Kristin Ess The One Signature Conditioner

I'm not sure I've ever written a review before but this shampoo and conditioner were so disappointing, I had to warn others from buying it. I've never really struggled with dandruff, but after using this shampoo and its corresponding conditioner, I started to experience white particles in my hair, scalp itchiness, and lost much more hair than I normally do. I switched back to a tried and true shampoo/conditioner brand and already my scalp feels better. I'm not sure if it's the fragrance or the fact that there are no sulfates, but regardless, I couldn't finish using them.

This product deserves ZERO stars. Both of my daughters experienced hair loss/damage from both the shampoo and conditioner. It sucked the life out of their hair. And yes, directions were followed for proper usage and hair was rinsed well to ensure all of the product was out of hair. If you value your hair/appearance don’t use this product. It will destroy your hair.

Pros: smells amazing. Cons: leaves my hair feeling greasy (needing a clarifying shampoo) and the bottle actually split open on the side after a month or two of use which has NEVER happened to me with any other shampoo or conditioner bottle. Bizarre.

My hair fell out like crazy in chunks. And it felt so dirty after washing it out. Did not feel clean at all

This conditioner is light enough for fine fair, but also great for my grands with thick hair.

!! WARNING !! THIS PRODUCT CAUSED SEVERE HAIR LOSS!!

Smells so good! Leaves my hair feeling smooth and shiny

I’ve tried so many shampoos and conditioners and I always come back to this!

I'm opting out of spending $32 for 8oz of a "luxury brand" shampoo...I've been a fan for years, but that price point - for shampoo!! - is just ridiculous. Enter Kristin Ess. I'm late to her party, but discovered a YT'er with fine hair using several of her products & so I did my research. Excellent price point on her line, accessible. I first purchased travel sized shampoo & conditioner - LOVED them! Personally, I think the scent is beautiful, feminine, clean, not overpowering but it does linger - I like that. I have naturally fine, one straight hair, healthy & plenty of it; my hair felt fresh, clean & soft after using these products. Detangled easily (I always comb my conditioner through my hair while in shower). Combined with other Kristin Ess styling products, my hair both air dried nicely & looked stellar after blow drying/curling/whatever style I was into that day. Beware of these off-putting reviews about hair falling out - some have the same exact photo with a different user name...weird. Try them for yourself & form your own opinion. Personally, I just saved a whole lotta $$$ switching to Kristen Ess & the results I'm getting are absolutely comparable to a much higher-priced brand. Thanks, Kristin Ess & Target!

My hair was gross for the 3 weeks I used this, and I'm embarrassed it took me that long to figure out the culprit (thought I was in desperate need of a haircut!). It made my hair straw-like, stringy and yet greasy at the same time. The back of the bottle gaslights you into thinking you don't know how to "fully" rinse out your hair, and that's why you may still have residue. No- it's just a terrible formula.

Feels like you didn’t wash it out even though you did. So weird and tangly and o Awful. I threw it away

Bought this tonight in a bind, and figured it was in with “ salon” grade products so it couldn’t be bad. Wrong!! It’s terrible. It lathers up to a dramatic, sudsy disaster.. like why? Brands that are “clean” don’t really sud up because they don’t have a bunch of toxic fillers, so immediately red flag. The conditioner did the exact same thing, I had to look over the bottle well because I thought maybe I had accidentally grabbed two shampoo bottles. My hair feels awful dry and I used another conditioner after because I couldn’t even get it smooth and hydrated in the shower. I’m returning tomorrow which I can say I’ve never done with a shampoo and conditioner. This is literally worse than hotel sample packs. Never again!

How does this even happen?!?!?! My ENTIRE conditioner bottle is filled with SHAMPOO. Came sealed in a target box and everything!

I really want to give this a few more stars because I do like how it makes my hair feel but the smell is terrible! The first time I used it I thought my dog had pooped somewhere. Honestly.

Works well with my curly, mixed girl hair. Super moisturizing without a heavy weight. The scent is amazing!

Really wanted to love this because I love Kristen Ess products! But man, did this do a number to my hair. I already have fine hair, but since using this combo I’ve noticed significant hair fallout/loss. It took me too long to realize it but I realized it and switched immediately. Super disappointed with the price point and results

If I could give this shampoo/conditioner combo zero stars… I would happily do so. I noticed my hair started coming out in clumps on my brush and thought nothing off it I told a few people this was happening and was reassured many times it was just the weather (I’ve also never had any hair loss problems EVER, I have long very fine but a lot of hair) It wasn’t until I was shopping with a friend at target and she pointed to this brand and told me this immediately started making her hair fall out! I stopped all use with this product and have already noticed the changes. Do not buy I cannot stress enough!

Feels like I dumped a bottle of oil on my hair and didn't wash it out! super heavy and oily, no matter how many washes I gave it

Worst conditioner ever. It literally made my hair feel like I dipped my head into a bowl of grease. Does not wash out no matter how much you scrub

Liked-the smell Disliked-after one use ends of hair brittle. Better off buying the weightless shine hair serum instead