iTouch Air 5 Smartwatch Nylon Sport Strap - Black

A: Hi, Ellie! Thank you for your question. The iTouch Air 5 watch does not support replying to text messages directly from the watch. You can receive notifications for texts and other apps when paired with your phone, but responses need to be sent from your phone. If you have other questions or need assistance, please feel free to email us at reviews@itouchwearables.com.

A: Hi, thanks for reaching out about iTouch Air 5 Smartwatch Strap. No, you cannot reply to text messages directly from the iTouch Air 5 smartwatch. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, Danielle! Thank you for reaching out. The iTOUCH Air 5 smartwatch can perform basic functions like tracking steps, heart rate, and sleep without a phone. However, to unlock its full features—such as notifications, music control, and Bluetooth calling—you’ll need to pair it with a smartphone using the iTouch Wearables app (available for iOS and Android). Pairing ensures your data syncs properly and allows you to customize settings for the best. You may check this online link to learn more about this watch: https://tinyurl.com/up3jhn7w. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.

A: Hi, thanks for reaching out about iTouch Air 5 Smartwatch Strap The iTouch Air 5 (and its strap/watch body) absolutely requires an initial connection to a smartphone, but it can perform some basic tasks (such as step tracking, heart rate, and alarms/timers) solo after it is set up. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, Kim! Thank you for reaching out. Our iTOUCH smartwatch's bands are certainly replaceable. To make sure that you purchase the right band, please look for a band that has a 22 mm pin width. You may also visit this link, https://tinyurl.com/95uuajj5, for the step-by-step instructions on how to replace the band. For any other inquiries, please feel free to reach out to us via email at reviews@itouchwearables.com.

A: Hi, thanks for reaching out about iTouch Air 5 Smartwatch Solid Silicone Strap - Silver/Lavender The iTouch Air 5 Smartwatch uses a standard quick-release spring pin mechanism to attach the bands. This makes replacing the strap very easy and does not require any tools. To Remove the Current Band: -Turn the Watch Over: Place the watch face-down on a soft, clean surface (like a cloth or towel) to protect the screen. -Locate the Pin Lever: Look at the back of where the strap meets the watch casing. You will see a small, metal lever or knob on the spring pin that secures the band. -Retract the Pin: Use your finger or a fingernail to push the lever inwards (retracting the pin into the band). -Detach: While holding the lever, gently pull the band away from the watch case. The pin will slide out of the hole on the case. Repeat these steps for the other half of the strap. To Install A New Band: -Insert One Side: On the new band, line up the non-lever side of the spring pin with the corresponding hole on one side of the watch casing. -Retract the Pin: Push the lever inwards to retract the pin again. -Position the Band: Gently position the band against the watch case until the retractable end of the pin is lined up with the remaining hole on the case. -Snap into Place: Release the lever so that the spring pin snaps securely into the hole. Give the band a gentle tug to ensure it is fully locked in place before wearing. Repeat this process for the second band piece. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there! Thank you for reaching out. I'd like to clarify that our watches are designed to provide a seamless experience by allowing users to receive text notifications directly on the watch. However, it's important to note that the watches do not have the capability to reply or send text messages directly from the watch itself. Email us at reviews@itouchwearables.com for further assistance.

A: Hi, thank you for reaching out about iTouch Air 5 Smartwatch Solid Silicone Strap - Black. Yes, with an Android phone, you can use the iTouch Air 5 Smartwatch to send quick replies to text messages; however, this feature is not available for iPhone users. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Savren! Thank you for reaching out. The iTOUCH Air 5 can sync iPhone calls and messages. View recent calls and access the dial pad directly from your watch. Requires Bluetooth connection and pairing through the iTOUCH Wearables App. You can answer or reject calls on the watch when connected to your phone. You may check this online link to learn more about this watch: https://tinyurl.com/up3jhn7w. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.

A: Hi, thank you for reaching out about iTouch Air 5 Smartwatch Solid Silicone Strap - Silver/Ivory. Yes, the iTouch Air 5 Smartwatch Solid Silicone Strap - Silver/Ivory syncs with iPhones to display message notifications and to make and receive calls directly from the watch. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Lady, thank you for reaching out! Your data from the old watch will remain in the app as long as it was synced before connecting your new watch. The information is stored in your app account, not on the physical watch itself. If you have any other questions or need further assistance, please don’t hesitate to email us at reviews@itouchwearables.com. We’re always happy to help!

A: Hi, thank you for reaching out about iTouch Air 5 Smartwatch PU Leather Band - Gold/Black. Yes, you can transfer your iTOUCH watch data to a new device by ensuring the data is synced to the iTOUCH Wearables app and then pairing the new watch with that same app. The data is stored in your app account, not on the physical watch itself. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Deborah! Thank you for reaching out. Our smartwatches do not come equipped with a standalone GPS feature. The iTOUCH wearables app connects to your smartphone's GPS for weather services. Email us at reviews@itouchwearables.com for further assistance.

A: Hi, thanks for reaching out about iTouch Air 5 Smartwatch Solid Silicone Strap - Silver/Ivory Yes, this smartwatch has a feature that can help you find your Bluetooth connected iPhone, provided the phone is powered on, within Bluetooth range of the smartwatch (usually about 30 feet or 10 meters), and the App is running on the phone. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there! Thank you for reaching out. Adjust the brightness of your watch: go to quick settings, select the brightness icon, and slide up/down to adjust. Make sure that the flashlight is off, go to quick settings, navigate to the flashlight icon, and turn it off. This feature lights up the screen brightly in white, allowing your watch to act as a flashlight in low-light environments. Also, the screen automatically lights up when you raise your wrist to check the time. It can be enabled/disabled in Settings > Wrist Raise. It helps reduce unnecessary screen wake-ups and saves battery when turned off. Refer to this online manual to learn more about this watch: https://tinyurl.com/up3jhn7w. Email us at reviews@itouchwearables.com if you need further assistance.

A: Hi, thanks for reaching out about iTouch Air 5 Smartwatch Solid Silicone Strap - Rosegold/Black You can disable the screen light on your iTouch Air 5 Smartwatch in a couple of ways, primarily by adjusting the brightness or using specific power-saving modes. Adjust Brightness While you cannot turn the screen light completely off while the watch is active, you can dim it to the lowest level: From the watch face: Swipe down from the top of the screen to open the Control Center (Quick Settings menu). Tap the Brightness icon (usually a sun icon). Tap again to begin adjusting the brightness, then slide your finger across the screen to set it to the lowest level. Tap the back button or exit the menu to save your changes. Disable "Wrist Raise" To prevent the screen from lighting up automatically when you lift your wrist, disable the "Wrist Raise" feature: Navigate to the Settings menu on your watch or within the iTOUCH Wearables app on your phone. Find and select the Wrist Raise or Activate Display After Wrist Rotation option. Toggle this feature off. This will reduce unnecessary screen light activations and save battery life. Use Sleep Mode or Power Saving Mode The iTouch Air 5 has modes designed to reduce screen usage and conserve battery: Sleep Mode: This mode dims the display and silences alerts. You can access it from the Control Center (swipe down from the main watch face). Power Saving Mode: This extends battery life by limiting functions, which will also affect screen usage. This is also accessible from the Control Center. Power Off the Watch If you need the screen to be entirely off for an extended period (e.g., overnight or not in use), you can power the watch off: Navigate to the Settings menu on the smartwatch. Find the Power Off icon (often a power symbol). Tap the icon, and confirm the selection when prompted. To turn it back on, tap and hold the screen or the power/home button for a few seconds. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11Tpm CST.

A: Hi Aebe! Thank you for reaching out. The iTOUCH Air 5 can be used as a standalone watch. Many of its core features—such as the alarm, sleep tracking, step counting, and setting the time and date—work without needing to connect to the app. However, if you'd like to keep a record of the progress or access additional features, we recommend connecting the watch to the app. You may learn more about this watch by visiting this online manual: https://tinyurl.com/up3jhn7w. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.