Oral-B Glide Pro-Health Deep Clean Dental Floss Cool Mint

Thank you for your review of our Deep Clean Floss. We're sorry to hear that you're not satisfied with our product. When designing our floss, we conduct extensive quality checks, research, and consumer testing to create features we believe you’ll love while ensuring optimal performance. We continuously improve our materials to deliver the best products possible. This has led to the transition to a new microtextured floss fiber that provides the same great clean you have come to expect from our floss products. We understand that preferences vary from person to person, so we truly appreciate you reaching out. Your feedback will be considered when making improvements or designing future products, and we will share your comments with our Quality Team. We'd appreciate the opportunity to make this right and help you find a floss that meets your oral care needs. Please call us at (800) 566-7252 so we can assist you further and gather more details for our review.

We are dedicated to bringing our consumers premium products for their oral care, and we are disappointed to hear that you experienced discomfort with your recent use of our Oral-B Deep Clean floss. Our new Oral-B Glide micro-texture floss is made of soft, gentle nylon and elastic materials that offer triple action cleaning, softness, comfort, and durability that is tear-resistant. As a regular user of our floss products, you know that this is not the level of performance that we would expect, and we will share this information with our Safety and Quality Teams. Since you have experienced discomfort while using this floss, we would recommend discontinuing the use of the product. We would like to suggest our Oral-B Essential Floss or our Oral-B Satin Floss as a potential replacement, as they are still made with their original formula. We would love a chance to learn more about your experience so we are better able to assist you, and invite you to give us a call at (800) 566-7252.

We are continuously striving to offer our consumers the most innovative products for their oral care, and we are disappointed to hear that your most recent use of our Oral-B Glide Pro-Health Deep Clean Floss did not offer the same great experience that you have come to expect, Lia. Many of our flosses have transitioned to our new Cleantech Fiber, which is designed to slide easily between tight spaces while providing a gentle yet powerful clean, and we will share the information you have provided with our team. While most of our flosses are now made with this fiber, we would like to recommend giving our Oral-B Essential Floss or our Oral-B Satin Floss a try, as these are both made with their original formula. We would be grateful for a chance to learn more about your experience so we are better able to assist you, as well as gather some additional information for our Quality Team and invite you to give us a call at (800) 566-7252.

Thank you for your loyalty and for taking the time to share your feedback. We apologize for the frustration caused by the recent changes we made to our floss, and we’ll share your message with our Quality Team. Oral-B continually strives to improve materials and deliver the best products. As a result, we transitioned to a micro-textured CleanTech floss material that is designed to be strong, shred-resistant, gentle, and slides easily between teeth. Please know that all our floss products undergo many quality checks to ensure you receive them in perfect condition. We’re sorry that wasn’t the case with your recent purchase. Please call us at (800) 566-7252 so we can learn more and provide you with the best assistance.

Thank you for your feedback, Angie. It's valuable to us and will be shared with our Quality Team. We're sorry to hear that you're not satisfied with our Deep Clean Floss. Please be assured that we conduct thorough quality checks on our floss to ensure optimal performance. With our consumers in mind, we continuously improve our materials to deliver the best products possible. This has led to the transition to a new microtextured floss fiber that provides the same great clean you have come to expect from our floss products. We'd appreciate the opportunity to make this right and help you find a floss that meets your oral care needs, such as our Oral-B Essential Floss, which effectively removes plaque to reduce cavities and is made to glide smoothly between teeth. Please call us at (800) 566-7252 so we can assist you further and gather more details for our review.

Thank you for taking the time to share your feedback with us, Jay. We’re very sorry you’re unhappy with the texture of our new CleanTech floss material. When we design our products, we conduct extensive research and consumer testing to incorporate features that we believe you will love. We know that preferences can vary from person to person, and we’ll share your message with our Quality Team. Please be assured that all our floss products undergo many quality checks to ensure they are durable, gentle, and slide easily between teeth for an effective clean. Please call us at (800) 566-7252 so we can learn more and help you find a floss that works best for you.

We appreciate your loyalty and for taking the time to share your experience with us. We apologize that the new CleanTech floss material hurts to use. We’ll share your message with our Quality and Safety Teams. We'll also let them know you’d like to see the previous floss formulation return. When we design our products, we conduct extensive research and consumer testing to incorporate features that we believe you will love. The new floss material is designed to slide easily between teeth while being both durable and gentle. We want to assure you that all our floss products undergo rigorous inspections to ensure you receive them in perfect condition and are safe to use as directed. We’re very sorry this wasn’t the case with your recent purchase. Your safety and comfort are our top priority, and we recommend you discontinue using this floss if you haven’t already done so. We want to learn more so we can provide you with the best assistance. Please call us at (800) 566-7252.

Thank you for taking the time to review our Deep Clean Floss, Ezi. We're sorry to hear that you're not satisfied with our product. Please be assured that we conduct thorough quality checks on our floss to ensure optimal performance. With our consumers in mind, we continuously improve our materials to deliver the best products possible. This commitment has led to the transition to a new microtextured floss fiber that provides the same great clean you have come to expect from our floss products. Your feedback is important to us and will be shared with our Quality Team. We'd appreciate the opportunity to make this right and help you find a floss that meets your oral care needs. Please call us at (800) 566-7252 so we can assist you further and gather more details for our review.

Thank you for your loyalty and for taking the time to share your feedback. We apologize for the frustration caused by the recent changes we made to our floss, and we’ll share your message with our Quality Team. Our new micro-textured CleanTech floss material is designed to slide easily between teeth and is shred-resistant. Please know that all our floss products undergo many checks to ensure you receive them in perfect condition. We’re sorry that wasn’t the case with your recent purchase. Please call us at (800) 566-7252 so we can learn more and help you find a floss that works best for you.

We appreciate your loyalty and for taking the time to share your experience, D. We’re disheartened to hear that the new floss didn’t provide an efficient clean and caused discomfort to your gums. This isn’t something we’d expect, as our new CleanTech floss fiber features a scrubbing texture that efficiently removes plaque while being durable and gentle on the gums. We’ll share your message with our Quality and Safety Teams. We want to assure you that all our floss products undergo thorough inspections to ensure you receive them in perfect condition and are safe to use as directed. We’re very sorry this wasn’t your experience with your recent purchase. Your safety and comfort are our top priority, and we recommend you discontinue using this floss if you haven’t already done so. We want to learn more so we can provide you with the best assistance. Please call us at (800) 566-7252.

Thank you for leaving this review, Amy, and we're sorry to hear you're not a fan of our floss. We did recently made a change to our floss, as it now has a CleanTech fiber that is micro-textured to provide the same benefits you love. Our products go through many quality checks, and as a loyal Oral-B user, you know this isn't the quality we'd expect. We value your feedback and we'll share it with our Quality Team, including that you prefer the previous version. We invite you to give us a call at (800) 566-7252 to share more about your experience, and so we can help further.

We appreciate you taking the time to leave this review. We're sorry to hear about your recent experience with our Oral-B Glide Deep Clean Floss. Please know our products go through rigorous safety and quality checks, and are evaluated to be safe when used as directed. It's upsetting to hear that our floss is causing pain. Our top priority is your safety, and we recommend that you discontinue using the product. Your feedback is incredibly valuable to us, and we’ll share it with our Safety Team, including that you'd like to see the previous version return. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

Thank you for taking the time to leave a review. We know how important floss is to any oral care routine, and we're sorry to hear you're not a fan of our recent changes. We're always improving materials and ensuring we deliver the best products. As a result, our floss picks now have a CleanTech fiber that is micro-textured to provide the same benefits you love. Our products go through many quality checks, and we try our best to make products that you'll love as much as we do. We're committed to improving our products and value your feedback, which we will send to our Quality Team, including that you prefer the previous version. To share more about your experience, we invite you to give us a call at (800) 566-7252.