Shark PowerDetect NeverTouch Self-Empty and Self-Refill Robot Vacuum and Mop with Bagless 60-Day Debris Capacity Black - RV2820YE

I bought this robot because someone recommended the shark vacuum. However, I have already gotten 3 replacements, since all of them came with problems. They would work great for a few days, and then something would break. I spent almost 1k, for a product that does not function properly. It’s extremely upsetting, because even after giving them 3 other tries, all of them malfunction. Buy another brand or product! This one unfortunately will breakdown.

Bought this item as a gift for my wife. The came on time and as described. We have now used it for 7 months and had no issues for the first few weeks of use. Now the unit will not go i to the base when and if it returns. It often gets stuck and we have to hunt to find it. We have 2 long hair dogs and the vacuum is subpar at picking up the hair. When it actually does run we have to go behind it and pick up clumps of hair it hasn’t vacuumed. This isn’t our first robot vacuum but it is our first and last Shark. We don’t expect perfection by any stretch but our previous robot vacuum by a competitor was FAR SUPERIOR to this disappointment!

I was given this as a gift from my son. It's not a good product or reliable.The original one malfunctioned and shark was kind enough to send a second one . I mapped my home but it doesn't follow the map and I have to clear and rescan constantly which is time consuming.

I bought this on March so far Shark has sent 3 different units because this thing wont dock 3 units and the 3 of them have the same issue, while it has the mop pad and a full water tank IT WONT DOCK ON IT'S OWN, we have move them from place to place thinking it may be the floor, the light or whatever but no IT IS THE DESIGN DON'T BUY IT We have another model that we need to exchange the water tank and the vacuum head and that one works amazing

I bought this and started using it on Sunday, so today is day 4 and have been using it every day. Have it set to vacuum and mop for one whole week to get my floors deep cleaned. Love the features and the quality of the clean but, the stain sense is a joke. I am using this vacuum and mop to maintain my downstairs which is all dark brown engineered hardwood. I didn't bother cleaning my floor before I started using this, to see what the PowerDetect was capable of. The basestation is located in my living room and I have 3 dogs, one of which is a 4 month old puppy. Coincidentally, my floor color is pretty close to the color of dog poop making it difficult to see when cleaning up from an accident. In my living room, near the basestation there was a dried poop smear that I missed and purposely left to see if the PowerDetect would find it and clean it and that mess is almost completely gone, mostly because the mop pad is the wettest there. It however did not perform any additional cleaning on it so I question if it was able to sense it. The second issue is located in my kitchen where the dogs eat, because they bite the food out of their bowl, drop it on the floor and eat it from their so this dirty spot is a combination of dog saliva and dirt. Again, hard to see because its the same color as the wood grain in the flooring. The third issue, I came home from a long day trip and didn't notice what had happened for a while because all I could smell was poop and I didn't notice anything different in the house. I eventually realized that while I was away, one of my dogs pooped and then my older shark vacuum vacuumed it and proceeded to mop the entire downstairs with it. Anyway, I missed a spot in my front office when I cleaned from this incident and wanted to see what the PowerDetect would do. The PowerDetect doesnt seem to detect any of these dirty areas and just runs over them once. Is it because the "stain" is nearly the same color as the floor? The vacuum wars on YouTube use a white surface so the viewer can see it work but none of the tests are performed on darker surfaces or surfaces that nearly match the color of what is being cleaned. In my situation it seems stain detect doesnt and will not work. I will need to continue to clean with a separate mop the areas the PowerDetect wont clean.

SHARK sprząta mój dom, Jestem zadowolony w 100%. 👌

This product is horrible. After it “mops” my floor is dirtier. Most of the time it can’t go back to the dock and/or it can find the dock. I’ve cleaned EVERYTHING and it’s constant problems. Why am I having to put it on the dock after it “mops”? I’ve had 3 of these machines (different models), with each new purchase. I hope that I will finally get one that actually works properly. I’m done with these. Spent a lot of money, just to throw in the garbage. Shark — this is the LAST time you screw me. We are DONE.

Errors out of the box (can't detach/attach mop plate by itself). Luckily, Target returns are great.

This is the second 2-in-1 that I've gotten and neither has worked well and/or for long. The first one wasn't able to attach mop pad right from the start so no mopping capability. The second one - could I have been that foolish to buy another - worked for two months and now will no longer attach mop pad. Dang it, Shark! What gives!!!

I got this a couple days ago.. the App is terrible. We mapped this twice, deleted and reset the vaccum, the app is constantly behind. In addition when I select a certain area the vaccum goes somewhere else instead. It's terrible.

Received my shark and it works great I love the programming I love the app no issue so far I've been using it for the best few weeks

Base leaks water. Has destroyed my flooring. Only ever used the recommended solution and water in the tank.

Exceeding all expectations! The old verbiage “tried the rest - now have the best”…well, here it is!!

I have had it for almost a month. It makes life alot easier. It does a great job on the flooring both scrubbing and vacuuming. I love that you fill the water amd cleaning solution and it does everything after setup.

I’ve had this for 2 weeks now and I would say it’s made cleaning my house a lot easier. I have 2 dogs that shed a lot and I work full time so I have it set to vacuum & mop Mondays and Fridays with just a vacuum on Wednesdays. I’d say it does a pretty good job vacuuming up the dog hair, it does leave behind some clumps of hair here and there but I’ve found this is usually around my area rug so it’s probably just not getting it all. That being said I’d give the suction an 8/10. It mops similar to a swiffer or a steam mop (without steam) so probably don’t eliminate mopping all together. Assembly was pretty easy and emptying the dust canister is easy as well. It’s just about as noisy as any other cordless vacuum so no big deal. It’s mapping doesn’t seem 100% helpful as I do see it bump into walls still but still really not that bad. I bought this on sale when it was about half the price and I’d say it’s definitely worth that but I wouldn’t pay full price.

Have had it for 2 weeks and is the best cleaning product anywhere

Very clumsy machine. Bumps into everything, gets stuck easily in various things like pet food bowls, kitchen mats, etc. has trouble finding the dock when it has plenty of space around the area. Battery dies before it sends itself back to the dock. Not worth the expensive price when there are cheaper options with the same if not better features.

I have had this robot a few weeks and I absolutely love it!! It is definitely a leader in the auto vac industry. I couldn’t be more impressed!

Excellent Features and Cleaning Operations. Better than Dyson & iRobot & Samsung

It passed a while since I got this model of robot and now I can definitely write a good review about it. I have 4 dogs in the house and my baby shark is doing a very great job, I red to empty the bin at least once in a week because it is full of dogs hair and dirty that brings from outside my dogs. The pad I need to change everyday because it is very dirty and doesn’t help me just to dry it. If I could choose now a model for my house I would choose Pro model, so if you have animals in the house just take the best model. Now I need to choose a cordless vacuum that is the best and very maneuverable, so please recommend me one. Thank you Shark for making my life easier!!!