A: Hello, Kevin! Thank you for reaching out! We apologize for the inconvenience. I would advise you to completely drain the earbuds, disconnect them from all devices, reset them, and recharge them. If these steps do not work, please reach out to us at customersupport@gemsfindyours.com for further assistance!
A: Hi, Mirela! Regarding your question about the heyday? Active Noise Canceling True Wireless Bluetooth Earbuds: Please give us a call at the number below and we can help troubleshoot this issue with you! If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hello, Leidy! Thank you for reaching out! I apologize for the issue you're experiencing. For further assistance, please reach out to us at customersupport@gemsfindyours.com. I look forward to hearing from you!
A: Hello, Mia! Thank you for reaching out! I'm sorry to hear that you lost your manual. To turn the ANC feature on, simply press the ANC button once from off. ANC mode is indicated by two ascending tones. Also, please reach out to us at customersupport@gemsfindyours.com for a copy of the manual!
A: Hi, Tal! Regarding your question about the heyday? Active Noise Canceling True Wireless Bluetooth Earbuds: Please give us a call at the number below and we can help troubleshoot this issue. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hello, Kelsie! Great question! These Wireless Active Noise Cancelling Earbuds do not have this kind of feature. I apologize for any inconvenience!
A: Hi, Kai animation! Regarding your question about the heyday? Wireless Active Noise Canceling Earbuds: That should not be accruing. It does provide a chime sound effect to confirm they have paired. If that is not the case I would suggest exchanging them. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
A: Hello! Thanks for reaching out! Yes, these are compatible with iPhones. I hope this helps!
A: Hello, Sam! Hello! Thanks for reaching out. We're sorry to hear that you're experiencing some difficulties with your earbuds. Please reach out to us at customersupport@gemsfindyours.com for further assistance. Thank you and we look forward to hearing from you!
A: Hello! Thanks for reaching out. We're sorry to hear that you lost your case. Unfortunately due to our warranty, we cannot send out a replacement. Again, I apologize for any inconvenience.