Nivea Soft Moisturizing Crème Body, Face and Hand Cream Scented - 6.8oz
$7.99 ($1.18/ounce)
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Guests are saying
The new Nivea Soft cream has garnered mixed feedback from guests, with many praising its lightweight texture, pleasant scent, and effective moisturizing properties. Guests appreciate its quick absorption and non-greasy feel, making it suitable for daily use on both face and body. However, some long-time users express disappointment over the formula change, longing for the original version. Overall, it remains a popular choice for those seeking hydration without heaviness.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.7 out of 5 stars with 12887 reviews
effectiveness: 4.1 out of 5
quality: 4.06 out of 5
value: 3.9 out of 5
77% would recommend
135 recommendations
5 out of 5 stars
29 January, 2026
originally posted on niveausa.com
NotaHappyCamper
I just opened the new improved formula of Soft. What????? It is not as creamy and does not smell as good as the old formula. Now I will have to find something else. Blah. I have also made a comment on your FB page.
1 out of 5 stars
28 January, 2026
originally posted on nivea.co.uk
Burns my face!
I’ve been using this Nivea soft moisturiser for years. Today I put some on my face and it burned like crazy, I had to wash it off and take an antihistamine as my face went all red. I just noticed it says new formula- I’m stuck in the Philippines now so I can’t just pop to the shop to get more. I’m rarely allergic to anything, I’ve googled and seems I’m not the only one!! Fuming!!! Nivea bring back the old formula
5 out of 5 stars
21 January, 2026
originally posted on niveausa.com
we need the old formula back🤦♀️🤦♀️🤦♀️
[This review was collected as part of a promotion.] this formula itchy and broke me out immediately after using the new one, the old one was so good tho
1 out of 5 stars
20 January, 2026
originally posted on niveausa.com
Listen to your customers!
Please please bring back the old formula. We are all here begging you. It’s been our tried and true for years! There was nothing wrong with the old formula, all you’ve done is disappointed many of us who have been loyal to your brand for decades
1 out of 5 stars
20 January, 2026
originally posted on nivea.ca
New formula sucks
I used the "old formula" for 15 years and loved it, the new formula is thin and does not leave my skin feeling hydrated or soft. Nivea, you really messed up with this one. I am always looking for ways to be more eco friendly, but sadly this new product is just not a good product. It should have been released under a different name.
1 out of 5 stars
13 January, 2026
originally posted on nivea.ca
BRING BACK THE OLD FORMULA
Awful. Bring back the original formula please, this one is horrifically drying.
3 out of 5 stars
4 January, 2026
originally posted on influenster.com

Hydrating Thick Moisturiser
[This review was collected as part of a promotion.] I found the Nivea Moisturising Cream very thick and deeply hydrating, which is great for dry skin. However, the scent was quite strong and overpowering for me. While it does moisturise well, the fragrance makes it less enjoyable for everyday use, especially if you prefer gentler products.
1 out of 5 stars
29 December, 2025
originally posted on nivea.co.uk
What a shame
Both my daughter and I have been using the product for 15 years. It was absolutely perfect. Now it’s rubbish. Its formula leaves our skin sticky and doesn’t moisturise at all. We will definitely not be using this anymore and will now find a new brand.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 December, 2025Verified purchase
(no review title)
I have been using this product for over 20 years. I used the new formula for the first time last week. I didn't know the formula changed until I tried it for the first time and read the reviews. This new formula is thinner, greasy, and has a smell to it. This new formula doesn't work for me.I know have to look for a new brand.
5 out of 5 stars
27 December, 2025Verified purchase
Never ttied tge old formula but this new formula is PERFECT!
I absolutely love this lotion! I never tried the old formula that everyone is talking about but this current formula absolutely work for my combo skin. It leaves my skin hydrated but without that heavy film feeling some Nivea creams have. I get no breakouts and it’s just the right balance. I also started using it on my arms and upper arms and it’s worked wonderfully. A little goes a long way without leaving it feeling heavy! I will absolutely continue to buy this lotion!
5 out of 5 stars
26 December, 2025
originally posted on niveausa.com
silky soft
I usually use Nivea creme for my hands and the cocoa butter for my body. I traveled by air and left my face moisturizer at home. Ran to the store and found Nivea Soft. Never used it before. I've used it on my face and body for a few days now. I love it! Soaks in fast and doesn't feel heavy. My feet feel so soft! I'm very impressed. My new favorite.
1 out of 5 stars
23 December, 2025
originally posted on nivea.co.uk
Nivea Soft vegan awful
Like most people I have a very busy life. One thing that was easy was Nivea soft. The new vegan formula is truly awful. It doesn't absorb at all is waxy and sticky. Now I have to find a new moisturiser so a lot of research needed. I'm deeply disappointed as this is unusable
1 out of 5 stars
21 December, 2025
originally posted on nivea.co.uk
Nivea Soft - new formula
Following in the footsteps of my Nana, I have used Nivea Soft (a fabulous product) for many years. It always left my skin feeling hydrated. Unfortunately I am now going to have to look for an alternative product. The new vegan formula does not leave skin feeling hydrated, I found the opposite. Very disappointed
5 out of 5 stars
15 December, 2025
originally posted on nivea.ca
My Everyday Go To Moisturizing Cream
(This review was collected as part of a promotion.) I received this Nivea Soft Moisturizing Cream from Topbox to try and review. It’s lightweight, refreshing, and absorbs quickly without feeling greasy. It keeps my skin soft and hydrated, and works well for the face, hands, and body. A great everyday moisturizer with a fresh feel and gentle scent.
1 out of 5 stars
2 December, 2025
originally posted on nivea.co.uk
Bring back the old formula!
Feel conned - just seen from reviews that the formula has been changed, thought I was buying same product I've been using and loving for years. New product doesn't soak in, sits on my skin and feels like it's burning/irritating the skin when its applied
1 out of 5 stars
29 November, 2025
originally posted on nivea.ca
please bring back the old formula
I am male and have been using the Nivea soft, has to be 30 years. I work outside in construction and use it on my face twice a day ( morning and night). this new vegan formula is terrible
1 out of 5 stars
Thumbs down graphic, would not recommend
29 November, 2025
This is an American recipe! American Mineral oil was added! That is one big reason your skin "breaks out"!
This is an “American” recipe. Mineral oil was added in USA to make it cheaper to make. European version has NO mineral oil because I used it in Europe. (Unless the European version has changed now!) This is One Big reason your skin to breaks out. Mineral oil is petroleum based! In other words…rubbing car oil on your face.
1 out of 5 stars
29 November, 2025
originally posted on nivea.ca
New formula sucks
I was so happy to have finally found a product that worked for my face, and then of course it got changed. This stuff is more like a gel than a cream, it doesn't work nearly as well, and irritates my skin like crazy. So bummed when I realized immediately after opening a new container. I want the old one back!
5 out of 5 stars
28 November, 2025
originally posted on niveausa.com
Please bring back the original!!
I've been using nivea almost exclusively for 40 years. I am so disappointed they changed the formula. It is sticky and makes my skin feel dry and it does not work at all with my foundation. It creates these clumpy sticky foundation balls. Sadly I will have to look for a new daily moisturizer now. The new formula is horrible. Please bring back the original formula!!!
1 out of 5 stars
Thumbs down graphic, would not recommend
23 November, 2025Verified purchase
New formula awful, causes bad skin reactions
I've used Nivea Soft for decades. I have sensitive skin and this has been wonderful. However, they changed the formula. I still had a "stockpile" of the old formula because I stock up when it's on sale. I just used the last of that and opened a new jar and immediately knew something was wrong. I started comparing ingredients and they were very different. I used it, because it's all I had, and it feels yucky, and my skin had a bad reaction (red, itchy). I'm in a bind because I'm about to travel and have no way to find a new body cream tonight! I Googled this and discovered the change and read over and over that many people are having problems with the new "vegan" formula. Some people have had horrible skin reactions. "More naturally derived" and "vegan" do not mean better or good. WHY DID THEY CHANGE THIS!? They could have created a new vegan product that some folks might prefer, and let others keep using the old formula. From what I can see, most long-term Nivea Soft customers hate the new formula and many cannot use it at all, like me.