Ninja 12 Cup Programmable Brewer - CE251
$89.99
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The coffee maker offers a range of features that appeal to coffee enthusiasts, including a removable water reservoir for easy filling and cleaning, multiple brew strengths, and a warming function that keeps coffee hot. However, many guests have reported issues with durability, with several experiencing leaks and malfunctions within a year of use. While it brews a flavorful cup of coffee, potential buyers should consider the mixed feedback on longevity and reliability before making a decision.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 1080 reviews
design: 4.06 out of 5
ease of use: 4.35 out of 5
easy to clean: 4.24 out of 5
quality: 3.38 out of 5
value: 3.42 out of 5
50% would recommend
480 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
22 March, 2026
Doesn't last
We have had 2 of these over the last couple of years. First one last about 2 years before dying during a clean cycle and the second one lasted under a year. Definitely do not recommend for longevity. Quality was otherwise fine while it worked!
1 reply from SharkNinja Product Expert team - 4 days ago
Hello there, Thank you for taking the time to share your experience with us. We understand how frustrating it must be to have your first unit stop working after about two years and then have the second one fail in under a year. This certainly isn’t the longevity or reliability we want for our customers, nor the standard we aim to uphold. We’d really like the opportunity to take a closer look at the second unit to see what may have caused it to stop working and to determine the best next steps for you. Please feel free to give us a call at 1‑800‑365‑0135, where one of our product specialists will be more than happy to assist you directly. We truly hope to regain your confidence in our brand. We're available Monday to Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET. Kind regards, Ninja Kitchen
1 out of 5 stars
Thumbs down graphic, would not recommend
18 March, 2026Verified purchase
Received a previously opened box
I received what was an obviously opened boxed and was taped up again. I waited 5 days to get this piece of used merchandise. I’m returning it quickly and will buy from some other merchant in person.
1 reply from SharkNinja Product Expert team - 5 days ago
Hi Jay, Thank you for your feedback. We’re truly disappointed to hear that your order arrived in an opened and re‑taped box, and we understand how frustrating it must have been to wait several days only to receive something that looked used. This isn’t the experience we want our customers to have, and we appreciate you taking the time to share this with us. Since the order was fulfilled through Target, we recommend reaching out to their customer support team so they can review the issue and assist you further. We’ll also make sure your feedback is relayed to our internal team as we continue working to improve our products. We hope you’ll choose us again in the future so we can restore your confidence in our brand. Kind Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
17 March, 2026Verified purchase
The best of this type of coffee maker
delivered ontime this is a replacemet for one I used and liked for some time It was easy to set up ( for a senior) Works perfectly. I like the printed used manual
2 out of 5 stars
Thumbs down graphic, would not recommend
17 March, 2026Verified purchase
LEAKS!
This is my second Ninja coffee maker.... both ended up leaking within a year of purchase. Worked well otherwise, but I won't buy again.
1 reply from SharkNinja Product Expert team - 9 days ago
Hi there, thank you for taking the time to share your experience with us. We’re truly sorry to hear that you’ve had two Ninja coffee makers develop leaks within a year. We understand how frustrating and disappointing that must be, especially when the machine worked well otherwise. This definitely isn’t the experience we want for you. We’d really appreciate the chance to look into this and help make things right. Please reach out to our customer service team at 1‑800‑365‑0135 (Mon–Fri 9 a.m.–9 p.m. ET, Sat 9 a.m.–6 p.m. ET). We’re here to support you and would welcome the opportunity to turn this around for you. Kind regards, Ninja Kitchen
3 out of 5 stars
8 March, 2026Verified purchase
Carafe leaks when pouring HOT coffee
Brew quality and overall design are good but the carafe leaks when pouring HOT coffee. Made sure the plastic seam was smooth… pours cold water without leaking but when pouring HOT coffee (or water) it leaks terribly. Going to return and try a replacement.
1 reply from SharkNinja Product Expert team - 18 days ago
Hi there, Thank you for your feedback. We’re disappointed to hear your 12-cup Programmable Brewer's carafe leaks when pouring hot coffee even though the overall design and brew quality were working well for you. We understand how frustrating this must have been, and we appreciate you taking the time to share this with us. If you still have the unit, please contact our Ninja customer support team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and explore the options available to you. Kind Regards, Ninja Kitchen
3 out of 5 stars
Thumbs down graphic, would not recommend
22 February, 2026Verified purchase
Carafe leaks
I had a Ninja coffee maker for over 9 years that needed to be replaced. We bought this one thinking it was as well made as the other one. We didn’t need all the extra features. The carafe leaks quite a bit of coffee while brewing and pouring. I’ve noticed puddles on my counter when brewing coffee. It’s a shame since we have a lot of ninja products that we love.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Kirsten, Thank you for taking the time to share your review of the CE251 Ninja 12‑Cup Programmable Brewer. We understand how disappointing it can be to experience leaking from the carafe, especially when you’ve trusted our products for so many years. We’ll be more than happy to assist. Please reach out to our support team at 1‑800‑365‑0135, Monday to Friday 9 a.m. to 9 p.m. ET | Saturday 9 a.m. to 6 p.m. ET, so we can take a closer look and help. Kind regards, Ninja Kitchen
1 out of 5 stars
21 February, 2026Verified purchase
(no review title)
This is the third Ninja Coffee Maker we’ve purchased and they only work properly for about a year. I do not recommend.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello Patricia, Thank you for sharing your experience with us. We understand how frustrating it must be to have multiple Ninja Coffee Makers stop performing the way they should after a year, especially since you’ve continued choosing our brand. This truly isn’t the experience or consistency we want for our customers. We’d really like to learn more about what’s been happening so our team can take a closer look and help determine the best solution for you by going through some maintenance tips. Please feel free to give us a call at 1‑800‑365‑0135, where one of our product specialists will be more than happy to assist you and help turn this experience around. We're available Monday to Friday, 9 a.m. – 9 p.m. ET, and Saturday, 9 a.m. – 6 p.m. ET. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
20 February, 2026
Love this
Love the idea of taking the water reservoir tank off and filling it at my RO faucet. Coffee is delicious. Easy to program, and easy to clean. I’ve had the coffee maker a year now and still very happy with it. Don’t be fooled by the affordable price. This Coffee maker is better than the expensive ones
1 out of 5 stars
Thumbs down graphic, would not recommend
15 February, 2026Verified purchase
(no review title)
The pot spills or leaks with every pour due to a loose seal between the handle and the class in the pitcher. Very unfortunate as I love everything about the machine and just bought it.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello Chloe, Thank you so much for sharing your experience with us. We understand how disappointing this situation must’ve been, especially when you’re excited about your new coffee maker and the pitcher begins leaking with every pour. This definitely isn’t the experience we want for our customers. We’d love to take a closer look at the pitcher and help get this resolved for you. Please give us a call at 1‑800‑365‑0135, where one of our product specialists will be more than happy to assist. We truly hope to turn this experience around for you. We're available Monday–Friday: 9 a.m.–9 p.m. ET and Saturday: 9 a.m.–6 p.m. ET. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
14 February, 2026Verified purchase
Best Coffee Yet!
We love the ease of programming and waking up to a pot of coffee that actually starts hot and stays hot!!
5 out of 5 stars
14 February, 2026Verified purchase
Another great Ninja product
It seems to be doing a great job and it is taking up less space than our old coffee maker. My husband says his coffee is tasting good so I guess I did a great job on this purchase. We have several Ninja appliances that work very well and this one seems to fit in with their qualify of products reputation.
5 out of 5 stars
Thumbs up graphic, would recommend
6 February, 2026
(no review title)
I have had zero issues with this coffee maker. Brews great coffee, easy to clean. I have had it for 5 years!
3 out of 5 stars
Thumbs down graphic, would not recommend
27 January, 2026Verified purchase
Ok but not worth it
The features are great but the coffee spills out of the carafe like there’s a leak. You lose half your coffee there’s so much spillage. I returned it after one brew.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi April, thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us improve our products. We're very sorry to hear about the issue you encountered with the coffee spilling from the carafe, especially since it led to losing half of your brew after just one use. We completely understand how frustrating that must have been, and we want to assure you that this is not reflective of our usual quality standards. We apologize for any inconvenience this has caused you, and we hope that your future experiences with Ninja will be much more positive. Kind regards, Ninja Kitchen
1 out of 5 stars
27 January, 2026Verified purchase
Would not recommend
I love the look of the ninja coffee maker. I had a Hamilton beach very similar I just wanted a little upgrade. I have used the ninja about 5 times now and every time there are grounds at the bottom of the pot. The coffee looks murky once you get to the bottom. I would not recommend this ninja coffee pot.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi Jackie, Thank you for your feedback. We understand how frustrating it is to brew a pot of coffee and find grounds settling at the bottom or the coffee turning murky this isn’t the experience we want for our customers, and we appreciate you sharing what’s been happening. Your feedback truly matters to us, and we’ll make sure it’s relayed to our internal team. Please contact our customer service team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and make sure everything is working the way it should. We’ll do everything we can to help make this right. Kind Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
24 January, 2026Verified purchase
Great coffee maker
Works great! I like it a lot. Has great features to set the time when you want your coffee ready. Also allows you to pull the pot out mid brew if you can’t wait for it to finish.
5 out of 5 stars
Thumbs down graphic, would not recommend
21 January, 2026Verified purchase
ninja coffee
easier to full the reservoir, looks great and brews perfectly.
3 out of 5 stars
20 January, 2026Verified purchase
(no review title)
It’s an ok coffee maker. But for the price I would expect it to shutoff automatically. Most of my previous coffee makers shutoff automatically after a few hours. I would not buy that coffee maker again.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi Stephanie, Thank you for sharing your feedback. We’re sorry to hear that the lack of an automatic shutoff feature didn’t meet your expectations, especially given the price point. We understand how important convenience and safety features are, and we appreciate you taking the time to let us know. Your feedback has been shared with our product team and helps us improve future designs. Kind regards, Ninja Kitchen
5 out of 5 stars
20 January, 2026
originally posted on influenster.com

Must have
This coffee pot is so nice. Its easy to clean. Keeps your coffee warm and can program to wake ypu up to hot amazing coffee absolutely live thos pot. Such a great value. Quiet and makes amazing coffee. Absolutely would recommend.
2 out of 5 stars
19 January, 2026Verified purchase
Just ok
Makes great coffee but the coffee spills out of the carafe every pour and it’s extremely annoying. There’s no way around it.
1 reply from SharkNinja Product Expert team - 2 months ago
Hello there, thank you for sharing your feedback with us. We’re glad to hear the coffee maker brews great coffee, but we’re sorry about the frustration with the carafe spilling during every pour. That’s definitely not how it should function, and we understand how annoying that would be. Sometimes issues like this can be caused by a faulty lid seal or misalignment, and our team may be able to help troubleshoot or replace a defective part if needed. If you’re open to it, please reach out with your model details so we can assist you further and help make things right. Our contact is 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
18 January, 2026Verified purchase
Great Coffee Maker
I love this coffee maker! I've had it for almost a year now and I couldn't be happier. As someone who has a movement disorder I appreciate how the water tank is removable to put on the counter next to the sink to fill it.