BISSELL CrossWave HydroSteam Plus Wet Dry Vacuum 3515 10" Cleaning Path Black: Electric Floor Steamer, Pet Hair, LED, 25ft Cord, 828ml Tank
$349.99
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- $249.99reg $349.99 Sale4.4 out of 5 stars with 95 ratings
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Guests are saying
The Bissell Crosswave Hydrosteam is a versatile cleaning tool that combines vacuuming, mopping, and steaming in one device, making it ideal for homes with pets and children. Many guests appreciate its ability to effectively clean various surfaces, including hardwood and tile, while also eliminating dirt and odors. However, some guests have noted concerns about the design and durability of certain components, particularly the water tank and self-cleaning feature. Overall, it offers a convenient solution for maintaining clean floors with minimal effort.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1053 reviews
42% would recommend
73 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
3 July, 2026Verified purchase
Not worth the price
No where near worth the price. The vacuum portion does not have a strong suction at all, if there is much more than dog hair on the floor I have to pre vaccum. The mop… works?? I suppose.. but not $300 works. It takes MULTIPLE passes to even clean up the smallest of messes. The solutions they claim are the ONLY thing to be used in it and they have essentially no smell.. so my house never smells cleans afterwards, the opposite actually. The roller brush continually smells like mildew no matter how much I clean it and let it dry afterwards. If you don’t hand wash it before you mop, your floors will smell like mildew. I wish I saved $300 and just continued to use my regular mop.
1 reply from Bissell Team team - 5 days ago
We're sorry this vacuum hasn't lived up to expectations, Kat — the suction, scent, and roller concerns you described aren't what we want. Please reach out to us at support.bissell.com or 1-800-237-7691 so our team can help make this right.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 June, 2026Verified purchase
(no review title)
terrible. does not work on old or even new messes. does not work on hardwood or tile. the self cleaning feature is nice.
1 reply from Bissell Team team - 10 days ago
Andrea, we’re sorry to hear this was your experience—that’s certainly not what we expect from this machine. For best results, make sure the tanks are properly seated, the filter is clean, and you’re using BISSELL formula, as buildup or setup issues can impact performance on multiple surfaces. Please reach out to BISSELL support at support.bissell.com or 1‑800‑237‑7691 so we can help troubleshoot or review warranty options.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 June, 2026Verified purchase
Very Weak Steam Cleaner
I purchased this steam vacuum because I have an 8 month old who has began eating solids and is making a huge mess of my floors several times a day. I chose this one because it claims to be able to pick up liquids, solids and mashed up foods. As you can see it isn’t a cheap purchase. I am really disappointed in this vaccuum. It could not remove dried sweet potato, raspberries or banana. There is an option to clean small areas of large areas. I originally did small to try it out. It used up the product in probably 5 minutes. It felt very brief. Once the product is used up the machine basically starts leaving puddles of water and dirty soap around. So then I stopped and refilled it to a large area. When the product was used maybe half way it began leaving large puddles again. It cannot clean up dried children’s paint. It cleans up some minor messes but I would not rate this as cleaning up any better than a wet paper towel. You also have to hold the trigger the entire time when in steam mode. After 10 minutes my hand is sore. I’m returning and real bummed about it!
1 reply from Bissell Team team - 18 days ago
We’re sorry to hear about your experience and understand how frustrating tough, dried messes can be—especially with little ones at home. For best results on dried food or paint, we recommend pre‑treating or letting the steam sit briefly before passing over it, and ensuring the clean tank has enough formula as low formula can cause excess puddling. If you’d like help getting the best performance from your machine, please reach out to us at support.bissell.com or 1-800-237-7691—we’re here to help.
5 out of 5 stars
16 June, 2026
originally posted on BISSELL Homecare
CrossWave® HydroSteam® Plus Multi-Surface W/D Vac
We recently installed new tile in our bathroom that has a finely textured surface that's impossible to push or pull a mop over--it was like trying to mop velcro. I purchased this machine in hopes that it would work when nothing else would. I'm happy to report that it works like a dream, glides effortlessly across this tile and doesn't leave it overly wet. I used it on the steam setting with the Bissell Febreze Original Gain formula, and the tile is now clean and the bathroom smells fresh but not perfume-y. Be prepared--using this thing is addictive. I have also used it on my wood floors to remove a years-old coffee stain. Highly recommend!
1 out of 5 stars
19 May, 2026
Do bor yae in bamboo floor
I was told I could use this item. I’ll be able the floors after using for a few months I realize it is completely ruined and before so I was misinformed and I definitely do not recommend
1 reply from Bissell Team team - 2 months ago
Hi Chris — we’re sorry to hear about your experience with your floors. This machine is designed for use on sealed hard floors, and we understand how frustrating this situation must be if the flooring was damaged. Not all hard wood floors are sealed and safe for wet cleaning. We’d like to look into this further and help however we can, so please contact us at support.bissell.com for assistance.
5 out of 5 stars
4 May, 2026
originally posted on BISSELL Homecare
Excellent
Excellent quality, does an excellent job of cleaning.
1 out of 5 stars
26 April, 2026
originally posted on BISSELL Homecare
Maybe if it worked.
Terrible terrible design. This was bought in December and it’s already giving problems. The machine will not let out liquid and it’s not like it’s a simple design to flush out the pump if there is a problem as to why it’s not pumping out liquid. The steam isn’t working and the thing doesn’t seem to be easy to find what can be the possible issue. It’s been less than 6 months and it’s already not working.
1 reply from BISSELL Consumer Care team - 2 months ago
Hi Thomas, we’re sorry to hear this has been such a frustrating experience, especially with issues starting so soon. Problems with liquid flow or steam aren’t expected, and we understand how disappointing that is. Our BISSELL support team can help troubleshoot or review service options at support.bissell.com. Thank you for sharing your feedback.
5 out of 5 stars
23 April, 2026
(no review title)
This is my 5th time I am trying to rewrite this review for you good people. Only cause I’m trying to keep it short and have you read it. So here it goes. I checked on diff brands for a week. I found out that cordless are nice but you have to wait 5hrs or 3hrs before charge. And then you only have 25mins to clean or maybe 40 depends on brands. Dyson I’m aware is the best. At least for vacuum Idk about the G1. I couldn’t afford it. I tried the shark steam pick up. That was bad. And then I got the Bissell. I’m very happy. It clean well. It smells good. It dryes well. And I don’t have to wait 5 hours to charge. By the way I have 1064 square feet living area. The only downside of Bissell is that I wish the water and detergent tank was bigger. That way I don’t have to refill. But then again my space is large. Believe me you won’t be disappointed. And yes please clean it after you finish your floors. It’s very easy. All you do is run it thru water. And give it a wipe. Thank you for reading and I hope you get the one you think is best for you. Everyone deserves to be happy with their merchandise. I know I am.
5 out of 5 stars
20 April, 2026
originally posted on BISSELL Homecare
Best invention ever!
I got this for my brother who has a German Shepard and two sons. I love it so much I’m going to buy one for me and one for my mom.
5 out of 5 stars
18 April, 2026
originally posted on BISSELL Homecare
Worth the money
Just received my crosswave hydrosteam machine last week. I tried the steam feature on my ceramic floors and was impressed with the cleaning it did. I also tried it on one of my hardwood floors as I was a bit skeptical of how the steam clean would actually clean the hardwood. Wow I didn’t realize how dull my floors have been, as they always had a shine before. The suction was great as it didn’t leave the floor wet.
4 out of 5 stars
17 April, 2026Verified purchase
(no review title)
So far so good.. will come back and update after a few weeks
1 out of 5 stars
9 April, 2026
originally posted on BISSELL Homecare
I would never buy this again
AWFUL. The experience I have had with this CrossWave is upsetting. Bissel replaced it when I told them it leans over and doesn't clean well. They sent me a replacement and it has the same problem. WASTE of my time and money. Sure, it sort of cleans. But it leans over when stored and tips over easily. Additionally, it does not steam clean near walls or cabinets along the edges. UGH. They really should replace this with the newer model.
1 reply from BISSELL Consumer Care team - 3 months ago
Hi Deanna, we’re sorry for the frustration you’ve experienced, especially after receiving a replacement. We understand how disappointing it is when a BISSELL machine doesn’t store steadily or clean edges as expected. Please reach out to our team at support.bissell.com so we can review your options and help make this right.
2 out of 5 stars
Thumbs down graphic, would not recommend
31 March, 2026Verified purchase
(no review title)
I loved this thing when I first got it, it made mopping so much easier. I’ve had it for a year now and have had to send it off to bisel to be repaired twice. Once for the brush not rolling and once for no suction. I’m looking into another vacuum.
1 reply from Bissell Team team - 3 months ago
Hi Pamela, we’re really sorry to hear this—especially after you initially loved how the CrossWave HydroSteam Plus made cleaning easier. Needing multiple repairs is understandably disappointing, and that’s not the experience we want for you. Our BISSELL support team would be glad to review your repair history and help explore next steps or alternatives at support.bissell.com. Thank you for sharing your feedback—it helps us continue to improve.
5 out of 5 stars
Thumbs up graphic, would recommend
21 March, 2026Verified purchase
Very impressed after 1 month in!
I have 3 large white fluffy dogs and 2 messy toddler boys. Our home is all hardwood and some tile, over 2000 sq ft. I have struggled for years to keep my floors clean and often tell my kids to get up off the floor when playing due to this struggle. My floors have never been cleaner since getting this tool. I was amazed by all the grime it pulled up from the floors in the first use. Maintaining clean floors has been a breeze. I have grabbed the machine out for quick spills or muddy days with the dogs and done weekly deep cleans throughout the home. The light is a great feature. The vacuum is very powerful, it will pull a hair ball out from under a table I didn't even realize is there. The steam never makes the floors warm so I am not too concerned about damaging the hardwood. The self cleaning tool is neat as well! The only con for me is the tank size being a bit small. I would probably have to empty/refill 4x+ to do my whole home in one go. Also I wish the cord was a bit longer and maybe retractable. Overall 5 stars for now after 1 month!
3 out of 5 stars
19 March, 2026
originally posted on BISSELL Homecare
would not buy again
the suction was great light steam did not leave it too wet but I found it heavy to move around much prefer the Cross wave omni force I have both the Omni force gets five stars the other problem I had was that it did not clean it self out as well as the Omni Force had to wash the roller by hand to get it clean and than wipe everything out really held on to the cat hair inside the machine I would not buy again
1 reply from BISSELL Consumer Care team - 4 months ago
Hi Leo — thanks for sharing your experience, and we’re sorry to hear the CrossWave® HydroSteam® Plus didn’t meet your expectations. We understand how the machine’s weight and extra cleanup, especially with pet hair, could be frustrating, and we appreciate you noting the differences compared to your CrossWave OmniForce™. Your feedback is valuable and helps us continue improving our machines, and our team would be glad to help troubleshoot or review care tips with you at support.bissell.com.
5 out of 5 stars
11 March, 2026
originally posted on BISSELL Homecare
I’m the Problem
My fiancé has been talking about the CrossWave for years. I mostly ignored him, because obviously I know everything. But after too many days with five dogs, a 7-year-old, and a yard that apparently produces unlimited dirt, I finally broke down and ordered one. The box arrived and I opened it immediately, set everything up, filled the tank, and started cleaning. Within seconds I had brown water pooling everywhere. The machine looked like it was just spreading muddy swamp water across my floor. Instead of using my brain to troubleshoot like a rational adult, I spent half the tank of water mentally drafting the most brutal review ever written. I was furious that I had just spent this much money on a machine that seemed designed to spread dirt around as efficiently as possible. Finally, I went back to the instructions. It said the brush might be too wet or there could be a clog. A clog seemed unlikely considering I had owned the machine for about seven minutes, but I pulled the roller out anyway. And there it was — a soaking wet piece of cardboard from the packaging jammed in the brush. I removed it, put everything back together, and tried again. And suddenly the thing worked perfectly. The suction was back and stronger than ever. The steam came pouring out. My floors looked amazing — which is impressive considering my five dogs seem personally committed to keeping the floors muddy. So the CrossWave HydroSteam works great st. No streaking, no leftover water, and not a single muddy paw print. My only criticism is the debris separator. I think the design could be improved. There’s nowhere to set the filter/lid while you’re pulling the separator out, dumping debris in the trash, and then running to the toilet to dump the dirty water. It turns into a slightly chaotic balancing act. I strongly recommend removing the packaging from the machine before using it. (Apparently that step is important.) If your house deals with the same level of chaos that mine does — kids, dogs, mud everywhere — this machine is absolutely worth it. And if it seems like it’s spreading brown water everywhere… check the roller first. Trust me. Unfortunately, my fiancé was right. Please don’t tell him I said that.
3 out of 5 stars
Thumbs up graphic, would recommend
8 March, 2026Verified purchase
Multi-step clean up
Nice product moves smoothly. Steam works well. Vacuum is ok not the best. Returning because the clean up post each use requires more time and effort than I will want to spend with my weekly mopping needs.
1 reply from Bissell Team team - 4 months ago
Hi Marjorie, we’re glad to hear the machine performed well, but we’re sorry the cleanup felt too time‑consuming. We know that can be frustrating, and we appreciate you giving it a try. If you ever need help finding a BISSELL machine with simpler upkeep, our team is happy to help at support.bissell.com.
5 out of 5 stars
25 February, 2026
originally posted on BISSELL Homecare
Awesome
Love it though it takes longer than I’d hoped to get that real deep clean on my tiles and grout
1 out of 5 stars
18 January, 2026
originally posted on BISSELL Homecare
I wouldn't get this model.
I have had this machine over a year now and it doesn't work at all. Some times it leaks all over the floor from the clean water tank. Other times it works like a charm.
1 reply from BISSELL Consumer Care team - 6 months ago
Thank you for sharing your feedback. We’re sorry to hear about the leaking and inconsistent performance with your CrossWave® HydroSteam® Plus. Leaks can often be caused by an unseated clean water tank or worn seals, and we’d like to help troubleshoot this for you. Please reach out to us at support.bissell.com so we can assist and get your machine working properly.
5 out of 5 stars
29 December, 2025
originally posted on BISSELL Homecare
I would definitely repurchase and recommend this
I absolutely love this crosswave vacuum cleaner! It’s my second style, and I’m particularly fond of this one. It consistently performs well, and I use it daily for light cleaning and occasionally for more extensive pet messes. While I’d prefer a cordless option (provided it doesn’t have the same issues as my previous cordless crosswave cleaners), a longer cord would also be helpful. I bought this model because of its steam feature, which I find highly effective. With the steam option enabled, I can effortlessly lift objects from any hard surface in two passes about 95% of the time.