L'Oreal Paris Infallible Pro-Last Waterproof Eyeliner Brown- 0.042oz
$9.99
In Stock
Eligible for registries and wish lists
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About this item
Additional product information and recommendations
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Guests are saying
This eyeliner pencil is praised for its long-lasting wear and vibrant pigmentation, making it a favorite for many guests. However, the sharpening mechanism has raised significant concerns, with numerous guests reporting difficulties in sharpening the pencil effectively. While some guests have found ways to make it work, the overall experience can be frustrating. Guests appreciate the color options and the smooth application, but the design flaws detract from its overall value.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.1 out of 5 stars with 1503 reviews
easy to apply: 3.87 out of 5
easy to remove: 3.71 out of 5
long lasting: 4.01 out of 5
quality: 3.19 out of 5
value: 3.12 out of 5
48% would recommend
83 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
11 September, 2026Verified purchase
Do not buy
Don’t buy this, it doesn’t come with a sharpener. Absolute nonsense for this price
1 reply from L'OrealParisProductExpert team - 20 days ago
Hi Sarah! We are sorry to hear about your frustration regarding the missing sharpener. The Infallible Pro-Last Waterproof Eyeliner is designed with a self-sharpening mechanism built right into the cap, meaning you do not need a separate tool to keep the tip precise—simply twist the cap off fully to reveal a fresh point, or check the packaging instructions for the specific twist-up/sharpening design features of your exact model. If you have any trouble with the product mechanism, please feel free to reach out to us directly at 1-800-322-2036.
1 out of 5 stars
31 August, 2026
originally posted on lorealparisusa.com
Save your money on this one
The 4 days of wear I got out of it was great … looked like it was just a “twist up”, but no… it’s a sharpen. I own several sharpeners… this is a joke , never sharpens without sharp edges, even putting into the fridge as recommended it’s never the same … Lets do better . Shame on me for trying something new … Not something I’d ever recommend
1 reply from consumer care center team - 1 month ago
Hi there! We're glad you loved the wear time, but we're so sorry to hear about the trouble you had sharpening the Pro Last Waterproof Pencil. We'll definitely share your feedback with our product team so we can work on improving this experience!
1 out of 5 stars
30 August, 2026
originally posted on lorealparisusa.com
Good till it needs sharpening
The eyeliner works great until you need to sharpen then it’s useless have tried multiple ways to try to sharpen with no luck. This product should be better from Loreal.
1 reply from LeCare team - 1 month ago
Oh no Carol, we completely understand your frustration! There is nothing more annoying than a great eyeliner that becomes impossible to sharpen when you need it most. You are totally right—you deserve a reliable tool from start to finish. There can be a slight learning curve to getting a good point restored. These new generation gel liners need a sharp blade and gentle touch to sharpen well. For best results don’t try to push the pencil into the sharpener. At the slightest resistance, you’re in far enough. Gently turn and shave off a thin layer to reveal more liner. Pushing the pencil in too far will cause the blade to grab too much of the resin, the pencil won’t sharpen well that way. If its been awhile since you bought a new sharpener, you’ll be surprised the difference a fresh blade can make. Its also possible your liner is not up to the usual standard for this liner. If you would like to speak to us directly about your recent purchase, give us a call @800-322-2036 M-F 9 am-5:30 pm ET
1 out of 5 stars
26 August, 2026
originally posted on lorealparisusa.com
Useless unless I pay more money to perhaps make it
Will be throwing this away as there now is no point and no way to sharpen. Sorry I didn't read reviews before buying..
1 reply from LeCare team - 1 month ago
Hello! Don't throw out your pencil just yet—we're here to help! Our Infallible Pro-Last Waterproof Pencil Eyeliner is fully sharpenable with a cosmetic sharpener, and chilling it in the fridge for a few minutes beforehand keeps the tip from breaking. If you need more assistance, please call us at 800-322-2036 with case number 47997474 (Monday–Friday, 9:00 am to 5:30 pm ET)
1 out of 5 stars
22 August, 2026
originally posted on lorealparisusa.com
Too pricy for few applications I got out of it.
Wish I'd read reviews first and maybe could have saved money. Liked everything about it till it needed sharpening. Just won't work. I tried sharpeners, knife, razor. Every time I think im close tip breaks off. How are you suppose to sharpen it?
1 reply from LeCare team - 1 month ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner. We are so sorry for the frustration with sharpening and want to assure you that the pencil is fully sharpenable with a dedicated cosmetic makeup sharpener. To keep the creamy tip from breaking, try placing the pencil in the refrigerator for a few minutes before sharpening to firm up the core. If you still need assistance, please feel free to reach out to us through our contact page here: https://tinyurl.com/ybvo7kfa. We hope this helps you achieve your perfect liner look with L'Oréal Paris!
5 out of 5 stars
Thumbs up graphic, would recommend
3 August, 2026Verified purchase
- Skin type: Normal
- Hair color: Brunette
- Eye color: Hazel
- Skin tone: Light
(no review title)
Good eyeliner! Stays in place all day. I fell asleep on the airplane and woke up hours later, liner was still perfect. Also, stays perfectly and won’t melt off in humidity. It’s a little tricky to sharpen, but if you’re not focusing on extra perfectly smooth edges on the pencil and just focus on the tip it’s fine. I found that after sharpening if you gently twirl the tip against a tissue, it helps shape the tip.
1 out of 5 stars
2 August, 2026
originally posted on lorealparisusa.com
Cannot Sharpen
August 2026: Adding to the other reviews- this still cannot be sharpened. 8 years of poor reviews & still not corrected.
1 reply from LeCare team - 2 months ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner. We are so sorry to hear you're experiencing difficulty sharpening your pencil. For the best results, we recommend using a high-quality dual cosmetic sharpener specifically designed for creamy pencil formulas. If you continue to have trouble or need further assistance, please reach out to us here: https://tinyurl.com/ybvo7kfa. We're happy to help!
5 out of 5 stars
Thumbs up graphic, would recommend
21 July, 2026Verified purchase
- Skin concern: Sun damage, Dark circles, Cellulite, Aging
- Skin type: Dry
- Hair color: Blonde
- Skin tone: Medium
- Eye color: Blue
(no review title)
The BEST eyeliner!!!! It stays All Day! I always have an extra one as I don’t wanna be without one. Wish there was a sharper that worked with pencil.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026Verified purchase
- Eye color: Hazel
- Hair color: Brunette
- Skin type: Combination
- Skin tone: Light
Disappounted
Like other reviews, I too can’t turn the bottom to utilize the rest of the pencil. It’s only good for a few uses. Won’t buy again if can’t use the entire product.
1 reply from L'OrealParisProductExpert team - 3 months ago
Hi there! We are so sorry to hear about the frustration you experienced with our Infallible Pro-Last Waterproof Eyeliner! This is a very common point of confusion, and we are happy to clear this up so you can access the rest of your pencil. Even though the barrel of this eyeliner looks and feels like hard plastic, this is NOT a twist-up/mechanical pencil. It must be sharpened! The bottom of the pencil is sealed to protect our waterproof gel formula from drying out, which is why turning it won't push any more product up. Instead, the outer casing is made of a soft polymer designed to be shaved away with a sharpener just like a traditional wooden pencil. To easily sharpen your eyeliner and get the rest of your product: Use a Cosmetic Sharpener: Do not use a standard pencil sharpener (like for school pencils), as the blade angles are different and will shred the soft casing. We highly recommend using a sharp cosmetic sharpener designed for gel liners. We want you to be able to enjoy your eyeliner to the very last swipe.
1 out of 5 stars
12 July, 2026
originally posted on lorealparisusa.com
Design flaw
Just purchased this pencil on Tuesday, by today I needed to sharpen it. The pencil was destroyed by the sharper,and is now in the garbage. What a waste of money!
1 reply from LeCare team - 3 months ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner in Aubergine. We are so incredibly sorry for the frustration of having your new pencil get destroyed during sharpening, and we want to clarify that while the barrel looks like hard plastic, it is actually a sharpenable material. To keep the creamy, waterproof formula from breaking or smudging, we recommend using a high-quality cosmetic sharpener and popping the pencil in the refrigerator for a few minutes before sharpening to firm up the core. Since you had to discard your pencil, we would love to assist you directly—please call us at 800-322-2036 and provide case number 47403993 (Monday through Friday, 9:00 am to 5:30 pm ET) so we can help make this right. We hope to help you get back to enjoying your favorite gorgeous eyeliner look!
1 out of 5 stars
10 July, 2026
originally posted on lorealparisusa.com
An Unpleasant Experience
The good: This product has excellent pigmentation and the color itself is beautiful. It’s a perfect neutral brown that is less harsh than black, for a more natural look. It really is waterproof. The bad and the ugly: I bought this pencil to tight-line my eyes as I like to go for a more natural look. This product is too goopy. I put it in the refrigerator overnight to see if the product would become a little firmer, while still being smooth enough to glide on my eyes without tugging. It did not harden and does not keep its point long enough to even line one eye. The application is messy and the product clumps and fails to blend seamlessly, and this is after diligently prepping my eye area. Not only is the application of this a product a terrible and frustrating experience, but the formula is also irritating to the eyes and overwhelmingly difficult to remove. L’Oreal has some wonderful products, but this one really is not one of them.
1 reply from LeCare team - 3 months ago
Hello! We're sorry to hear about your experience with our Pro Last Waterproof Pencil Eyeliner. We'd like to speak with you directly. Please call us at 800-322-2036 and provide the case number 47365153. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!
1 out of 5 stars
5 July, 2026
originally posted on lorealparisusa.com
A waste of money
I agree with others about the sharpening problem It is a waste of money when you cannot use but a minut amount of the pencil. I will not purchase again.
1 reply from LeCare team - 3 months ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner. We are so sorry for the frustration you've experienced with sharpening! We want to clarify that while the exterior may look like plastic, it is actually a sharpenable material designed to be used with a high-quality cosmetic sharpener. To help keep the creamy core smooth and prevent breaking, we suggest placing your pencil in the refrigerator for a few minutes before sharpening to firm up the formula. We hope these tips help you continue to enjoy a flawless, long-lasting look!
1 out of 5 stars
4 July, 2026
originally posted on lorealparisusa.com
Stays on but can only use until the point wears
Can't sharpen no matter how I try. Won't buy again.
1 reply from LeCare team - 3 months ago
Hello! We are so sorry for the frustration you've experienced with sharpening our Infallible Pro-Last Waterproof Pencil Eyeliner. We want to clarify that while the exterior may look like plastic, it is actually a sharpenable material designed to be used with a high-quality cosmetic sharpener. To help keep the creamy core smooth and prevent breaking, we suggest popping the pencil in the refrigerator for a few minutes before sharpening to firm up the formula. We hope this quick tip helps you enjoy your favorite liner look!
1 out of 5 stars
7 May, 2026
originally posted on lorealparisusa.com
Thumbs Down
I bought this pencil last week. Loved how it glided on. Then I needed to sharpen it. Impossible! Like other reviews- not doable. Plus the pencil will NOT advance so it’s unusable. Total waste of money. I notice the response from L’Ordeal going back years to this repeated complaint is this concern will be passed on to the team for review. Time to fit it!
1 reply from consumer care center team - 5 months ago
Hello there. Despite the plastic-coated appearance of the Pro Last Waterproof Pencil Eyeliner, it can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps! We are sorry for the inconvenience.
1 out of 5 stars
30 April, 2026
originally posted on lorealparisusa.com
Very poor
This was a total wates of my money. It will not move when I screw the bottom of the pencil. I have tried all the "tricks" recommended and it will not advance.
1 reply from consumer care center team - 5 months ago
Hi DeeS. Thank you for reaching out about Pro Last Waterproof Pencil Eyeliner. This eyeliner can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps!
1 out of 5 stars
28 April, 2026
originally posted on lorealparisusa.com
Don't buy! Useless
No matter what they say, this is impossible to sharpen. It's a plastic case so it won't sharpen! It should be removed from the market!
1 reply from consumer care center team - 5 months ago
Hello Kaye. Despite the plastic-coated appearance of the Pro Last Waterproof Pencil Eyeliner, it can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps! We are sorry for the inconvenience.
3 out of 5 stars
3 March, 2026
originally posted on lorealparisusa.com
Love the product. HATE the presentation
Love the product but hate the presentation. After opening the first 4 lines it's impossible to sharpen the pencil, I've tried so many different sharpeners always with the same result: the middle breaks apart and smudges all over the sharpener, the otter layer chips and it's a hazard to try to put it next to your eyeballs ever again....but those few lines at the beginning are perfection!!! I got the bronze and the color last all day. Really hope the presentation would change for a plastic twist pencil or something functional
1 reply from consumer care center team - 7 months ago
Hello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner. We are so glad to hear you love the Bronze shade and its incredible all-day staying power, but we are truly sorry for the frustration you've experienced with sharpening! While the exterior may feel like plastic, it is a sharpenable material designed to be used with a high-quality cosmetic sharpener. To help prevent the creamy core from smudging or breaking, we suggest placing your pencil in the refrigerator for a few minutes before sharpening to firm up the formula. We have shared your specific comments regarding the pencil design with our product development team for future consideration, and if you need further assistance, please feel free to reach out to us through our contact page here: https://tinyurl.com/ybvo7kfa. We hope these tips help you continue to achieve your perfect, sophisticated look with L'Oréal Paris!
5 out of 5 stars
Thumbs up graphic, would recommend
20 January, 2026Verified purchase
- Skin tone: Medium
- Skin type: Dry
- Hair color: Brunette
- Eye color: Hazel
Will purchase again!
Glides on easily and stays all day! Comes off clean with a face wipe.
5 out of 5 stars
4 January, 2026
originally posted on lorealparisusa.com
Sharpening solution for pro last eye pencil
Love this pencil. It glides on easy because it's a soft pencil. I was a bit disappointed when I saw the only way to advance the pencil was to use a sharpener because soft pencils usually crumble in a sharpener. I read the reviews and this was always the complaint. The company came back with " use a sharpener, don't push the pencil while sharpening, turn slowly 3-4 times". So I tried that making sure it did not grab the soft part but only the black casing around the soft pencil part. It worked! The key is to not push the pencil into the blade. Insert it but don't jamb the end.. Gently turn it like they say. It will grab the black casing and do it's job.
2 out of 5 stars
1 January, 2026
originally posted on lorealparisusa.com
Disappointed. Not smooth. Cannot sharpen. Mess. .
Not smoothly to use. Couldn't sharpen Pencil . Sad.
1 reply from LeCare team - 7 months ago
Hello! Thank you for sharing your feedback regarding our Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner. We are sorry to hear that you've had trouble with the application and sharpening of your pencil, as we always want you to have a smooth and effortless experience. For the best results, we recommend using a high-quality cosmetic sharpener, which is specifically designed to work with creamy formulas. If you continue to have difficulty, we would love to assist you directly—please call us at 800-322-2036 and provide case number 44653661. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We hope to help you achieve your perfect look with L'Oréal Paris!