KitchenAid 12-Cup Coffee Maker with Spiral Showerhead - Matte Gray - KCM1208DG: Programmable Drip, Permanent Filter

(This review was collected as part of a promotion.) I went to several different stores searching for this specific coffeemaker, and I am so glad I did. It was worth the effort.

The carafe cracked after 6 months. This seems to be a common complaint. I am surprised Kichenaid allows their brand name on such a faulty product.

Do not buy. Coffee maker works but carafe uses very poor quality tempered glass and will crack on its own. Replacement carafes are very difficult to find. Would expect more from an appliance with the kitchenaid name.

I have had this coffeemaker for a couple years. Its easy to use. Its great and would buy again

[This review was collected as part of a promotion.] Product makes good coffee. Flaw in the product does not allow you to turn on warming plate after it automatically shuts off

[This review was collected as part of a promotion.] It's beautiful, and works so well! Coffee is on-time, and hot! It's quiet, doesn't have an annoyingly loud 'I'm done brewing' beep. I love the appearance, it's just a nice design. Only flaw I can find, when you raise the lid over the grinds, there is always condensation which drips down from the lid to the area around the coffee filter area. That's it. I usually soak it up with a paper towel as I change the grounds. BTW, did you happen to notice how the fold-down handle on the water container matches the metal band on the coffeemaker providing a seamless continuation of industrial design? I did :) Nice! I particularly appreciate the digital display that shows the remaining time on the warming function, ensuring my coffee stays at the perfect temperature without any guesswork. A standout feature is the dual brew buttons, one on the front and another on the side. This thoughtful design allows for flexible placement under cabinets, making it convenient to operate the machine from different angles. Kudos to KitchenAid for this smart engineering!

[This review was collected as part of a promotion.] Sharp style & design. I ordered the matte grey...it's sharp. I like that I can use paper cone filter or gold filter. the WORST part of the design is the top lid to the coffee grounds. After the coffee has brewed and I am finished drinking & ready to clean up, when I lift the lid, water drips down either side of the lid. I have to quickly put a paper towel or hand towel to catch the water. Happens EVERY TIME. I've even waited until the PM to clean out the grounds but as soon as I lift the lid, the water pours/drips down each side. Annoying. I can't believe this wasn't identified during consumer testing. Otherwise I would have given 5 starts...but it loses 2 stars for this feature.

I loved this product until it came time to replace the water tank. The brewing time had exceeded what was normal and after thoroughly cleaning it (per instructions) I found a leak that was affecting the water flow. Trying not to replace the entire unit, I sought replacement parts to no avail. Sadly this makes me rethink my next purchase of a kitchenaid coffee machine- as for years, the company has always been a reliable brand. Not sure if I’ll replace my unit with a kitchenaid🤔

[This review was collected as part of a promotion.] This is the third Kitchenaid coffee maker I have owned; the second of the newer model. The last one still brewed coffee fine but the light faded out for the clock which made setting automatic brewing impossible. My new coffee maker brews fine but drains water terribly when raising the top. It drains down the outside on both sides so I have to put paper towels to catch the mess. For the most part I have gotten used to this.

[This review was collected as part of a promotion.] this is my second Kitchen Aid, this one is for a different location. Well build, heavier built. The only thing I don't like is the mesh filter, too much sediments comes though and very hard to dump out the wet grounds. Had to pound and pound to get them out, then there was still some in the very bottom. I changed to paper and it filters out more of the sediment from the coffee and I can just lift out and toss. Plus the coffee isn't tasting as bitter.

I purchased this coffee maker because of the KitchenAid brand, thinking it would be a quality product. I was disappointed that after only 7 months, it stopped working. I would not recommend this coffee maker.

I haven’t even owned this coffee maker a year and it has already quit. I bought it thinking kitchen aid was a good brand. Will not be purchasing another one from this company.

[This review was collected as part of a promotion.] I’m a little disappointed in this coffee maker. When it’s done brewing there’s always a lot of water at the top of the coffee maker.

[This review was collected as part of a promotion.] Love the ease of operating and speed of brewing. Great look snd no problem with cleaning. Wish the lid to the carafe came off a little easier but I will survive. Great product

[This review was collected as part of a promotion.] I bought it few months ago and I love everything about it!

(This review was collected as part of a promotion.) Upgraded my previous Kitchen Aid coffee maker. This is a great coffee machine with a sleek look. No issues.

[This review was collected as part of a promotion.] I really like this coffee maker, well made and the water gets hot enough to produce a good cup of coffee

[This review was collected as part of a promotion.] I bought this, when our old Kitchen Aid coffee pot finally wore out, right before Christmas. I really like it. It works well. The only downside side, it it takes awhile to finish making the coffee.

[This review was collected as part of a promotion.] The coffee maker works great. Love the removable water tank. Only problem I have is water leaks down the side when you raise the lid.

[This review was collected as part of a promotion.] Good looking, makes great coffee but the lid drips everywhere with condensation, should look into fixing the design. Also impossible to replace the glass carafe when it breaks.