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L'Oreal Paris Colorsonic Hair Color Device - Cartridge Sold Separately - 2 of 4L'Oreal Paris Colorsonic Hair Color Device - Cartridge Sold Separately - 3 of 4L'Oreal Paris Colorsonic Hair Color Device - Cartridge Sold Separately - 4 of 4
L'Oreal Paris Colorsonic Hair Color Device - Cartridge Sold Separately - 1 of 4

L'Oreal Paris Colorsonic Hair Color Device - Cartridge Sold Separately

$124.99

In Stock

Eligible for registries and wish lists

Sponsored

About this item

Highlights

  • Pick, Pop, Press - Pick your hair color cartridge sold separately. Pop it into the device. Press for color as easy as brushing your hair
  • Easy To Use - The best hair color of your life at the press of a button. First-of-its-kind device automatically mixes hair color and parts hair for you
  • Fast Application - Precise root-to-tip application in just 5 minutes. 100 percent gray coverage. Bristles cover 20,000 strands per minute to evenly distribute color
  • Mistake-Free Coverage - Gets even hard-to-reach areas like the back of your head. Bristles adapt to all hair types, lengths, and textures

Description

Only L’Oreal Paris, the inventor of permanent hair color, could reinvent it. Introducing Colorsonic, the next generation of at-home hair color, the best color of your life at the press of a button. How it works: Pick your shade, pop it in the device, & press for color. Colorsonic makes hair coloring easier by automatically mixing and depositing formula right at the root to deliver long-lasting salon inspired hair color at home. The device parts and saturates every hair strand and distributes color evenly, even in hard-to-reach areas. The multi-use hair color cartridge delivers up to 3 applications per cartridge (3 root touch ups or 1 full head application). What you don’t use, you can save for the next time.

*1 full hair coloring or up to 3 root touch-ups. Use, reuse, retouch

Pick your hair color cartridge from our palette of brilliant shades. Pop the cartridge in the device. Press for color as easy as brushing your hair. Check out our how-to videos and the instruction sheet in the kit for a step-by-step guide

Please refer to technical manual inside the box for complete list of safety precautions
Number of Pieces: 1
Includes: Applicator
Material: Plastic
TCIN: 90859879
UPC: 071249674819
Item Number (DPCI): 063-01-7685
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 3.62 inches length x 15.6 inches width x 8.2 inches height
Estimated ship weight: 1.698 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO

Return details

This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Is this permanent hair color or temporary hair color.

submitted by BeBe - 1 year ago
  • A: Permanent hair color

    submitted byGrandmom - 7 months ago
  • A: Permanent and ammonia free.

    submitted byVan - 1 year ago
  • A: Hi there BeBe! Thank you for reaching out to us about the Colorsonic device and the hair color cartridge. Yes this is permanent hair color. . If you have further questions about the product and use please call us directly at 1-800-322-2036 M-F 9am-5:30pm ET. We look forward to speaking with you.

    submitted byL'OrealParisProductExpert - 1 year ago
    Brand expert
  • A: Great question BeBe! Loreal colorsonic is a permanent hair color that offers precise root-to-tip application in just 5 minutes with 100% gray coverage. Get real-time answers to all your future beauty questions using the “Chat with a Virtual Beauty Consultant” button on every product page.

    submitted byTarget Beauty Consulting - 1 year ago
    Brand expert

Q: How is this any different than using my hands ? For that price I can go to the salon multiple times since its just a basic coloring. Wow, is this how L'Oreal does is customers now?😔

submitted by Jessa - 1 year ago
  • A: Hi Jesus, My hubs& I sat down and did the math on this. We MUST remember that Salon prices vary wildly across the nation, so bear that in mind and insert YOUR COST WHERE MY COST. AT THE SALON IS. My salon charges 200.00 for Ballayage and I go every 6 weeks to "color up". So adding a 20 0/0 tip, each visit is *1, 980.00* a year if you figure on

    submitted bytheblustar - 11 months ago
  • A: Hello dear, where are you getting your hair colored? Fantastic Sam’s? A root touch up is at least $60 where I live and that’s the cheaper end. So 2 trips max and it pays for itself

    submitted byLydia - 11 months ago
  • A: Hi there Jessa! Thank you for reaching out to us about the Colorsonic. The Device has 2 components: the device and the hair color cartridge. The device you purchase one time; it’s reusable and rechargeable so you can use it over & over again. The color cartridge is the item you repurchase; each cartridge can be used up to 3 times depending on your application and hair type. If you have further questions about the product and use please call us directly at 1-800-322-2036 M-F 9am-5:30pm ET. We look forward to speaking with you.

    submitted byL'OrealParisProductExpert - 1 year ago
    Brand expert
  • A: Jessa, just use your hands then. Cover your hands in slippery oversized gloves while trying to part your hair and hold a bottle. And if you’re getting a cheaper salon job then a one time cost of the tool and refills then that worries me. This tool allows you to just simply comb thru and it gets all of the strands instead of clumping blobs of dye in one spot on your scalp. I don’t think L’Oreal is out to get you.

    submitted byMBHouse - 11 months ago

Q: Can this applicator do highlights only? Or is this an all around coloring?

submitted by Deb - 1 year ago
  • A: I am very confused by the first answer. If all we require is full head of highlights, what is it in the wand that prevents is doing as a salon would >separate with a comb those pieces we wish to highlight, comb through those, run the wand down that hair ONLY ,and,

    submitted bytheblustar - 11 months ago
  • A: Hi there Deb! Colorsonic cannot do highlights at this time. With Colorsonic you can do all-over applications & root touch-ups. If you have further questions about the product and use please call us directly at 1-800-322-2036 M-F 9am-5:30pm ET. We look forward to speaking with you.

    submitted byL'OrealParisProductExpert - 1 year ago
    Brand expert
  • A: Hey Deb, Great question! The L'oreal Paris Colorsonic hair color device is an all over hair color. The device parts and saturates every hair strand and distributes color evenly, even in hard-to-reach areas. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 1 year ago
    Brand expert

Q: Hi, does it need battery or electricity? What are the charging/voltage options?

submitted by Ee - 1 year ago
  • A: Hi there, Ee! Thank you for reaching out about our Colorsonic Hair Color Device. Colorsonic uses standard USB-C voltage and we recommend pairing it with a 5-watt or higher charger for optimal performance. Our device comes with a charging cable and must be fully charged before using. If you have any other questions, please call our Customer Service team Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. We are always here to assist you!

    submitted byL'OrealParisProductExpert - 1 year ago
    Brand expert

Q: Is this device dual voltage? Can I use it in Europe as well?

submitted by Denise - 1 year ago
  • A: L'Oreal should get in the modern age. I have dual-voltage hair dryers and curling irons (not to mention phones and laptops and tablets). It seems like y'all could make this dual voltage.

    submitted byTurquoise - 11 months ago
  • A: Maybe you should learn what USB-C is and you understand why your response is lame.

    submitted byTXMAVERICK - 11 months ago
  • A: Hi there Denise! Thank you for reaching out to us about the Colorsonic Hair Color Device. This is not a dual Voltage device, we suggest getting an adapter for the country you are traveling to. We hope this information is helpful, if you have further questions or concerns please call us at 1-800-631-7358, M-F 9am to 5pm.

    submitted byL'OrealParisProductExpert - 1 year ago
    Brand expert

Q: What do the cartridges look like?

submitted by Msvicky - 3 months ago
  • A: Hey, Great question! Check out the product page for the L'Oreal Paris Colorsonic Ammonia Free Permanent Hair Color Cartridge. Get real-time answers to all your future beauty questions using the “Chat with a Virtual Beauty Consultant” button on every product page.

    submitted byTarget Beauty Consulting - 3 months ago
    Brand expert
  • A: Hi Msvicky. Thank you for your interest in L"oreal Paris Colorsonic system and hair color cartridge. The device and system are both sold separately Target stores and online also available directly through L'Oreal. Here is an image of the the cartridge: https://tinyurl.com/29khd723

    submitted byL'OrealParisProductExpert - 3 months ago
    Brand expert

Q: SINCE THIS IS PERMANANT COLOR ONCE APPLIED TO RETOUCHES WILL I HAVE TO RINSE OUT TO PREVENT HARDENING OF HAIR OR CAKED COLOR ON SCALP

submitted by DARKANGEL - 11 months ago
  • A: Yes. This device applies the color for you, the rest of the process is the same.

    submitted byColorgirl - 9 months ago
  • A: Hi there, DARKANGEL! Thank you for reaching out about our Colorsonic Hair Color Cartridge. Apply hair color in just 5 minutes. Device automatically mixes color & parts hair, delivering the best hair color of your life at the press of a button! If you have any questions, please reach out to us Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. We look forward to speaking with you!

    submitted byL'OrealParisProductExpert - 8 months ago
    Brand expert

Q: Can the inside of the device be cleaned after each use so there is no color build-up?

submitted by ElizMill - 1 year ago
  • A: Hi there! Thank you for reaching out to us about the Colorsonic Hair Color Device. Great Question, yes, the device does have a cleaning cartridge that comes with the device that you will use after every color application. We hope you give it a try and love the results!

    submitted byL'OrealParisProductExpert - 1 year ago
    Brand expert

Q: Does this have a refill and I Can you use your own hair color

submitted by Shelby Denton - 1 year ago
  • A: Hi there Shelby! Thank you for reaching out to us about the Colorsonic Device and Cartrdige. The device you purchase one time; it’s reusable and rechargeable so you can use it over & over again. The color cartridge is the item you repurchase; each cartridge can be used up to 3 times depending on your application and hair type. Yoy can not use your own color inside the device, f you have further questions or would like assistance in getting the right shade, please call us directly at 1-800--631-7358 M-F 9am-5:30pm ET. We look forward to speaking with you.

    submitted byL'OrealParisProductExpert - 1 year ago
    Brand expert

Q: How long does one application last. Meaning how often are you reapplying. Does it wash out after one shampoo

submitted by Nancy - 1 year ago
  • A: Hi there, Nancy! Colorsonic is a long-lasting 100% gray coverage hair color formula. Like traditional permanent hair color, we recommended a root touch-up schedule of 4-6 weeks. Our Colorsonic hair dye cartridges can be used up to three times, which can be used for a full head application or three root retouches. The cartridges should be used within four months of first use. We hope this helps!

    submitted byL'OrealParisProductExpert - 1 year ago
    Brand expert

L'Oreal Paris Colorsonic Hair Color Device & Ammonia Free Permanent Hair Color Cartridges Collection

L'Oreal Paris Colorsonic Hair Color Device & Ammonia Free Permanent Hair Color Cartridges Collection

About the collection
L’Oreal Paris Colorsonic, the next generation of at-home hair color, the best color of your life at the press of a button. How it works: Pick your shade, pop it in the device, & press for color. Colorsonic makes hair coloring easier by automatically mixing and depositing formula right at the root to deliver long-lasting salon inspired hair color at home. The device parts and saturates every hair strand and distributes color evenly, even in hard-to-reach areas. The multi-use hair color cartridge delivers up to 3 applications per cartridge (3 root touch ups or 1 full head application). What you don’t use, you can save for the next time.
View L'Oreal Paris Colorsonic Hair Color Device & Ammonia Free Permanent Hair Color Cartridges Collection collection

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Guests are saying

The L'Oreal Colorsonic hair color device offers a modern and convenient way to dye hair at home, making the process easier and less messy compared to traditional methods. Many guests appreciate the sleek design, easy application, and effective color coverage, especially for root touch-ups. However, some guests experienced challenges with color application consistency and cartridge functionality. Overall, it is a promising tool for those looking to maintain their hair color with less hassle.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    3.7 out of 5 stars with 680 reviews
    effectiveness: 2.25 out of 5
    quality: 2.41 out of 5
    value: 2.1 out of 5
    31% would recommend
    102 recommendations
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    3 November, 2025Verified purchase

    Dont recommend

    Doesn’t work the best and they no longer sell cartridges in store
    Sarah
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    2 November, 2025Verified purchase

    (no review title)

    Disappointed – Device Failed After Minimal Use I followed all the instructions carefully, but the device stopped working after just a few strokes. I managed to apply a small amount of color before it shut down. Thankfully, I had another hair color at home to finish the job, but the area where I used this device remained uncolored. I paid $158 for the device and cartridge, and now I can't use either. Since I opened the item, I assume I can't return it — very disappointing.
    Lenuta
    Did you find this review helpful?
    2 out of 5 stars
    Thumbs down graphic, would not recommend
    7 October, 2025Verified purchase

    It's a no from me

    The theory is good, and I did not have the problems with the device itself some others did. But, I did both my daughter’s and my hair with this, covered the hair with the product, followed instructions for time, etc. and zero results. Zip, zilch, nada! I’m proficient at home coloring, so I feel this is definitely a product issue. I have never had this problem with coloring before with other products. I will say the color boxes were a bit faded, like they were old boxes, so maybe that was the issue. But, I don’t feel this saved me time either. Maybe good for people who are not comfortable coloring their own hair and make sure you get a new box of color. For me it is a no.
    1 reply from L'OrealParisProductExpert team - 21 days ago
    Hi ElizaSN. We appreciate you feedback on L'Oreal Paris Colorsonic Hair Color. We are sorry to hear this is not your new favorite we will share this information with our team.
    ElizaSN
    effectiveness: 1 out of 5
    quality: 4 out of 5
    value: 1 out of 5
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    30 September, 2025Verified purchase

    Not worth it

    Nice idea, horrible execution. I am immediately returning this. I watched all the videos prior to purchasing and sadly the bad review videos are accurate. If you have really short hair this might work well. I have long hair and it was a disaster. I make less of a mess with my $13 box dye. Not even remotely worth $125. Save your money.
    1 reply from L'OrealParisProductExpert team - 26 days ago
    Hi hnebel. We are so sorry that you were not pleased with our L'Oreal Paris Colosonic Hair System. We will share your feedback with our team as we are always looking for ways to improve our products.
    hnebel
    effectiveness: 2 out of 5
    quality: 2 out of 5
    value: 1 out of 5
    2 guests found this review helpful. Did you?
    5 out of 5 stars
    21 September, 2025
    originally posted on influenster.com
    Image

    Love it!

    [This review was collected as part of a promotion.] This worked amazing on my hair! It was so easy to apply and only took one hand once I got it set up. Set up was simple with no mess left behind. The packaging has the instructions and makes it easy to understand. The color range made it easy to pick which color I needed and blended into my hair perfectly! My color looks great on wet or dry styles. I’m so impressed
    iplayerxs_1748
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    21 August, 2025Verified purchase

    Do not buy

    Product is not effective and does not color hair well. Dye color is not accurate and does not provide good grey coverage.
    1 reply from L'OrealParisProductExpert team - 3 months ago
    Hi there MT. We are sorry to hear about your experience with Colorsonic Hair Color. If you need assistance please contact us directly @833-856-7325 M-F 9am to 5:30pm EST.
    MT
    effectiveness: 1 out of 5
    quality: 2 out of 5
    value: 1 out of 5
    6 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    3 August, 2025Verified purchase

    Great concept but poor results

    Was very excited to use this to cover my gray roots. I normally use dark ash blonde but that shade was not available with color sonic shades. I opted for Medium Ash blonde which was the only ash in blonde available. Unfortunately even after twice in two weeks and leaving it on for almost 60 minutes I’m the color did not come onto my grays at all. I thought maybe the issue is the color so went ahead and bought Dark blonde to cover my roots. Nope. My roots are still gray. To top the disappointment the water cartridge to rinse out the color from the machine would not pop in all the way and kept coming out while trying to clean it. Went to Target to exchange it and they would not exchange it at the price I bought so I could try with the dark blonde shade again. I really wish this would work as the concept is great! 🥹
    1 reply from L'OrealParisProductExpert team - 3 months ago
    Hi fefzie. Thank you for reaching out to L'Oreal regarding the Colorsonic Appliance and color cartridge. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 833-856-7325, M-F, 9am-5:30pm, ET and provide us with your case #42239234. Please have the product with you when you call. Looking forward to hearing from you!
    fefzie
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    5 guests found this review helpful. Did you?
    1 out of 5 stars
    3 August, 2025Verified purchase

    Stopped working after a few months

    I bought mine in December, and even though I used it properly and took good care of it, the device stopped working after just a few months. I was really excited about it, but unfortunately it stopped working for no clear reason.
    1 reply from L'OrealParisProductExpert team - 3 months ago
    Hi there! We are so sorry to hear about your experience with our Colorsonic Hair Color Device. We know how frustrating it can be when a product does not perform as expected. We would like to speak with you directly about it. Our Customer Service hours of operation are Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. It would be helpful if you had the product available when you call. We look forward to speaking with you!
    Would not recommend
    effectiveness: 1 out of 5
    quality: 1 out of 5
    5 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    30 July, 2025Verified purchase

    Defected & did not work

    Despite being brand new & fully charged, the device did not work except when tested with water. I had to return the very next day. After calling Loreal, they agreed that either the device or cartridges were defected.
    1 reply from L'OrealParisProductExpert team - 3 months ago
    Hi there, Faith! We appreciate you taking the time to reach out about our Colorsonic Hair Color Device. Consumer feedback is very important to us and allows us to improve all our products. We will be sure to pass all your feedback along to the appropriate team. We hope you will continue using more of our products soon with full satisfaction with the results!
    Faith
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    30 July, 2025Verified purchase

    A Waste of Money

    This would be great if it worked. However, the cartridges are a hassle and don’t dispense the dye properly. There is supposed to be a perp period of 20 seconds that the machine mixes the colors. However, usually the color and cream don’t start mixing until you are half way through the contents. It’s a waste of money.
    Pirulina
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    3 guests found this review helpful. Did you?
    2 out of 5 stars
    29 July, 2025Verified purchase

    Great Process, Color Coverage Didn't work for me.

    I definitely found it easy to use-folks who are saying it’s difficult either didn’t understand the directions or didn’t go online & watch the videos!!! NOTE-just like any other rechargeable electronic, you have to fully charge it before using. Unfortunately, even after leaving the color on for 45 minutes it did not cover my gray roots, it slightly toned down the brightness of the gray but it was still obvious & visible. I do color my hair blonde (9), darker colors may work better for gray coverage. I seriously was so excited to use this in between full colors at the hairdressers and it’s so much easier than a box but I will have to return due to the color not working for me.
    1 reply from L'OrealParisProductExpert team - 3 months ago
    Hi Sunshine. We are sorry to hear about the experience you had with L'Oreal Paris Colorsonic Hair Color Cream and Devices. Yes a darker color will have better coverage for more color deposit. We pass this valuable information with our team.
    Sunshine
    effectiveness: 1 out of 5
    quality: 5 out of 5
    value: 1 out of 5
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    24 July, 2025Verified purchase

    Didn't work

    It only dispensed the developer, not the color, and then quit working all together.
    1 reply from L'OrealParisProductExpert team - 3 months ago
    Hi there, KarenB! We are so sorry to hear about your experience with our Colorsonic Hair Color Device. We know how frustrating it can be when a product does not perform as expected. We would like to speak with you directly about it. Our Customer Service hours of operation are Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. It would be helpful if you had the product available when you call. We look forward to speaking with you!
    KarenB
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    Did you find this review helpful?
    2 out of 5 stars
    16 July, 2025
    originally posted on lorealparisusa.com
    Image

    Was hopeful, then disappointed

    This is not an easy device to use. Too many steps, charging, cleaning....etc. I was very disappointed because of the mess it makes, very difficult to use. The cartridge's are hard to find and do not last as long as promised. Would not recommend.
    1 reply from LeCare team - 2 months ago
    Hi ncgirl. Thank you for reaching out to L'Oreal and sharing your comments on the Colorsonic appliance. Feedback from our consumers is very important to us and helps us improve all of our products! We appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!
    ncgirl
    6 guests found this review helpful. Did you?
    1 out of 5 stars
    11 July, 2025Verified purchase

    Faulty Product?

    It syop working after using it 3 times. Drips all over
    1 reply from L'OrealParisProductExpert team - 4 months ago
    Hi there, Ella! We are so sorry to hear about your experience with our Colorsonic Hair Color Device. We know how frustrating it can be when a product does not perform as expected. We would like to speak with you directly about it. Our Customer Service hours of operation are Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. It would be helpful if you had the product available when you call. We look forward to speaking with you!
    Ella
    effectiveness: 2 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    7 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    9 July, 2025

    I buy medium hash brown 5A

    The worst experience I ever have the device did not work one of the two holes that putting developer and the color color work the other night my hair is ruined. He’s very expensive. I wish I can get my money back.
    1 reply from L'OrealParisProductExpert team - 4 months ago
    Hi there, Amy! We are so sorry to hear about your experience with our Colorsonic Hair Color Cartridge. We know how frustrating it can be when a product does not perform as expected. We would like to speak with you directly about it. Our Customer Service hours of operation are Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. It would be helpful if you had the product available when you call. We look forward to speaking with you!
    Amy
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    5 guests found this review helpful. Did you?
    5 out of 5 stars
    6 July, 2025
    originally posted on influenster.com
    Image

    Great

    [This review was collected as part of a promotion.] The application process is so easy it makes dying your hair at home so much easier! I 10/10 recommend. I wish they had more colors but I’m sure they will add more
    caroline_kirbo_1424
    3 guests found this review helpful. Did you?
    3 out of 5 stars
    5 July, 2025
    originally posted on lorealparisusa.com
    Image

    Disappointing Dye: Not as Easy, Fast, or Mess-Free

    I had high hopes for this state-of-the-art product, expecting it to be faster, easier, and less messy compared to other dyes I've used. I also thought the cartridges would be a good value if they could be used up to three times. However, in reality, it took just as long to apply. It dripped and splattered everywhere, making a significant mess. To my disappointment, each cartridge could only be used once. The refilling and cleaning process is also quite cumbersome. I'm genuinely reconsidering whether I should continue using this product.
    voodoo_child
    5 guests found this review helpful. Did you?
    2 out of 5 stars
    Thumbs down graphic, would not recommend
    3 July, 2025Verified purchase

    Colorsonic Hair Color Device

    Disappointed. I got the orange check. Not sure if the cartridge is the issue or the device motor, but I couldn't get the light to go green, color drizzle out, bristles stop moving. There should be troubleshooting instructions. Customer service is only open 9 to 5 Eastern. I shouldn't have to watch a bunch of YouTube videos to troubleshoot this device, this should be included in the IFU.
    1 reply from L'OrealParisProductExpert team - 4 months ago
    Hi there, Kay! Thank you for reaching out about our Colorsonic Hair Color Device. We are happy to help with any troubleshooting! Our Customer Service hours of operation are Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. It would be helpful if you had the product available when you call. We look forward to speaking with you!
    Kay
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    4 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    2 July, 2025

    Not Impressive

    I thought this device was such a great idea and would make coloring my hair easier. That hasn't worked out. The color is very watery and drips down my face. But more importantly, the color doesn't last at all. It starts to fade literally within a few days, and is gone after a week. The color cartridges are too expensive to not do the job. I used L'Oréal box color for years and never had that issue. After purchasing the not inexpensive device and 5 color cartridges, I have now gone back to coloring my hair the way I used to. It was an expensive lesson to learn that this device is not worth the money.
    1 reply from L'OrealParisProductExpert team - 4 months ago
    Hello Bchbny! We are truly sorry to hear that our Colorsonic Hair Color Device did not provide the convenient and lasting color experience you had hoped for. We understand your frustration with the watery consistency and the color fading much faster than expected, especially after years of loyalty to our traditional box dyes. It is certainly disappointing when a product doesn't deliver on its promise, and we regret that your investment in the device and cartridges did not yield the satisfying results you deserve. Your detailed feedback is incredibly important to us as we continuously strive to innovate and improve our offerings.
    Bchbny
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    4 guests found this review helpful. Did you?
    2 out of 5 stars
    Thumbs down graphic, would not recommend
    1 July, 2025Verified purchase

    Disappointd

    Very easy to use and lightweight Nice quality color and conditioner No burning I was very excited But it stopped working in the middle of the application! I had to fix my hair the next day again! Returning it!
    1 reply from L'OrealParisProductExpert team - 4 months ago
    Hello M! We are very sorry to hear about your experience with our Colorsonic Hair Color Device. Should you need further assistance, please call our Consumer Care Center at 800-322-2036 M-F 9:00 am – 5:30 pm ET. It would be helpful if you had the device with you when you call.
    M
    effectiveness: 2 out of 5
    quality: 2 out of 5
    value: 2 out of 5
    3 guests found this review helpful. Did you?

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