Apple iPhone 16 (128GB) - Ultramarine
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4.3 out of 5 stars with 3715 reviews
5 out of 5 stars
26 July, 2026
originally posted on ATT.com
I phone 16
Very good reliable phone that takes great pictures
1 out of 5 stars
25 July, 2026
originally posted on ATT.com
Did not like my service
Well it sucks that’s I get crappy service where I live. So I’m switching carriers
5 out of 5 stars
23 July, 2026
originally posted on ATT.com
Works well.
Works great! Enjoying the phone cooor.
5 out of 5 stars
23 July, 2026
originally posted on ATT.com
Upgrade
Phone works great, my wife is very happy with the upgrade…
5 out of 5 stars
23 July, 2026
originally posted on ATT.com
Worth upgrading to
Great quality, love the new features.
2 out of 5 stars
22 July, 2026
originally posted on ATT.com
Not super great but just simply ok
I think I only liked the color after buying it , very slow lags all the time in my area while having all bars and 5G+ over 85gbs of storage still available as well not maxed out.
1 reply from AT&T CARE - Pablo team - 5 days ago
Hello. We are sorry to hear about the performance and coverage issues on your new iPhone 16. It is frustrating to experience this on a brand-new device, and we apologize for the inconvenience. At AT&T, we are committed to providing excellent service. Please try these quick steps to resolve the issue: 1️⃣ Force restart: Press Volume Up, Volume Down, then hold the Side button. 2️⃣ Update iOS: Check for software updates under General Settings. 3️⃣ Check storage: Ensure your internal space is not completely full. 4️⃣ Update apps: Refresh or reinstall apps that cause freezing. 5️⃣ Reset settings: Choose 'Reset All Settings' to clear system glitches. If the issues continue, please contact Apple Support for a hardware diagnostic: 📞1‑800‑275‑2273 | 🔗https://support.apple.com For immediate help with your AT&T network service, please DM our official channels on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).Thank you for being part of the AT&T family.
2 out of 5 stars
22 July, 2026
originally posted on ATT.com
Simple phone with simple features
Not great coming from a 15PM
1 reply from AT&T CARE - Pablo team - 5 days ago
Hello! We’re sorry to hear that your new iPhone 16 isn't meeting your expectations yet. Learning a new device can be challenging at first, but we are confident you will love its features once you get used to it. AT&T is committed to providing premium service and support every day. To help you maximize the use of your new iPhone, we highly recommend checking out the official Apple iPhone User Guide: 🔗https://support.apple.com/guide/iphone/welcome/ios If you ever need immediate assistance with your AT&T service, please send a direct message to our official support channels on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of the AT&T family!
5 out of 5 stars
21 July, 2026
originally posted on ATT.com
iPhone 16
Perfect size and color for me;)
5 out of 5 stars
20 July, 2026
originally posted on ATT.com
Pretty in Pink
Purchased the phone as a gift for my 80 y/o sister. Wanted something easy to use with all the modern features. She loves it.
5 out of 5 stars
18 July, 2026
originally posted on ATT.com
Add a line process
Process was smooth, no issues. Love being a At&t customer.
1 out of 5 stars
16 July, 2026
originally posted on ATT.com
False promotion
Did not keep, promotion was not real.
1 reply from AT&T CARE - Kevin team - 6 days ago
Marcus, we are sorry for this frustrating experience and any confusion regarding our promotions. We offer transparent deals, so it is incredibly disappointing to hear that you felt our promotion was not real and decided to return your iPhone 16. We want to look into exactly what happened and clear up any misunderstandings about our promotional requirements. Please send us a direct message with your account details and the specific deal you were trying to get so we can investigate this and make things right for you. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
4 out of 5 stars
15 July, 2026
originally posted on ATT.com
Camera
Camera is a step up from the 12
2 out of 5 stars
15 July, 2026
originally posted on ATT.com
Screen sensitivity lacking
The phone is fair. I do not like having to press the screen multiple times to move to previous screen. Should have kept my 14 plus. 🙄
1 reply from AT&T CARE - Kevin team - 11 days ago
We are so sorry to hear that you are experiencing poor screen sensitivity on your iPhone 16; we highly recommend checking for the latest iOS update or turning on the Touch Accommodations feature to improve display responsiveness. In case you continue to experience these issues, please give us the chance to take a closer look. You can contact us at 800-331-0500, or you can DM us on one of our official social media channels for a faster response and resolution: 📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
1 out of 5 stars
14 July, 2026
originally posted on ATT.com
Horrible Service
Att has really bad cell service. Claims its 5g or 4lte but getting drop calls and no bars.
1 reply from AT&T CARE - Kevin team - 10 days ago
We sincerely apologize for the dropped calls and poor signal strength you are experiencing. We expect our network to provide reliable 5G and LTE coverage, and we understand how frustrating it is to deal with service interruptions. To enhance your signal quality, we recommend trying these quick steps: -Restart your device. -Toggle Airplane Mode on and off. -Update your software to the latest version. -Reset your network settings. -Turn on Wi-Fi Calling when indoors. If none of the recommended troubleshooting steps work, please reach out to our technical support team so we can investigate the towers in your area and troubleshoot your network settings. You can DM us on one of our official social media channels for a faster response and resolution: 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
5 out of 5 stars
12 July, 2026
originally posted on ATT.com
Great deal for a great product!
Got a great deal and got my new phone, that I am super excited to use.
5 out of 5 stars
12 July, 2026
originally posted on ATT.com
Iphone 16
it's good phone should got more storage
3 out of 5 stars
10 July, 2026
originally posted on ATT.com
iPhone 16
This iPhone has been my least favorite. The screen freezes sometimes, it’s a lot slower than my previous phone (iPhone 11), and sometimes I feel like the touch screen does not respond as it should
1 reply from AT&T CARE - Pablo team - 12 days ago
Hello, G Pimentel. We are so sorry to hear about the screen freezes on your new Apple iPhone 16. These performance issues should not happen on a brand-new device, and we apologize for this frustration. At AT&T, we want to help you get the most out of your device. We recommend trying these quick troubleshooting steps to see if they resolve the freezing: 1️⃣ Force restart your phone: Press and quickly release Volume Up, press and quickly release Volume Down, then hold the Side button until the Apple logo appears. 2️⃣ Update your iOS software to the latest version. 3️⃣ Free up storage space if your phone's memory is nearly full. 4️⃣ Reinstall or update any specific apps that cause the phone to freeze. 5️⃣ Reset all settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings (this will not delete your personal data). If the issue persists, please reach out to Apple Support for a device diagnostic: 🔗https://support.apple.com 📞1‑800‑275‑2273 If you ever need immediate, one-on-one help with your AT&T services, you can also DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being a part of AT&T.
5 out of 5 stars
9 July, 2026
originally posted on ATT.com
A blessing!!!
Great deal at an awesome price!!!
5 out of 5 stars
9 July, 2026
originally posted on ATT.com
Love the color
So far so good !! Like the screen size
1 out of 5 stars
6 July, 2026
originally posted on ATT.com
ATT is
ATT is very very very very terrible
1 reply from AT&T CARE - Kevin team - 12 days ago
Thank you for sharing your feedback through this review. We are sorry to hear that you had a bad experience with your Apple iPhone 16 at AT&T. This is definitely not the service we want our customers to have, and we want to find out exactly what went wrong so we can make things right for you. Please get in touch with us via phone at 800‑331‑0500. Or, alternatively, DM us on one of our official social media channels for a faster response and resolution: 📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att