BISSELL CrossWave OmniFind Wet Dry Vacuum 3967 12" Cleaning Path Gray: Cordless, Pet Hair Pick Up, Lithium Ion Battery, 25 Min Run Time
$179.99 reg $229.99
Sale save $50.00 (22% off)
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The Crosswave Omnifind is a versatile cleaning tool that excels in homes with pets, effectively vacuuming and mopping simultaneously. Its cordless design and built-in headlights enhance usability, allowing guests to easily spot hidden dirt and debris. The tangle-free brush roll simplifies maintenance, making it a favorite among busy households. While it performs well overall, some guests noted the need for more control over water usage and a stronger scrubbing action for tougher stains.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.3 out of 5 stars with 115 reviews
31% would recommend
29 recommendations
1 out of 5 stars
16 February, 2026
Do not recommend in the slightest
This worked so well the first several passes and then it started leaving spots on the areas I just mopped. I can see the liquid being sucked up in a tube, but it is not going all the way up into the container. Instead, the cleaning agent and water mixture is just going back out onto the floor. When I put the vacuum onto the base to spin clean it, It does the exact same thing and water begins overflowing out of the base and all over the floor. Reco
1 out of 5 stars
12 January, 2026Verified purchase
(no review title)
It’s wild to me this is specifically calls out “pet hair” and it does not do well with it. I’ve used this twice and I hate it. I’m sad I wasted money on it. It barely vacuums and then the mop part leaves streaks from the wheels.
1 reply from Bissell Team team - 1 month ago
Hi April, thank you for sharing your experience. We’re sorry to hear the CrossWave OmniFind didn’t meet your expectations for pet hair pickup and streak-free cleaning. Sometimes adjusting the cleaning mode or checking the brush roll can help, but we’d love to troubleshoot and make this right. Please reach out at support.bissell.com—we’re here to help.
1 out of 5 stars
8 January, 2026
(no review title)
The worst Bissell Crosswave on the market!! I've been buying Bissell for many years and I buy a new hard floor crosswave every year for last 15 years. This Bissell is 100% the WORST Bissell I've ever purchased!!! Don't waist your money!! Buy another Bissell but not this one!! Doesn't clean anything at allllll!!!!! This product is a joke!!! $300.00 dollars waisted!!
1 reply from Bissell Team team - 1 month ago
Hi Devon, thank you for sharing your feedback and for being such a loyal BISSELL customer over the years. We’re sorry to hear this CrossWave didn’t meet your expectations—this isn’t the experience we want for you. Often, performance issues can be resolved by checking the brush roll and filter for clogs or ensuring the tanks are properly installed. Please reach out to us at support.bissell.com so we can troubleshoot and make this right for you.
1 out of 5 stars
Thumbs down graphic, would not recommend
2 January, 2026Verified purchase
Awful
If you have an immaculate home with no dust or hair on the floors, and you fashion some sort of pipe cleaner for this machine and stick it in the always clogged neck after each and every single time you use your Crosswave, you might--might!--have floors ready to be mopped using a real mop and carpets cleaned using a real carpet cleaner. In other words, what a source of endless frustration and $200 piece of junk.
1 reply from Bissell Team team - 1 month ago
We’re sorry your CrossWave OmniFind hasn’t met expectations. Frequent clogs can often be reduced by rinsing the brush and neck after each use and clearing debris before cleaning. Please reach out at support.bissell.com for tips to make cleaning easier. Thank you for sharing your feedback!
1 out of 5 stars
Thumbs down graphic, would not recommend
26 December, 2025Verified purchase
Meh
Awful, doesn’t pick up dust/ hair, only west debris and floor. Very poor suction & roller is easily tangled
1 reply from Bissell Team team - 2 months ago
Hi Marie, thank you for sharing your feedback. We’re sorry the CrossWave OmniFind didn’t meet your expectations—poor suction and roller tangling can sometimes be improved by cleaning the filter and brush roll regularly. If that doesn’t help, please reach out to us at support.bissell.com so we can assist further.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 December, 2025Verified purchase
does not pick up dirt and debris!
Does not pick up debris off floor. even minor debris! very disappointed
1 reply from Bissell Team team - 2 months ago
Hi Michele, thank you for sharing your feedback. We’re sorry the CrossWave OmniFind didn’t meet your expectations—poor pickup can sometimes be improved by cleaning the filter and brush roll and ensuring the mode is set correctly. If that doesn’t help, please reach out to us at support.bissell.com so we can assist further.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 December, 2025Verified purchase
Do not but
Stopped working after first use. Can’t even create a ticket for help. It says the model number is not valid
1 reply from Bissell Team team - 2 months ago
Hi Allie, we’re sorry to hear your CrossWave OmniFind stopped working after the first use. That’s definitely not what we want for our customers. Please reach out to us at support.bissell.com—if the model number isn’t recognized, try entering it without spaces or dashes. We’ll be happy to help get this resolved quickly.
1 out of 5 stars
14 December, 2025
originally posted on BISSELL Homecare
DONT BUY!!!
HORRIBLE PRODUCT. I BOUGHT THIS LESS THAN A YEAR AGO AND ITS ALREADY BROKEN. IT JUST LEAVES DISGUSTING WATER ALL OVER THE GROUND. DO NOT BUY
1 reply from BISSELL Consumer Care team - 2 months ago
Thank you for the feedback Tristin, this is not what we are going for! Sounds like it may be a suction issue. Please reach out to us at support.bissell.com so we can help!
5 out of 5 stars
Thumbs up graphic, would recommend
11 December, 2025Verified purchase
(no review title)
best vac mop ever. saves time and cleans well.
1 out of 5 stars
9 December, 2025
originally posted on BISSELL Homecare
Do not buy this terrible machine
worse bissell product ever ill give you mine dont waste your money
1 reply from BISSELL Consumer Care team - 2 months ago
This is certainly not the experience we want! Please contact us at support.bissell.com so we can help!
1 out of 5 stars
Thumbs down graphic, would not recommend
8 December, 2025Verified purchase
Dont buy it, get the cordered green one
I had the green and white cross wave and it worked great. This one is awful. It spreads dirty water everywhere even right at first. I tried 4 times thinking it was me or a clog somewhere - no clogs, and everything was clean. Function was working and it was going into the tank but still streaking on the floor. Also it’s too thick to fit under cabinets - the green one fit. Just get the green one
1 reply from Bissell Team team - 2 months ago
Sorry to hear you're having a poor experience. Sounds like some form of a suction issue! We can help get this resolved at support.bissell.com.
2 out of 5 stars
Thumbs down graphic, would not recommend
7 December, 2025
Disappointed!
Bissell must pay people for good reviews because I bought this a couple months ago and it was rated well. Now it’s down to 3.5 stars. This thing is a huge piece of junk. It barely sucks anything up, and when it does it spits it back out. The tank runs out quickly and leaves floors super wet. Save your money cause I wish I did.
1 out of 5 stars
Thumbs down graphic, would not recommend
12 November, 2025Verified purchase
Dont buy
This does not work and I’m unable to return it. Save your money!
1 reply from Bissell Team team - 3 months ago
Hi Erika, I’m really sorry to hear your CrossWave OmniFind isn’t working and that you’re having trouble with the return. That’s incredibly frustrating, and we want to help. Please reach out to our Consumer Care team at support.bissell.com—they can walk you through troubleshooting steps or help explore other options.
5 out of 5 stars
31 October, 2025
originally posted on BISSELL Homecare
Loved It!
Easy to use. Cleans great! Lightweight and I had plenty of time to do my floors.
5 out of 5 stars
Thumbs up graphic, would recommend
12 October, 2025
Great set up and ease of use!
Very easy to set up and use!
1 out of 5 stars
Thumbs down graphic, would not recommend
7 October, 2025Verified purchase
Return nightmare
Returning this item was such a nightmare. Would not recommend purchasing this item from Target.
2 out of 5 stars
Thumbs down graphic, would not recommend
6 October, 2025Verified purchase
Dissapointed
Good for quick everyday messes but definitely not deep cleaning. Doesn't get well in the corners or edges. It is lightweight and easy to use. Runs out of water very quickly due to not being able to control liquid dispersion. Leaves floors somewhat wet and dirty water tank has to be constantly emptied.
1 reply from Bissell Team team - 5 months ago
Hi Ana - It sounds like the water may be dispensing too quickly, which can leave floors wetter than intended. Try adjusting your cleaning pace and checking the tank seals to help improve performance. If you’d like help troubleshooting or exploring other options, reach out to us at support.bissell.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 October, 2025Verified purchase
Make more mess than cleaning
Horrible. Don’t waste your money
1 reply from Bissell Team team - 5 months ago
Hi Mielena, we're sorry to hear about your experience. Please reach out to support.bissell.com and we'd be happy to assist you directly.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 October, 2025
Dont buy!
Suction is terrible. Definitely not worth the money. Would not recommend
1 reply from Bissell Team team - 5 months ago
Thanks for sharing your experience, Stanley — we’re really sorry to hear of your experience. Please reach out to us at support.bissell.com or call 1-800-237-7691, if we can assist you in any way.
1 out of 5 stars
1 October, 2025
originally posted on BISSELL Homecare
Not worth the price!
I use this vacuum on both carpet and hardwood floors. It doesn't pick up all the dirt off the carpet even with multiple passes. It doesn't get close to the edge of the wall from the front or the side so at least 1 inch is left dirty and dry. It will leave dirt/dust clumps as you are mopping. It is nice that you can vacuum and mop at the same time but often leaves dirty streaks on the floor. I wanted to replace another vacuum but now I have to use both so it hasn't made cleaning any easier! I wish I could return it.
1 reply from BISSELL Consumer Care team - 5 months ago
We appreciate your feedback! Please reach out to our Consumer Care team at https://support.bissell.com so we can assist you directly.