Fitbit Versa 4 Smartwatch - Copper Rose Aluminum with Pink Sand Band

A: Hi, Lynn. We're sorry to hear about this. The Fitbit app is compatible with most popular phones and tablets. To set up and use your Fitbit products and services, make sure that your phone meets the following requirements:  Your iPhone is running the latest version of iOS. To check, tap Settings   General  Software Update. Your Fitbit device is up-to-date. The Fitbit app is up-to-date. For more information, see How do I use the Fitbit app? Your iPhone is connected to cellular data or Wi-Fi. The Bluetooth setting on your iPhone is turned on. To check, tap Settings   Bluetooth . If you use more than one phone or tablet to sync, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it. Your FitBit device is charged. Also, try these syncing tips: Restart your phone.  Remove the Bluetooth connection between your iPhone and your Fitbit device: Remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone. Please reach out to our customer support team if you have any further questions.

A: I HAD A VERSA 3. The second day I took water aerobics, I felt shocks going thru my wrist and looked at the watch only to see that the face wasn't lit and it was completely dead.

A: Hi JC, thanks for reaching out about the Fitbit Versa 4 Smartwatch Aluminum. Fitbit Versa 4 water resistance rating: 50 meters and is okay to wear in the pool. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

A: I have used by Fitbit Versa 3 for water aerobics for1 1/2 years. No problems.

A: I HAD a versa 3 and used it during my water aerobics class once. I researched whether it could be used in the pool and the answer was yes that 50 m was OK. Sad to say that was NOT true. its dead!!!

A: Great question, Nd. Yes, the Versa 4 will help you keep track of how many floors you’ve climbed. It will also count your steps, distance, and calories burned throughout the day. Here’s a guide with more information: https://support.google.com/fitbit/answer/14236510

A: Hi, thanks for reaching out about the Fitbit Versa 4 Smartwatch Aluminum Yes, the Fitbit Versa 4 does track stairs climbed (referred to in the app as "Floors"). If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Great question. Yes, you can answer incoming phone calls directly from your Versa 4 when your phone is nearby. Here's a link with more details: https://support.google.com/googlehealth/answer/14327759?hl=en

A: Hi, thank you for reaching out about Fitbit Versa 4 Smartwatch Aluminum. Yes, you can answer phone calls directly on the Fitbit Versa 4 using its built-in microphone and speaker. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there. Yes, the Versa 4 comes with a charging cable in the box, but you will need to provide your own power adapter.

A: Hi, thanks for reaching out about the Fitbit Versa 4 Smartwatch Aluminum Yes. The Fitbit Versa 4 comes with a charging cable that plugs into a USB port. The charger attaches magnetically to the back of the watch. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Great question, mia. The Versa 4 comes with both a small and a large band in the box to help find the right fit: Small: Fits wrists 5.1" - 7.1" in circumference Large: Fits wrists 6.5" - 8.6" in circumference

A: Hi, thank you for reaching out about Fitbit Versa 4 Smartwatch Aluminum. Yes, the Fitbit Versa 4 fits a large wrist because both small and large wristbands are included in the box. The large band fits wrists with a circumference of 180 mm to 220 mm (approximately 7.1 to 8.7 inches), while the small band fits 140 mm to 180 mm (5.5 to 7.1 inches). If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Thanks for asking. Yes, the Versa 4 tracks skin temperature variation through existing sensors while you sleep. You can find more information here: https://support.google.com/googlehealth/answer/14237207

A: Hi, thanks for reaching out about Fitbit Versa 4 Smartwatch Aluminum No, this watch does not measure skin temperature. It focuses on features like heart rate tracking, sleep monitoring, activity tracking, and overall wellness, but skin temperature sensing is not included on this model. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Thanks for asking, kww. While it has a built-in microphone for voice commands, the watch only supports Amazon Alexa out of the box. For more information, check out this article: https://support.google.com/googlehealth/answer/14229424?hl=en

A: Hi, thanks for reaching out about the Fitbit Versa 4 Smartwatch Aluminum Yes, but not like Siri. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Hey there, Jane. If you receive an error message when you try to move your account, your Google Account might not be compatible with Fitbit. Choose a different Google Account or create a new one. If you're eligible but still have a problem moving your account, we'd be happy to assist here: https://support.google.com/googlehealth/gethelp

A: Hi, thanks for reaching out about Fitbit Versa 4 Smartwatch Aluminum. This is a common Fitbit + Google account linking issue on newer models like the Versa 4 (since Fitbit now uses Google accounts). 🚫 What the error means “Your Fitbit Google account is linked to another Fitbit” This means: Your Google account is already connected to a different Fitbit profile/device Fitbit only allows one Google account ↔ one Fitbit account at a time ✅ How to fix it ✅ Option 1 — Log into the correct Fitbit account (most likely fix) Open the Fitbit app Try signing in with: The same Google account you’re using now If it logs you into an existing Fitbit account → that’s the one already linked 👉 You may have created a Fitbit account in the past without realizing. ✅ Option 2 — Remove the old link (best clean fix) If you want to use this new watch on a different Fitbit account: Go to: https://accounts.google.com/permissions Find Fitbit Click Remove Access Then: 4. Open Fitbit app again 5. Try linking your Google account fresh ✅ Option 3 — Sign out of the old Fitbit account in the app If the app is logged into the wrong account: Open Fitbit app Tap profile icon Scroll down → Log out Log back in using your Google account ✅ Option 4 — Factory reset your Fitbit Versa 4 If the watch itself is tied to another account: On the watch: Settings → System → Factory Reset Set it up again from scratch ⚠️ Important things to know Fitbit accounts cannot share a Google account You cannot merge two Fitbit accounts If your Google account is tied to an old Fitbit you no longer have, you still need to remove the link 👍 Quick summary This is an account conflict, not a hardware issue Fix by: Logging into the correct Fitbit account ✅ OR Removing the old Google–Fitbit connection ✅ If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there, Bobbi. Our recommendation is to reach out to the retailer directly to confirm if this is being sold as new or used. Reach out to us here if you have any other questions: https://support.google.com/fitbit/gethelp

A: Hi, thanks for reaching out about Fitbit Versa 4 Smartwatch Aluminum. ❌ No — the Fitbit Versa 4 is not a new watch. 📅 Why it’s not considered “new” The Fitbit Versa 4 was officially released in September 2022. That makes it a few years old as of today (April 2026), even though it may still be sold as brand‑new in stores or online. ✅ What “new” can still mean You may see it labeled “new” at retailers — this simply means: It’s unused In original packaging Covered by a manufacturer warranty However, it is not a newly introduced or latest‑generation model. 🔍 Context in Fitbit’s lineup The Versa 4 launched alongside the Fitbit Sense 2 and Inspire 3 in 2022 Fitbit has since shifted more focus to Google Pixel Watch models The Versa 4 remains a current, supported product, but not the newest one. ✅ Should you still consider it? The Versa 4 is still popular because it offers: Built‑in GPS 6‑day battery life Sleep & fitness tracking Slim, lightweight design If you want solid fitness tracking without needing the newest hardware, it can still be a good buy—especially if discounted. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.