About this item
Highlights
- Soothing Features: Smart bassinet starts soothing in seconds with synced sounds and motion
- Automatically Responds to Cries: Hears your baby's cries and responds in seconds with soothing combinations of white noise, songs, and gentle rocking motions
- Like an Extra Set of Hands for Parents: Encourages sleep with gentle rocking and soothing sounds for all naps and nights
- Cool Comfort: Mesh sides allow airflow for baby's comfort and provide visibility
- Smart Tech: Soothing technology can help calm your crying baby
- Sleek Styling: Woodgrain finish to beautifully fit your home's aesthetic
Description
Shipping details
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Q: Does the bed take batteries or does it have a charger to it.
A: It plugs into the wall
submitted byJesse - 3 months agoA: Thanks for your interest in our products! The SmartSense Soothingh Bassinet comes with an A/C Adapter. We hope rthis helps! Graco team
submitted byGraco Consumer Care - 4 months agoBrand expert
Q: Can the smart/cry detection feature be turned off so that it only swings or vibrates when the button is pushed?
A: Thanks for your interest in our products! Cry detection can be turned off. Graco Team
submitted byGraco Consumer Care - 1 month agoBrand expert
Q: My baby is 4 months old and is starting to roll from back to side/belly, why is it not recommended for her to sleep in her bassinet once she starts rolling?
A: Thanks for reaching out! The manual calls out STOP using this product when the infant begins to push up on hands and knees, weighs over 20 lb (9 kg) (approximately 5 months of age), or child’s head and feet simultaneously touch head and foot ends of bassinet mesh sides, whichever comes first. We hope this helps! Graco Team
submitted byGraco Consumer Care - 3 months agoBrand expert
Q: Is the loud creaking sounds with rocking a common issue? I’ve seen so many parents say they love it but over time it screeches
A: Thanks for you interest in our products! It is normal to have some sound with rocking. However, satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us Thank you! Graco Team
submitted byGraco Consumer Care - 3 months agoBrand expert
Q: I got the bassinet on April 9 and the day it stopped working? What should I do ? Can you help me with fixing this issue?
A: Thanks for reaching out, and we're sorry to hear you're having issues! We recommend checking all the wires to ensure they are all connected properly. You can also unplug from the outlet for 10 seconds and plug it back in. If you are still having issues, we would be happy to see how we can help! Please reach out to our Consumer Care Team at 800-345-4109, M-F 9am-5pm EST. Thanks! -The Graco Team
submitted byGraco Consumer Care - 4 months agoBrand expert
Q: What can I do if I am missing hardware bag and instructions from packaging?
A: Thanks for reaching out and we're sorry to hear you're missing a few things! Feel free to reach out to our Consumer Care Team at 800-345-4109, M-F 9am-5pm EST, so we can assist you further! -The Graco Team
submitted byGraco Consumer Care - 4 months agoBrand expert
Q: Does the motion stop once baby stops crying or how long does it stay on for?
A: Thanks for your interest in our products! If no additional cry is detected for 15 minutes, motion/vibration/music/sounds will gradually decrease to off over a 5 minute period, but detection will remain on and in listening mode (baby face illuminated).
submitted byGraco Consumer Care - 5 months agoBrand expert
Q: What size mattress is in it
A: Thanks for reaching out! The size of the mattress is not specified. The size of the bassinet is Product Width: 31.5" Product Height: 36", and Product Depth: 22.75". We hope this helps! Graco team
submitted byGraco Consumer Care - 5 months agoBrand expert
Q: Does this break down at all for storing?
A: Thank you for your inquiry on the SmartSense Soothing Bassinet! This product does not have the option to be broken down once it is assembled. I hope this information helps! - The Graco Team
submitted byGraco Consumer Care - 7 months agoBrand expert
Q: Is the mattress breathable?
A: Thank you for your interest in our products! The SmartSense Soothing Bassinet has breathable mesh sides. The mattress is made up of blends that not only keep baby safe but comfy as well! For additional questions or concerns, please contact our Consumer Care Team at 1-800-345-4109, Monday-Friday 9AM to 5PM EST. Thanks!
submitted byGraco Consumer Care - 1 year agoBrand expert