Neat Plus Steam Cleaner Unlimited Steam Powerful Multipurpose Steamer for Floors, Cars, Tile, Grout and Bathroom Cleaning
$249.99
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Guests are saying
The Dupray Neat Plus steam cleaner has garnered a mix of enthusiastic praise and some concerns from guests. Many appreciate its powerful steam cleaning capabilities, especially for tough stains and dirt, making cleaning a more enjoyable task. The ability to refill on the go and its chemical-free operation are highlighted as significant advantages. However, some guests have reported issues with durability and performance consistency, suggesting a need for careful consideration before purchase.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 82 reviews
0% would recommend
4 recommendations
5 out of 5 stars
22 September, 2026
originally posted on Dupray
Everything in one place
One of the reasons why I went with the steam system in addition to; being able to fill continuously, the great reviews, a website that provide provided accessories and explain the differences between the various models AND the system came with something where I could store everything in one place. I was constantly misplacing the little accessories that are really useful. To have them all in one place with the steamer is glorious.
1 reply from Dupray team - 4 days ago
Thank you so much for sharing your experience! We’re delighted to hear that having everything organized and easily accessible has made such a difference. Those little accessories always seem to be the easiest things to misplace! We truly appreciate your support and hope you enjoy many more cleaning sessions with your Dupray!
5 out of 5 stars
22 September, 2026
originally posted on Dupray
All the features you need!
Wonderful steam machine, and compact for those living in a condominium.
5 out of 5 stars
22 September, 2026
originally posted on Dupray
Great Steamer! Glad I purchased it!
Great steamer! I have owned 2 McCulloch steamers, on one the hose broke where it attached to the steamer and the other the gun cracked. The gun on the Dupray seems to be solid, produces a dryer heat than the McCulloch, has a nice compact design, and you can refill on the go. People mention the floor cleaning head to be a bit small but I find it not to be an issue and it fits better cleaning corners and tight spaces. So far I have cleaned my bathrooms (shower, tubs, tile, sinks and countertops, mirrors and toilets), wood floors, cabinets, quartz countertops and stainless steel appliances. I can’t wait to detail my vehicles with it.
4 out of 5 stars
7 September, 2026
originally posted on Dupray
Satisfied with some notes
This is my first steam cleaner, and overall I've greatly enjoyed it. It heats up quickly, get's the job done, and is easy to swap out all of the attachments. One gallon of distilled water lasts me multiple cleanings of my 1 bedroom apartment. There are two suggestions I have that would bring this product from 4 to 5 stars. 1. Similar to other reviews, the cord not being retractable makes it a hassle to wrap and store underneath. Even if they added something like a manual crank or handle, that would be awesome. 2. You really have to be gripping the trigger hard and constantly to get it working. I have some carpal tunnel, and the constant gripping makes my hand/wrist sore. Also, the handle can get pretty warm, not hot where it hurts, but definitely makes my skin turn bright red from all the pressure I'm applying and the heat. Not sure if it was for safety reasons, but if they could make it more of an on/off switch type of situation, that would save my wrist from all the fatigue. Overall though, for the price point and a chemical-free clean house, I think this product is worth it.
1 reply from Dupray team - 4 days ago
Thank you for taking the time to share such detailed feedback! We’re happy to hear that you’ve been enjoying your Neat and that it has been working well for your home. We also appreciate your comments regarding the power cord and will certainly keep this feedback in mind for future improvements. Regarding the steam trigger, the Neat has a steam lock feature that can make longer cleaning sessions more comfortable. Simply pull the steam trigger and push down the button located on top of the handle to lock the trigger in place for continuous steam, so you don’t have to keep squeezing it throughout your cleaning session. Thank you again for your thoughtful feedback and recommendation. We hope this tip makes your next cleaning session even more enjoyable!
2 out of 5 stars
2 September, 2026
originally posted on Dupray
Power Cable Issues / Cumbersome to Use
I’m returning after my second use to lower to a 2-star review. The reason is the power cable design. It’s worth considering not buying this or at least just know every time you use it will be cumbersome because of how the power cable is designed.
1 reply from Dupray team - 4 days ago
We’re sorry to hear that you changed your mind after your second use and ultimately decided to return the steamer due to the power cord design. We understand how important ease of use is, especially for a product that you regularly move around while cleaning. Thank you for taking the time to update your review and share your experience. Feedback like yours is valuable to us and helps us identify areas where we can make improvements to future products and designs.
3 out of 5 stars
31 August, 2026
originally posted on Dupray
Very Solid, Not Amazing
This is a 3 or 4 Star product. It generally does what it supposed to and it's good, but it has flaws and for the price point is only okay. 1. Main issue: Power cable is a pain to deal with. It does not retract automatically like a vacuum. It is cumbersome and you have to manually roll it up under the unit. 2. Again at this price point it should come with a case or something to organize all the different attachments. 3. It cleans well, but you do seem to have to wipe down most areas with a dry cloth after use. So it ultimately doesn't feel like some super magical tool. 4. It's a bit cumbersome to move around the house (again power cable is a factor here). That said, overall good. Does the job for sure. I would recommend but don't expect to be completely blown away.
1 reply from Dupray team - 4 days ago
Thank you for taking the time to share such an honest and detailed review! We really appreciate hearing both what you enjoy about the steamer and where you feel there is room for improvement. Feedback like this is very valuable to us as we continue looking for ways to improve our products. We also wanted to share a few tips that may help with some of the points you mentioned. For accessory storage, our AwesomBag is available separately or as part of a bundle with the steamer. When using microfiber cloths or bonnets, changing them regularly can also help reduce the moisture left behind, as they naturally become saturated with steam and water during cleaning. Purging the initial condensation from the steamer before attaching your accessories can help as well. For moving the steamer around the home, there is a retractable carrying handle on top for transporting it between rooms or floors, while the wheels underneath allow the unit to follow along as you clean. We’re glad to hear that overall the steamer is doing the job well, and we truly appreciate your recommendation and constructive feedback!
1 out of 5 stars
Thumbs down graphic, would not recommend
27 June, 2026Verified purchase
(no review title)
Rated 1 star as was not able to select a negative rating. This product does not work.
5 out of 5 stars
25 June, 2026
originally posted on Dupray
Total Game Changer for Dog Owners!
If you have giant breeds, you know the struggle: drool + dirt + hair = a floor that looks like literal cement. We have 2 Cane Corsos and I have tried everything—bucket mops, scrubbing pads, and those overpriced "all-in-one" mops that just bleed your wallet dry on chemical refills. Nothing worked without agonizing elbow grease. Enter the Dupray Neat Plus. Wow. Just wow! The steam literally vaporizes stubborn drool and stickiness off our tile floors like magic. Plus, being able to refill it on the fly without waiting for a reheat is a massive time-saver. I’ve already used the attachments to tackle our sliding glass doors, fridge, stove, toilets and grout. Mopping (cleaning) went from my absolute worst chore to something I actually look forward to. If I had to be super picky, I’d love for the mop head to angle just a little bit better. But honestly? This machine is still a powerhouse. I love this thing—and it makes loving my droolly pups a whole lot easier! Buy it. You won't regret it.
1 reply from Dupray team - 3 months ago
Thank you so much for your fantastic review! We're thrilled to hear your Neat Plus has made cleaning up after your Cane Corsos so much easier. It's great to know you're enjoying the refill-anytime feature and getting plenty of use from the accessories throughout your home. We also appreciate your feedback about the mop head angle,we'll be sure to share it with our team. Thanks again for choosing Dupray, and give your pups a pat from us!
1 out of 5 stars
9 June, 2026
originally posted on Dupray
DO NOT BUY!!! Doesn't work after 3 uses
DO NOT BUY!!!! Not sure if my unit is defective or not however I've only used the machine 3 times and went to use it for a 4th time worked fine at first but after a couple mins of use I stopped spraying and after this the unit would not spray again. Insanely expensive unit for it to only have worked 3 times.
1 reply from Dupray team - 3 months ago
We're sorry to hear about your experience. Have you verified if there is enough water inside the water tank? A low water level can affect performance. If the issue persists after refilling and checking the tank, please contact our Customer Service team so we can troubleshoot further and assist you. We're here to help and would be happy to look into this with you.
5 out of 5 stars
20 May, 2026
originally posted on Dupray
Best Cleaning Product
This is one of the best purchases I've made. It's incredible value for what you get, and people who say it's "too expensive" don't know what they're talking about. I have strong sensitivities to any fragrances and harsh cleaners, so having this steamer that literally uses 0 chemicals is the best investment ever, not only for health but cost as well. It's extremely effective at what it does, and as long as you use the right attachments for the material and surface, it will leave it brand new, and better than any toxic liquids can achieve.
1 reply from Dupray team - 4 months ago
Thank you so much for your thoughtful review! We’re thrilled to hear how much value you’re getting from your steamer and that it has made such a positive difference for your home and health. Being able to clean effectively without chemicals is especially important for those with sensitivities, creating a safer and healthier cleaning experience. Thank you again for your support and for sharing your experience with others! #happycleaning
5 out of 5 stars
17 March, 2026
originally posted on Dupray
Great Purchase!
I’ve had this for a few weeks and have put it to the test! Most notably, I cleaned the bottom of our very old shower that has been stained since we moved into our house. No product has touched it. With some solid elbow grease and this steamer, the stain is gone and it’s nothing short of a miracle. I’ve used this in my bathroom, car, on carpet, upholstery, you name it. Solid product and so easy to use. Nothing but good to say.
1 reply from Dupray team - 6 months ago
Thank you so much for your amazing review! We’re thrilled to hear that your steamer helped tackle such a tough, long-standing shower stain.That’s exactly the kind of result we love to hear about. We truly appreciate your support and are so glad the product has been delivering the results you were hoping for. #happycleaning
1 out of 5 stars
26 December, 2025Verified purchase
(no review title)
Every time I plug it in, it trips the circuit breaker and shuts off power.
3 out of 5 stars
19 September, 2025
originally posted on Dupray
I like it
I really love this product—it’s excellent for steaming and cleaning. However, I’ve run into two issues that I hope can be addressed. First, the cord is not retractable, which makes it difficult to move around in larger spaces and inconvenient to store. Wrapping it underneath is not very practical, and it doesn't stay in place. Second, the hose is already coming apart from the main square unit, and I purchased this less than a year ago. Considering the price, I was expecting greater durability for a household item of this quality.
1 out of 5 stars
Thumbs down graphic, would not recommend
15 August, 2025
Pass
Yes, it steams nicely and looks kind of cute, but otherwise this steam cleaner is clunky, and the handle gets SUPER hot no matter how you are using it. The area where you’re to hold the steamer needs to be insulated, steam floors, your hands are cooking. Steam more than one clothing item, too hot to touch. Also you cannot see the amount of water left in it. And over time steaming clothing mines started to spit hot water out (always only used distilled water in it so there’s shouldn’t be build up) I’ve had this steamer for a year and can’t wait to throw it out and get the cheap other brand I had before
5 out of 5 stars
22 July, 2025
originally posted on Dupray
Great steamer with rapid start
I love my new steam cleaner from Dupray. My older steamer used to take 10 minutes to get ready, I love with this model it's ready in a minute and I can keep adding water, definitely a game changer . I use it more often for this reason.
5 out of 5 stars
21 June, 2025
originally posted on Dupray
Great all rounder.
We use two of these machines in our business. Perfect for cleaning and cooking problem insect eggs larvae and adult stages of the life cycles. Dust mite and stains sorted in mattresses and all other soft furnishings.👍
5 out of 5 stars
2 June, 2025
originally posted on Dupray
Absolutely love the Neat Plus™ Steamer
It’s been such a game changer for cleaning my apartment. I love that it’s completely chemical-free. Feels safer and so much cleaner overall. Plus, it actually makes cleaning fun (never thought I’d say that). It heats up fast, gets into all the tricky spots. 10/10 recommend!
5 out of 5 stars
29 May, 2025
originally posted on Dupray
My go-to cleaning product! 10/10!
This product has become my go-to for all of my cleaning jobs around the home, and i've even used it outside for garden and patio furniture! I've managed to clean almost everything in my home without having to use any chemicals which is great as i'm sensitive to a lot of chemicals and fragrances, and it's so much healthier for my pets too :) I love the fact that it heats up so quickly so I can just grab it and use it whenever I need to - highly recommend for anyone looking for an effective cleaning product that is also good for your environment!
5 out of 5 stars
29 May, 2025
originally posted on Dupray
Cleans better than any chemical on the market.
Cleans better than any chemical on the market. You've never fully "cleaned" until you use the Neat Plus! Dirt, Grease, and grime literally melt away. It is also incredibly satisfying.. especially to clean stubborn things like grout lines!
1 out of 5 stars
24 May, 2025
originally posted on Dupray
WORST PRODUCT IVE EVER BOUGHT
I bought this a month ago and was extremely disappointed in the product. I have it a month to see if it would grow on me but I continue to be disappointed. DO NOT WASTE YOUR MONEY! Leaves a TON of water behind so you have to wipe it all up after AND still doesn’t remove the mess. So not only do I have to clean up the water I then have to go back with a spray bottle & clean it the good old fashion way anyway. The cord doesn’t wrap up nicely. The water doesn’t come out hot right away despite the green ready light indicator & it shoots out everywhere at first. Makes more of a mess than the original mess