Burt's Bees Refreshing Face Sheet Mask - Cucumber: Paraben-Free, Sulfate-Free, Normal Skin, 1 Mask
$3.59
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Guests are saying
The Burt's Bees refreshing sheet mask offers a delightful experience with its clean ingredients and refreshing scents, particularly cucumber. Guests appreciate its hydrating properties, leaving skin feeling soft and rejuvenated. Many enjoy the cooling effect, especially when chilled before use. While some found the fit and scent intensity to be issues, the overall consensus highlights its effectiveness for a quick skin refresh, making it a great addition to any skincare routine.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 353 reviews
Accurate Scent: 3.23 out of 5
Hydrates Skin: 2.55 out of 5
Moisturizing: 2.39 out of 5
Soothing: 2.42 out of 5
Improves Skin Texture: 2.21 out of 5
38% would recommend
50 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
2 April, 2026Verified purchase
Lovely sheet mask
This face mask refreshed my facial skin! I was pleased with the scent and felt soothed
1 out of 5 stars
5 December, 2025
(no review title)
My face starting burning 10 seconds after putting it on. This has never happened to me before with face masks and it was my first time trying Burt bees brand. Super disappointed and concerned.
1 reply from BurtsBees team - 4 months ago
Thanks for sharing this with us, Nicole. We’re really sorry to hear about your experience with our Cucumber Face Sheet Mask. That’s understandably disappointing, especially for a first experience with us. We’d like hear from you directly to help. Would you mind giving us a quick call at 800-849-7112 and referencing #251216-000599? We're ready to hear from you soon. Jill from The Burt’s Bees Team
1 out of 5 stars
Thumbs down graphic, would not recommend
1 November, 2025Verified purchase
(no review title)
Burned my skin after 15 seconds of placing it on
1 reply from BurtsBees team - 6 months ago
Anna, thanks for bringing this to our attention. We're sorry to hear this was your experience with our Refreshing Face Sheet Mask, and we want to help. Please reach out to us at 800-849-7112 and mention #251104-000165. We look forward to assisting you. Monique from The Burt's Bees Team
5 out of 5 stars
Thumbs up graphic, would recommend
17 September, 2025Verified purchase
Love these!
My daughters love using these and love giving as gifts!
1 out of 5 stars
Thumbs down graphic, would not recommend
18 August, 2025Verified purchase
Not worth a dime
The solution the mask is in is the consistency of water. It was dripping and I was worried it would get in my eyes. The eye slits are also very small. The mask wouldn't even stay put in my face if I wanted it to. I took it off after 30 seconds. Waste money
1 reply from BurtsBees team - 8 months ago
We’re sorry to hear that our Refreshing Face Sheet Mask didn’t work well for you, and we’re thankful that you brought this to our attention. To better understand what went wrong, please call us at 800-849-7112, mentioning #250819-000643. Your call is important to us. Alexandrea from The Burt’s Bees Team
5 out of 5 stars
Thumbs up graphic, would recommend
16 August, 2025Verified purchase
Great Mask
This is a great mask, no complaints!
5 out of 5 stars
Thumbs up graphic, would recommend
20 June, 2025Verified purchase
Goft
Bought. Gifted. No clue. Happy father day
2 out of 5 stars
Thumbs down graphic, would not recommend
14 June, 2025
Weird fit
Nothing exciting about this mask. The eye holes are so tiny and oddly placed. I wound up taking it off bc my eyes were covered on the ends. I also had burning when I first put it on. I'll stick to the cheaper masks I usually buy.
1 reply from BurtsBees team - 10 months ago
Thanks for giving our Refreshing Sheet Mask a try, and we're sorry to hear that it wasn't a perfect fit. So we can offer our assistance, please call us at 800-849-7112 using #250617-000334. We hope you reach out soon. Alexandrea from The Burt's Bees Team
4 out of 5 stars
Thumbs up graphic, would recommend
28 March, 2025
Worked well
After I felt a glow on my skin. During the 5 mins it felt a little tingly but other than that it felt fine.😙
1 out of 5 stars
Thumbs down graphic, would not recommend
5 January, 2025Verified purchase
Avoid Purchasing
Terrible product. Does not fit, or even have the proper cuts to adjust to fit better. There are much better sheet masks for better prices.
1 reply from BurtsBees team - 1 year ago
Your feedback is important to us, and we're sorry our Cucumber Refreshing Sheet Mask wasn't the right fit for you. We understand your disappointment and want to help. Please call us at 800-849-7112 and mention #250114-000403. We hope to talk with you soon. Ashlee from The Burt's Bees Team
3 out of 5 stars
Thumbs up graphic, would recommend
27 October, 2024
Ok
Good moisturize and paper inside the bag when opened. Eye holes are really close together. Just stings the skin.
5 out of 5 stars
Thumbs up graphic, would recommend
18 July, 2024
Refreshing!!
It is so refreshing and good. I didn’t feel any burning, nor did I smell anything. The mask was a bit big, but that was only due to the fact that I have a small face and most masks don’t fit anyway. It didn’t leave extra product on my face and I really loved that. Will be purchasing again.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 June, 2024Verified purchase
Caused irritation
Irritated my skin and burned. And was too sticky
1 reply from BurtsBees team - 2 years ago
Thank you for notifying us about this issue. We're deeply sorry to hear about your reaction to our Refreshing Sheet Mask and would like to help. Please call our team at 800-849-7112 with the reference number 240702-000733 ready. We value your business and look forward to hearing from you soon. Shannon from The Burt's Bees Team
1 out of 5 stars
Thumbs down graphic, would not recommend
23 March, 2024Verified purchase
Burning
Burning sensation immediately. Couldn't leave it on for the five minutes.
1 reply from BurtsBees team - 2 years ago
Thanks for giving us a chance to discuss this with you, Jane. We're deeply sorry to hear about your experience with our Refreshing Cucumber Sheet Mask, and we want to help. Would you please call us at 800-849-7112? Please have this reference number, 240326-000603, handy when you do. We hope to hear from you soon. Shannon from The Burt's Bees Team
5 out of 5 stars
Thumbs up graphic, would recommend
8 December, 2023Verified purchase
Face mask
I love it so much there is no dislike
1 out of 5 stars
Thumbs down graphic, would not recommend
1 September, 2023
BURNS
Burned my face instantly
1 reply from BurtsBees team - 3 years ago
Hello there, and thanks for your honest review, Morgan. We're sad to hear that our Refreshing Sheet Mask left a burning sensation, and we want to talk directly about this. Please give us a ring at 800-849-7112 and reference this number: 230907-000332. Talk to you soon. Jill from The Burt's Bees Team
1 out of 5 stars
Thumbs down graphic, would not recommend
26 August, 2023
Burns!?!
Mask burned my skin the instant I put it on. Don’t know why 😫 too it off and rinsed my face.
1 reply from BurtsBees team - 3 years ago
Oh no, and thanks for telling us about this. We're crushed at the news of our Refreshing Sheet Mask burning your skin, and we want to turn this around for the better. Please give us a quick call at 800-849-7112 and refer to this number: 230829-001027. Talk to you soon. Jill from The Burt's Bees Team
5 out of 5 stars
Thumbs up graphic, would recommend
16 July, 2023
Refreshing
Feels cool on my face and there is some moisture but not too much. Most masks drip down my face which I hate. I do wish I could leave it on longer it says only 5 minutes. The price is great I'll get another one soon it helps me beat the heat.
1 out of 5 stars
Thumbs down graphic, would not recommend
24 June, 2023Verified purchase
Do not buy
This is the most ill fitting mask. Scent is nice, but the fit is just horrendous and it isn’t very saturated. I would never buy this again, complete waste.
1 reply from BurtsBees team - 3 years ago
Hey there, and thanks for taking the time to share your honesty. We're sad to know that the design of our Refreshing Sheet Mask caused it not to fit correctly, and we want to help. Please call our team 800-849-7112 and reference this number: 230627-000456 so we can help further. We look forward to your call. Jill from The Burt's Bees Team
1 out of 5 stars
Thumbs down graphic, would not recommend
27 May, 2023
Not for sensitive skin
I’m not usually a review person but I asked my fiancé to get me a cucumber face masks since my skin is being fussy and I’ve done one before that soothed it. He got this. First of all, the holes are far too small. No problem, I’ll simply tear it and get it smoothed out. Then it begins to burn. I have no idea why it burns but it must be the spearmint? I don’t have any known allergies to any of these ingredients but it was definitely enough for me to toss it immediately and re-wash my face. I had it on for all of two minutes??? And then it wants you to rub it in after you discard the mask??? Wish I had been more specific in my request but that’s a lesson learned!!!
1 reply from BurtsBees team - 3 years ago
Oh no, and thanks for calling this out to us. We're disappointed to hear about the sizing and the burning sensation you felt while using our Refreshing Sheet Mask. Please call us at 849-7112 so we can work this out with you and reference this number: 230601-000487. Talk to you soon. Jill from The Burt's Bees Team