Head & Shoulders 2-in-1 Anti Dandruff Shampoo & Conditioner with Tea Tree Oil for Dry Scalp

Thank you for your review on Head & Shoulders 2-in-1 Anti Dandruff Shampoo and Conditioner with Tea Tree Oil for Dry Scalp. We are delighted to hear it worked well for you and that your children liked it. Based on your rating of 3, our team would like to learn more of your experience. Please feel free to call us at (800) 723-9569 or email us through our Contact Us page for further assistance.

Thank you for getting in touch about our Head and Shoulders Tea Tree Oil 2 in 1 Shampoo and Conditioner. We're sorry to hear that your hair was left feeling dry and that your dandruff seemed to worsen. That's not the kind of experience we want for any of our consumers and are sure this may have been frustrating. We'll be sure to address this with the rest of our Head and Shoulders team. In the meantime, we'd like to assure you that none of our products can cause dandruff or make it worse. Dandruff can be caused by changes in your diet, stress, and general poor health. If you're experiencing a dry, itchy, flaky scalp, that doesn't improve after using an anti-dandruff shampoo or conditioner for 6 weeks, we recommend you speak to your doctor. Also, your hair being dry may be a result of not using a product that's not correct for your hair type. This may also be a sign that your hair hasn't been conditioned well enough. You may need to try using a separate, rich, anti-dandruff conditioner or a hair care treatment/mask. We'd like to learn more about your experience. Whenever you have the time, please give us a call at (800) 723-9569 or send us an email through our Contact Us Page so we can better assist you.

Thank you for getting in touch about our Head and Shoulders 2 in 1 Tea Tree Oil Shampoo and Conditioner. We are so sorry to hear that your hair dried out and became frizzy. This isn't the kind of experience we want any of our consumers to have and we do appreciate you for bringing it to our attention. Rest assured that we are reporting this to the rest of our team. In the meantime, it may help to know that hair being dry and frizzy is usually a sign that the hair hasn't been conditioned well enough. This can contribute to hair becoming tangled as well. For a better experience you may want to try a separate conditioner that offers more benefits for your hair type. You can also try using a conditioning treatment 2-3 times a week to help with any excess dryness. Please give us a call at (800) 723-9569 or send us an email through our Contact Us Page so we can better assist you.

We appreciate you for getting in touch about our Head and Shoulders 2 in 1 Anti Dandruff Shampoo and Conditioner with Tea Tree Oil. It saddens us to hear that your scalp became very itchy and that you also experienced a chemical burn. That's definitely not the kind of experience we want you to have and we understand how upsetting it can be. To make sure your comments get the attention they deserve, we'd like to collect some additional information from you. Be assured that the details you provide will be shared with both our Safety Team as well as the rest of our Head and Shoulders. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the use of the product. If you still have any remaining, we ask that you keep it on hand in the event we may need to retrieve it. When you find the time, please give us a call at (800) 723-9569 or email us through our Contact Us Page so we can assist you further.

We appreciate you taking the time to let us know about your encounter with Our Head & Shoulders Tea Tree Oil 2 in 1 Shampoo & Conditioner. We are thrilled to read that our product is working so well for you. Your reaction is just what we hoped for. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences such as scent can vary from person to person. Consumer feedback is always taken into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our Head & Shoulders Team.

Thank you for taking the time to write to us and for sharing your review. We’re sorry that this shampoo and condition did not provide you with the results you were expecting. We understand how upsetting something like this can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I'm also sharing the details you provide with both my Safety Team and the rest of my Team. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the product. We may re-contact you to request further information. Also, please keep the product for 2-3 weeks in the event we may need to retrieve it. A case has been made about this issue Thank you for taking the time to write to us and for sharing your review. We’re very sorry you had this reaction while using this deodorant. We understand how upsetting something like this can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I'm also sharing the details you provide with both my Safety Team and the rest of my Team. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the product. We may re-contact you to request further information. Also, please keep the product for 2-3 weeks in the event we may need to retrieve it. A case has been made about this issue 20674456. Please contact us at (800) 677-7582, so that we can further assist you. Please contact us at (800) 723-9569, so that we can further assist you.