Cuisinart 6qt Cook Central Multi-Cooker

Thank you for your feedback—we’re sorry to hear about the coating on your Cook Central® Multicooker pot and understand your concern, especially after minimal use. For best results, we recommend avoiding metal utensils, using non-abrasive cleaning tools, and ensuring the unit is cleaned only after it has fully cooled, as these steps help protect the coating. For further assistance and to review available support options, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900944252. Thank you for bringing this to our attention, as your feedback helps us improve future models.

Thank you for sharing your experience and for your continued use of the cooker. We’re sorry to hear the insert has begun flaking again despite careful use and cleaning. Using plastic utensils and non-abrasive cleaning, as you described, is recommended, and a liner can help reduce wear over time. If you would like to discuss replacement options or care tips, please contact our Consumer Care team at 1-800-726-0190 so we can assist you.

Thank you for taking the time to share your experience and for your continued loyalty to this cooker—we’re glad to hear you enjoy the browning and slow cooking features. We’re sorry to learn about the nonstick coating flaking and the control panel cracking, and our team would appreciate the opportunity to review this further, especially since you’ve experienced it more than once. If possible, please stop using the unit if the coating continues to deteriorate and contact us so we can help evaluate the situation and discuss available options. Please reach out to our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900552282 for assistance.

We’re very sorry to hear about the peeling cooking pot, especially since you’ve taken proper care and experienced this more than once. This unit is covered by a 3-year limited warranty, and our Consumer Service team would be happy to review replacement options with you. We encourage you to call us directly at 1-800-726-0190 so we can assist. Your feedback regarding a ceramic cooking pot will also be shared with our product team.