Mr. Coffee 12-Cup Programable Coffee Maker Black/Stainless Steel: Drip, Automatic Shut-Off, Dishwasher-Safe Parts

A: I tried unplugging waiting 5 minutes and plugging back in and the light is still flashing. What do I do?

A: I unplugged the unit to reset it, but the flashing light returned.

A: Is it bpa free, not listed anywhere?

A: Thank you for reaching out to Mr. Coffee®. We are sorry to hear about your experience with the coffee maker button that is flashing. We will be more than happy to assist you. For a possible fix, please try the following. - Unplug it for 3-5 minutes to reset the unit - Try it on another outlet Your coffee maker has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!

A: Thank you for reaching out to Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry if the clock light up for Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System. The clock light should not light up. The coffee maker has no backlit display. Only the indicator lights up. The LCD screen shows AM or PM depending on the time. We hope this would help. Have a great day!

A: No it does not. I bought one and it does not light up.

A: Thank you for contacting Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry about the clean setting for the Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System. Please be advised that there's a cleaning mode for this coffee maker. You have to hold 3 seconds to BREW/STOP, and cleaning mode should start turning on. We hope this helps. Have a good day!

A: No, this particular model (which I have) does not beep when the coffee is finished brewing. My previous Mr. Coffee did beep when starting, done brewing and shutting down. Only honest answers please.

A: Thank you for reaching out to Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry if the Mr. Coffee® 12-Cup Programmable has a beep sound when it finished brewing the coffee. Yes, the coffee maker beeps when it finished brewing the coffee. Hope this would help. Have a great day!

A: Hello Sarah. We apologize for the inconvenience you're experiencing with your Mr. Coffee® 12-Cup Programmable Coffee Maker. To resolve this, we recommend unplugging the coffee maker for a few minutes and then plugging it back in, as this can sometimes reset the system. Please also ensure the water reservoir is properly seated, as a misaligned reservoir might prevent the machine from turning off. Lastly, check that the control panel buttons are not stuck or malfunctioning and try pressing the "Brew/Stop" button again to see if it responds. If these steps don't resolve the issue, please reach out to us directly via our Mr. Coffee "Contact Us" website for further assistance or a potential replacement. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you, Mr. Coffee Consumer Care

A: Hello, Thank you for your inquiry. Mr. Coffee® 12-Cup Programmable Coffee Maker with 3 Ways to Brew System does not have an on and off button, however, as soon as you plug it in it will turn on, you can click on brew to start and click on stop to stop it as soon as you want it but also it has 4-Hour Auto-Shutoff automatically turns off the coffee maker, so you don’t have to. If you have any more questions, please contact us directly via our official website, and we will be happy to assist you. Thank you, and have a good day! Mr.Coffee Consumer Care

A: Hello. Thank you for reaching out to us. The model number for this coffee maker is BVMC-EHX12BL-115. If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Mr. Coffee® Consumer Care

A: Thank you for reaching out to Mr. Coffee®. We value your continued support of our product and we are glad to assist you with your inquiry. To clean your coffee maker, follow the instructions below: Daily Cleaning: Always unplug the coffeemaker and allow it to cool before cleaning. Remove the filter basket, permanent filter (not included on all models), decanter, and decanter lid and wash them in a solution of hot water and mild liquid soap. Never use abrasive cleansers, steel wool pads, or other abrasive materials. Dishwasher top-rack safe parts: glass decanter and lid, filter basket, and permanent filter. The water filter disk is not dishwasher safe. Never immerse the coffeemaker itself in water, in any other liquid, or place it in the dishwasher. Decalcifying your Mr. Coffee® Coffeemaker: Minerals (calcium/limestone) found in water will leave deposits in your coffeemaker and will affect its performance. It’s recommended that you regularly remove these deposits by using Mr. Coffee® Cleaner or vinegar. 1. Follow package instructions to prepare one batch of MR. COFFEE® Cleaner. Pour the mixture into the water reservoir. Before decalcifying, remove the water filtration disk from the machine. NOTE: 4 cups or 20 fl. oz. of undiluted, white household vinegar may be used as a substitute for the cleaner. 2. Place an empty Mr. Coffee® 10-12 cup basket-style paper filter or Mr. Coffee® permanent filter into the filter basket and close the brew basket lid. 3. Place the empty decanter back in the unit, centered on the warming plate. 4. Brew three cups of cleaning solution through the coffeemaker. 5. Turn the coffeemaker off and let stand for 30 minutes. 6. Run the remainder of the cleaning solution through the coffeemaker. 7. Discard the cleaning solution and rinse the decanter thoroughly with clean water. 8. Fill the water reservoir with clean, fresh water. 9. Place the empty decanter back on the coffeemaker, centered on the warming plate. 10. Remove and discard the paper f

A: Hello Mary, Thanks for getting in touch with Mr. Coffee. Our replacements and accesories are sold in these retailers: eReplacement Parts, Goodman's Sales Service, Marbeck Appliances Parts, Seneca River Trading Inc. or Turnpike Appliance Service. Their sites and phone numbers are on our official website. You should ask them for availability since that is information we do not have. You will just need to mention the model of your product. Thank you! Mr. Coffee Consumer Care

A: Hello, It sounds as though your coffee maker has not performed as intended. This is not the experience we would like you to have with one of our items. Your coffee maker has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly so we can determine the best resolution. Have a good day!