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Graco Simple Sway Baby Swing
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Highlights
- Small frame design fits easily anywhere in your home; gentle, side-to-side swaying motion soothes and comforts baby
- 2-speed vibration for baby's relaxation; plug-in option allows you to save money on batteries
- Deep, plush seat keeps baby cozy and comfortable; 5-point harness keeps your child secure
- 6 swing speeds for baby's different moods
- 15 songs and sounds to soothe and amuse baby; engaging mobile with 3 soft toys provides visual stimulation
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Q: Can babies nap in this? Or is it meant for awake time only?
A: Thanks for your interest in our products! The Simple Sway Swing is not for sleep. However, we do realized that baby can fall asleep while in swing. It is not for overnight sleep. Graco Team
submitted byGraco Consumer Care - 3 days agoBrand expert
Q: Hello! We had an power outtage and now it won't turn on. Do you have any guidance on how to troubleshoot this?
A: Thank you for your interest in our products! We're so sorry to hear you're having trouble with your Simple Sway Swing and we completely understand how frustrating that can be. For your convenience, we’ve included some troubleshooting tips to help resolve the issue. If the problem continues, please feel free to contact us directly at 1-800-345-4109, Monday–Friday, 9 AM to 5 PM EST. We’re here to help and want to make sure everything works smoothly for you! Troubleshooting Tips: SWING WON’T OPERATE: 1. No batteries in swing. 2. Batteries dead. 3. Speed setting too low. 4. Batteries in backwards — check “+” and “-”. 5. Corrosion on battery terminals. Rotate batteries in place against terminals, or clean with sandpaper or steel wool if corrosion is severe. 6. Baby grabbing swing legs. (Discontinue use.) 7. Push swing to start. SEAT DOESN’T SWING VERY HIGH: 1. Control setting too low. 2. Blanket hanging down, causing increased wind resistance. 3. Batteries too weak. 4. Baby too heavy or too active. (Discontinue use.) 5. Soft carpet (swings higher on hard floor.
submitted byGraco Consumer Care - 22 days agoBrand expert
Q: How is the assembly process?
A: Thanks for your interest in our prorudcts! The assembly is a straightforward process, but is it important to follow each step carefully to ensure safety and proper function. -Graco Team
submitted byGraco Consumer Care - 1 month agoBrand expert
Q: Can use it in India will it work or not
A: Thanks for reaching out! The Simple sway swing is designed to meet international safety standards. However, we recommend checking the product’s voltage compatibility and ensuring it meets local regulatory requirements.- Graco Team
submitted byGraco Consumer Care - 1 month agoBrand expert
Q: What is babies weight capacity for this swing?
A: Thanks for your interest in our products ! The maximum weight for the Simple Sway Swing is 30 lbs. -Graco Team
submitted byGraco Consumer Care - 2 months agoBrand expert
Q: Hello. The swing goes too fast on the lowest setting and I can't figure out a way for it to go any slower. I've tried everything! Any suggestions? Thank you
A: Hello, thank you for your feedback on our Simple Sway Swingand we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us Thank you! Graco Team
submitted byGraco Consumer Care - 2 months agoBrand expert
Q: Does this model swing both back and forth and side to side?
A: Thanks for your interest in our products! The Simple Sway Swing has a side to side swaying and 6 different speeds. Graco Team
submitted byGraco Consumer Care - 3 months agoBrand expert
Q: Having an issue getting the bars to go into the motor housing and I’m scared to strip it. Tried to call the number in the box but it didn’t go through.
A: Hello, thank you for your feedback on our Simple Sway Swing,and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us Thank you! Graco Team
submitted byGraco Consumer Care - 7 months agoBrand expert
Q: Can you operate this swing on batteries alone?
A: Thank you for your interest in the Simple Sway Swing! This swing does have the option to use batteries only for power. We hope this information helps! - The Graco Team
submitted byGraco Consumer Care - 7 months agoBrand expert
Q: We bought your soothing center, and the seat makes a creaking noise when swaying. Is this normal, or should it be silent ?
A: Thanks for reaching out about your Simple Sway Swing! Some creaking noise can be expected for the swing, especially if the swing is on a hard surface like tile or hardwood. Feel free to reach out to our Consumer Care Team at 800-345-4109, M-F 9am-5pm EST for further assistance. We look forward to hearing from you! - The Graco Team
submitted byGraco Consumer Care - 8 months agoBrand expert