Calphalon Premier with MineralShield Nonstick 10" & 12" Fry Pan Set

Hello, thank you for taking the time to share your experience with the Calphalon Premier™ Hard-Anodized Nonstick Frying Pan Set. We’re sincerely sorry to hear that the 8-inch pan has not met your expectations, and we truly appreciate your detailed feedback. At Calphalon, we pride ourselves on precision engineering and rigorous quality standards, so it’s disappointing to learn that your 8-inch pan may have a misaligned handle that’s affecting its stability and performance. Your observation about the imbalance caused by a crookedly attached handle is insightful and certainly not what we expect from our manufacturing process. We’re glad to hear the 10-inch pan is performing well, and we appreciate your continued trust in our brand. That said, we want to make this right for you. This is not the experience we want any of our customers to have, especially with a product line that is designed for durability, even heat distribution, and professional results. Thank you again for bringing this to our attention and for being a valued Calphalon customer. Your input helps us improve and ensures we continue delivering the high standards you expect from our cookware. If you need our assistance, please reach out to us via our official Calphalon "Contact Us website form https://www.calphalon.com/support/contact-us or via Live Chat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Our product specialists will be more than happy to help you. Thank you, and please stay safe! Calphalon Consumer Care

Hello. Thank you for reaching out and sharing your feedback regarding your Calphalon Premier™ Hard-Anodized Nonstick 10-Inch Frying Pan. We’re sorry to hear that the nonstick surface is sticking and that your experience has been disappointing. Nonstick performance can sometimes be affected by cooking techniques, cleaning methods, or the type of utensils used. To help improve your pan’s performance, we recommend: - Preheating the pan on low to medium heat before adding food. - Using a small amount of oil or butter to enhance nonstick properties. - Avoiding metal utensils that can damage the surface; instead, use silicone, wood, or nylon tools. - Cleaning with a soft sponge and mild detergent, avoiding abrasive scrubbers. If you continue to experience issues or have any concerns, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Calphalon® Consumer Care

Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused by our Calphalon® Ceramic Nonstick 8" and 10" Frying Pan Set. We value your feedback and it will be forwarded to the appropriate department for further review. If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Calphalon® Consumer Care