. When you move the sprayer to a new refill bottle, be sure that the dip tube’s facing the same direction as the nozzle. Note that the tube bends. The bottom of it should be facing the same way as the nozzle. Speaking of the nozzle, check that it’s not clogged. If it is, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. Let us know if this helps, by calling us any Monday through Friday, from 9 AM to 6 PM, EST. We’re happy to help at 1 (800) 725-3296.

We always expect consumers will be thrilled with their Dawn Platinum Powerwash Dish Spray purchase, and we’re glad you connected with us to share your experience. Our Quality Team assures us that all bottles and sprayers are reviewed before they’re shipped to your local stores, so all should work perfectly. It sounds like your nozzle may be partially locked. Check that the two yellow half-circles, on the top of the sprayer and nozzle, are correctly aligned to form a full yellow circle. Once that’s done, give the trigger a full pull, slow and steady, all the way back to the bottle. You should see a semi-continuous spray of foamy soap leave the nozzle. We hope you’ll give us a call, so we can fully understand and address this concern. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Thanks, Nick, for sharing your experience with Dawn Platinum Powerwash Dish Spray. Every Powerwash is made to deliver a cleaning punch to even the dirtiest, grimiest dishes, and we're sorry you're not getting the experience we both expect. We hope you're open to telling us more about your purchase, so we can better understand your disappointment. It's our pleasure to do what we can to help with any Dawn purchase, please call us so we can bring that service to you. We're here Mondays-Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry to hear this, Shay, and want to assure you that we test to ensure the Powerwash is quick and easy to use. We'd like to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.