About this item
Highlights
- 0.7 cubic foot capacity
- 700 watts of power
- Black
- Easy to read digital LED display
- 10 power levels
- Glass turntable
- Interior light
Description
Shipping details
Return details
Q: I asked a few days ago and never got a response back every time I set the clock on this microwave it always goes back to military time I set it like the instructions tell me to do.
A: After months of trying to get mine to work, it seems that you have to press the clock button for about a minute. The three seconds seems to set the timer not the clock.
submitted byCindy - 8 months agoA: Thank you for your question. To switch between settings on the clock Press the Timer/Clock button and hold for 3 seconds to select the 12-hour clock option. Press again to select the 24-hour clock option. To change the time, press the number pad and enter the current clock time. For example, if the time is 8:30, press "8,3,0" in order. Press the Timer/Clock pad again to confirm.
submitted byKenmore customer service - 2 years agoBrand expertA: that has not helped me because 12/24 never appears. Any suggestions
submitted bySte - 1 year agoA: My microwave has a little cord that has 2 little plug I don’t know were it supposed to go to in the back of my microwave can you tell me?
submitted byJacqueline - 5 months agoA: I followed the instructions to set the time, but after a few moments it reverts to the time it arrived with.
submitted byCIC - 1 year ago
Q: what is the toxic burning plastic smell ? my first try had the kitchen evacuated washed it , checked for some hidden tape or sticker. tried it again. 45 sec! full toxic event
A: Please ensure you removed the plastic tape on the door and the shell before use. If you are experiencing issues, please reach out to customerservice@galanzamericas.com or 1-800-562-0738 for help.
submitted byGalanz Care Team - 1 year agoA: If you are experiencing issues with your unit, please reach out to our customer support team at customerservice@galanzamericas.com or 1-800-562-0738 for assistance.
submitted byGalanz Care Team - 1 year agoA: Please remove the plastic tape on the door and the shell before your first use.
submitted byGalanz Care Team - 1 year ago
Q: Does this fit a normal dinner plate
A: The interior dimensions are 7.9*11.7*12.2 and the diameter of the turntable is 9.6". It depends on the actual size of your dinner plate.
submitted byGalanz Care Team - 5 months agoA: The diameter of the glass turntable is 9.6". It depends on the size of your dinner plate.
submitted byCustomer Care Team - 5 months agoBrand expert
Q: How many amps does this use?
A: This unit runs on 15 amps.
submitted byGalanz Care Team - 5 months agoA: Thank you for your question. This product like most microwaves is 15 amps. Customer service team
submitted byCustomer Care Team - 6 months agoBrand expert
Q: Is there a way to set the cook time manually, ex 15 secs?
A: To set a specific number of minutes or seconds press power level, use the keypad to set a cooking time and then press start.
submitted byGalanz Care Team - 9 months ago
Q: how far are the feet set from the edge of the microwave?
A: This unit has four feet. Please advise which feet to what edge you need dimensions for.
submitted byGalanz Care Team - 1 year agoA: This microwave has 4 feet. The distance will depend on which feet to which edge. Please clarify.
submitted byGalanz Care Team - 1 year ago
Q: Every time I set the clock to the correct time, within 30 seconds it reverts back to the time it displayed when I plugged it in. I followed the directions to the letter. Is it bad directions?
A: Before you set the time, press the Clock button for 3 seconds. After you set the correct time, press the Clock button again.
submitted byGalanz Care Team - 1 year agoA: Before you set the time, press clock for 3 seconds. After you set the time, press the clock button again.
submitted byGalanz Care Team - 1 year ago
Q: Can I set a specific number of minutes or only the preset times like 1-6? If so, what is the process to select actual time wanted?
A: From the picture I have a guess: tap the button labeled "Clock/timer: clock hold for 3 seconds" then tap the numbers for how many seconds, then tap "Start" (Start only adds 30sec when already running)
submitted byrsrchr - 2 years agoA: To set a specific number of minutes, press power level, use the keypad to set a cooking time and then press start.
submitted byGalanz Care Team - 2 years ago
Q: How much clearance is required above, behind and beside the microwave?
A: This unit requires 8 inches of clearance above the top surface and 2 inches on each side.
submitted byCustomer Care Team - 5 days agoBrand expert
Q: How far are the front feet from the front edge of the microvwave, and how far are the rear feet from the rear of the microwave?
A: The front feet are approximately 2.4 inch apart from the front of the microwave including the door. The rear feet are approximately 1.2 inch apart from the rear of the microwave.
submitted byCustomer Care Team - 5 days agoBrand expert