Ninja 12 Cup Programmable Brewer - CE251
$89.99
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The coffee maker offers a range of features that appeal to coffee enthusiasts, including a removable water reservoir for easy filling and cleaning, multiple brew strengths, and a warming function that keeps coffee hot. However, many guests have reported issues with durability, with several experiencing leaks and malfunctions within a year of use. While it brews a flavorful cup of coffee, potential buyers should consider the mixed feedback on longevity and reliability before making a decision.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 1069 reviews
design: 4.07 out of 5
ease of use: 4.35 out of 5
easy to clean: 4.25 out of 5
quality: 3.4 out of 5
value: 3.43 out of 5
50% would recommend
476 recommendations
3 out of 5 stars
Thumbs down graphic, would not recommend
22 February, 2026Verified purchase
Carafe leaks
I had a Ninja coffee maker for over 9 years that needed to be replaced. We bought this one thinking it was as well made as the other one. We didn’t need all the extra features. The carafe leaks quite a bit of coffee while brewing and pouring. I’ve noticed puddles on my counter when brewing coffee. It’s a shame since we have a lot of ninja products that we love.
1 reply from SharkNinja Product Expert team - 3 days ago
Hi Kirsten, Thank you for taking the time to share your review of the CE251 Ninja 12‑Cup Programmable Brewer. We understand how disappointing it can be to experience leaking from the carafe, especially when you’ve trusted our products for so many years. We’ll be more than happy to assist. Please reach out to our support team at 1‑800‑365‑0135, Monday to Friday 9 a.m. to 9 p.m. ET | Saturday 9 a.m. to 6 p.m. ET, so we can take a closer look and help. Kind regards, Ninja Kitchen
1 out of 5 stars
21 February, 2026Verified purchase
(no review title)
This is the third Ninja Coffee Maker we’ve purchased and they only work properly for about a year. I do not recommend.
1 reply from SharkNinja Product Expert team - 3 days ago
Hello Patricia, Thank you for sharing your experience with us. We understand how frustrating it must be to have multiple Ninja Coffee Makers stop performing the way they should after a year, especially since you’ve continued choosing our brand. This truly isn’t the experience or consistency we want for our customers. We’d really like to learn more about what’s been happening so our team can take a closer look and help determine the best solution for you by going through some maintenance tips. Please feel free to give us a call at 1‑800‑365‑0135, where one of our product specialists will be more than happy to assist you and help turn this experience around. We're available Monday to Friday, 9 a.m. – 9 p.m. ET, and Saturday, 9 a.m. – 6 p.m. ET. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
20 February, 2026
Love this
Love the idea of taking the water reservoir tank off and filling it at my RO faucet. Coffee is delicious. Easy to program, and easy to clean. I’ve had the coffee maker a year now and still very happy with it. Don’t be fooled by the affordable price. This Coffee maker is better than the expensive ones
1 out of 5 stars
Thumbs down graphic, would not recommend
15 February, 2026Verified purchase
(no review title)
The pot spills or leaks with every pour due to a loose seal between the handle and the class in the pitcher. Very unfortunate as I love everything about the machine and just bought it.
1 reply from SharkNinja Product Expert team - 12 days ago
Hello Chloe, Thank you so much for sharing your experience with us. We understand how disappointing this situation must’ve been, especially when you’re excited about your new coffee maker and the pitcher begins leaking with every pour. This definitely isn’t the experience we want for our customers. We’d love to take a closer look at the pitcher and help get this resolved for you. Please give us a call at 1‑800‑365‑0135, where one of our product specialists will be more than happy to assist. We truly hope to turn this experience around for you. We're available Monday–Friday: 9 a.m.–9 p.m. ET and Saturday: 9 a.m.–6 p.m. ET. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
14 February, 2026Verified purchase
Best Coffee Yet!
We love the ease of programming and waking up to a pot of coffee that actually starts hot and stays hot!!
5 out of 5 stars
14 February, 2026Verified purchase
Another great Ninja product
It seems to be doing a great job and it is taking up less space than our old coffee maker. My husband says his coffee is tasting good so I guess I did a great job on this purchase. We have several Ninja appliances that work very well and this one seems to fit in with their qualify of products reputation.
5 out of 5 stars
Thumbs up graphic, would recommend
6 February, 2026
(no review title)
I have had zero issues with this coffee maker. Brews great coffee, easy to clean. I have had it for 5 years!
3 out of 5 stars
Thumbs down graphic, would not recommend
27 January, 2026Verified purchase
Ok but not worth it
The features are great but the coffee spills out of the carafe like there’s a leak. You lose half your coffee there’s so much spillage. I returned it after one brew.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi April, thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us improve our products. We're very sorry to hear about the issue you encountered with the coffee spilling from the carafe, especially since it led to losing half of your brew after just one use. We completely understand how frustrating that must have been, and we want to assure you that this is not reflective of our usual quality standards. We apologize for any inconvenience this has caused you, and we hope that your future experiences with Ninja will be much more positive. Kind regards, Ninja Kitchen
1 out of 5 stars
27 January, 2026Verified purchase
Would not recommend
I love the look of the ninja coffee maker. I had a Hamilton beach very similar I just wanted a little upgrade. I have used the ninja about 5 times now and every time there are grounds at the bottom of the pot. The coffee looks murky once you get to the bottom. I would not recommend this ninja coffee pot.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Jackie, Thank you for your feedback. We understand how frustrating it is to brew a pot of coffee and find grounds settling at the bottom or the coffee turning murky this isn’t the experience we want for our customers, and we appreciate you sharing what’s been happening. Your feedback truly matters to us, and we’ll make sure it’s relayed to our internal team. Please contact our customer service team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and make sure everything is working the way it should. We’ll do everything we can to help make this right. Kind Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
24 January, 2026Verified purchase
Great coffee maker
Works great! I like it a lot. Has great features to set the time when you want your coffee ready. Also allows you to pull the pot out mid brew if you can’t wait for it to finish.
5 out of 5 stars
Thumbs down graphic, would not recommend
21 January, 2026Verified purchase
ninja coffee
easier to full the reservoir, looks great and brews perfectly.
3 out of 5 stars
20 January, 2026Verified purchase
(no review title)
It’s an ok coffee maker. But for the price I would expect it to shutoff automatically. Most of my previous coffee makers shutoff automatically after a few hours. I would not buy that coffee maker again.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Stephanie, Thank you for sharing your feedback. We’re sorry to hear that the lack of an automatic shutoff feature didn’t meet your expectations, especially given the price point. We understand how important convenience and safety features are, and we appreciate you taking the time to let us know. Your feedback has been shared with our product team and helps us improve future designs. Kind regards, Ninja Kitchen
5 out of 5 stars
20 January, 2026
originally posted on influenster.com

Must have
This coffee pot is so nice. Its easy to clean. Keeps your coffee warm and can program to wake ypu up to hot amazing coffee absolutely live thos pot. Such a great value. Quiet and makes amazing coffee. Absolutely would recommend.
2 out of 5 stars
19 January, 2026Verified purchase
Just ok
Makes great coffee but the coffee spills out of the carafe every pour and it’s extremely annoying. There’s no way around it.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello there, thank you for sharing your feedback with us. We’re glad to hear the coffee maker brews great coffee, but we’re sorry about the frustration with the carafe spilling during every pour. That’s definitely not how it should function, and we understand how annoying that would be. Sometimes issues like this can be caused by a faulty lid seal or misalignment, and our team may be able to help troubleshoot or replace a defective part if needed. If you’re open to it, please reach out with your model details so we can assist you further and help make things right. Our contact is 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
18 January, 2026Verified purchase
Great Coffee Maker
I love this coffee maker! I've had it for almost a year now and I couldn't be happier. As someone who has a movement disorder I appreciate how the water tank is removable to put on the counter next to the sink to fill it.
5 out of 5 stars
18 January, 2026
originally posted on influenster.com

No noise
I love it, please use the maintenance, it’s easy, it doesn’t make noise! I like it, it’s fast! The brand always brings news! I love the brand! I want everything
5 out of 5 stars
17 January, 2026
originally posted on influenster.com

Easy to use
Absolutely love this coffee maker. I can preset it early for brewing the next morning (helpful on weekends when I am thinking about it for my husband's morning). Easy to use removable water tank, and reusable filter. Have encouraged my sons to get them for their houses.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 January, 2026Verified purchase
Terrible
Just bought this item a couple days ago. The feature of pulling the carafe out while still brewing doesn't work. Also the worst of it is when pouring the coffee it leaks from the carafe itself. Don't waste your money
1 reply from SharkNinja Product Expert team - 1 month ago
Hello Michael, thank you for taking the time to share your experience. We’re very sorry to hear that the brew‑pause feature isn’t working and that the carafe is leaking when you pour, that’s definitely not the quality or ease of use we want for our customers. Your frustration is completely understandable. We’d love the opportunity to help troubleshoot or determine whether your unit may be defective and needs replacement. Feel free to reach out to our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET, so we can assist further. Warm Regards, Ninja Kitchen
2 out of 5 stars
15 January, 2026Verified purchase
Trouble with resevoir
Our coffee make was purchased 8 months old. When the water reservoir gets lighter it lifts away from the coffee maker and leaves water in the reservoir. We started putting a coffee cup on top of the reservoir to hold it in place, but finally broke down and bought a new coffee maker today.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Laura, Thank you for taking the time to share your feedback and for leaving a review on the CE251 Ninja® 12‑Cup Programmable Brewer. We’re sorry to hear about the issue you experienced with the water reservoir, as that’s certainly not what we’d expect from your coffee maker. Something doesn’t seem quite right with how your unit was performing, and we’d like the opportunity to help. Your feedback helps us improve future designs and performance. We would be more than happy to assist. Please call our support team at 1‑800‑365‑0135, Monday to Friday 10am to 10pm ET | Saturday 10am to 7pm ET (NINJA), so we can assist. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
14 January, 2026Verified purchase
(no review title)
A very good coffee maker that is easy to use and clean. A few additional features such as brew strength, delay brewing and batch size elevate it just enough without being overly complex.