Dupray Neat Plus Steam Cleaner

A: Great question. The Neat Plus is a residential steam cleaner which features a non pressurized water tank for easy refill during use and a heat exchanger for faster heat up time. The Tosca is a low grade commercial steam cleaner, with a stainless steel boiler, higher temperature and pressure as well as an adjustable pressure setting. - Your Dupray Team-

A: Hello, Great question. The Neat Plus does not have a boiler, rather a heat exchanger, allowing a faster heat uptime. The material of the heat exchanger is aluminum. The steam temperature depends on the accessories used, as well as the room temperature, meaning there can be a difference in temperature between 5 and 25 C. - Your Dupray Team-

A: The steam cleaner is a great tool in fighting a flea infestation. However, while a steam cleaner can sanitize your floor, carpets, and mattresses you additionally need to vacuum your floors frequently and wash all the blankets, pillow etc. The best is also to throw away the vacuum bags after every use or store them in a bag in a freezer. If you have any animals in the home, make sure to get them treated. -Your Dupray Team-

A: Hi, You can refresh and deodorize small carpets and area rugs, but our steam cleaners are not large surface carpet cleaners or wall-to-wall extractors. They work better as spot cleaners, stain removers and area refreshers. -Your Dupray Team-

A: Great question! On our steam cleaners, it is not possible to adjust the temperature. We do have some steam cleaner that can adjust the steam output, which helps with different surfaces. However, on the Neat and Neat Plus, no such option is available. -Your Dupray Team-

A: The water inside the heat exchanger of the Neat Plus reaches 275 °F / 135 °C. You can expect the steam coming out to be a lower temperature than the temperature advertised in our specifications. The steam is the hottest right at the tip of the steam exit hole. Depending on which accessory you use, the temperature will vary. In order to reach a higher temperature at the exit point, we recommend, using the triangular tool or rectangular tool with a bonnet or microfiber. -Your Dupray Team-

A: Great question! Yes, the steam cleaner comes with a 17 piece starter accessory pack. -Your Dupray Team-

A: Hello, Great question! Please not we do not recommend using a steamer on unsealed, highly worn or unfinished wood or wood that has a wax or oil finish. Surfaces that have been treated with wax or no-wax floors may be damaged by heat. -Your Dupray Team-

A: Hello, Great question! Please not we do not recommend using a steamer on unsealed, highly worn or unfinished wood or wood that has a wax or oil finish. Surfaces that have been treated with wax or no-wax floors may be damaged by heat. -Your Dupray Team-