Oral-B Glide with Scope Outlast Dental Floss Picks - Mint

We always want to provide you with floss picks that get through those tight spaces without worrying about floss breaking or getting stuck between teeth, so we're sorry this was not the case with your recent pack. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. If the floss picks continue to get stuck in your teeth, we recommend discontinuing the use of the pack of floss picks. We continue to improve floss materials to ensure the best products reach you. As you noticed, we transitioned to a new microtextured fiber to enhance your flossing routine, effectively removing plaque and food particles between teeth and below the gum line while still being smooth and shred-resistant, so floss breaking isn't what we'd expect. We'll be sure to share with our team that you'd like to see the return of the previous floss version. Your loyalty and satisfaction are important to us, and we'd like to learn more about your experience and help further. When you can, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're sorry our new Scope Outlast Floss Picks have been causing gum discomfort while flossing, and we'd like to help. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we recommend you discontinue using the floss picks. Oral-B continues improving floss materials to ensure the best products reach you. As a result, we transitioned to a new microtextured fiber to enhance your flossing routine, effectively removing plaque and food particles between teeth and below the gum line while still being smooth and shred-resistant. We'll be sure to share with our team that you'd like to see the return of the previous floss version. So we can learn more about your experience and help further, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're very sorry that the Oral-B Floss Picks you're using are not gliding between your teeth as easily as it has in the past, Leecinn. Our products and packages go through many quality checks and we try our very best to make sure that each meets our high performance standards. When using our new microtextured floss, what you've described isn't the experience we'd expect, so we appreciate your letting us know. Your loyalty is important to us, and we'd like to gather some details to further assist you with this. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.

We appreciate that you've used Glide + Scope Outlast Floss Picks for years, and are sorry that you're experiencing the floss breaking off in your teeth, Jack. At Oral-B, we're always striving to deliver the best products, and the new microtextured floss fiber that we've transitioned to, is designed to be strong and shred resistant, so you'll continue having the flossing experience you've known and loved. Our products undergo many quality checks, and what you've described isn't the experience we'd expect or want you to have. Your loyalty is is important to us, and we'd like to learn more about your experience, for a closer look. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can assist you.

We're very sorry you experienced floss shreds getting left in your teeth, MeLoto. Our floss products go through many quality checks and we try our very best to make sure that each one performs to our high standards. We appreciate your letting us know this happened to you, and we’d like to gather some details to further help. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.

We're sorry our new Scope Outlast Floss Picks have been shredding and got stuck between your teeth, causing your dental work to loosen, and we'd like to help. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We agree it's best to discontinue using the floss picks. As you noticed, we transitioned to a new microtextured fiber to enhance your flossing routine, effectively removing plaque and food particles between teeth and below the gum line while still being smooth and shred-resistant, so floss shredding isn't what we'd expect. Your loyalty and satisfaction mean the world to us, and we'd like to learn more about your experience and share this with our team. When you have a chance, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We appreciate that you've used Oral-B floss picks for years, PP99, and are very sorry that you've been experiencing the floss shredding and breaking lately. At Oral-B, we're always improving materials and looking to ensure that we deliver the best products, and our products undergo many quality checks. What you've described isn't the experience we'd expect or want you to have when using our The Oral-B Glide with Scope Outlast Floss Picks. Your loyalty is appreciated, and we'd like to gather somee details from you, to further help. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday, so we can assist you.

Thank you for taking the time to share with us. Our Oral-B products are put through rigorous quality tests to ensure they arrive to you in the best condition, and we wouldn't expect for your Oral-B Glide + Scope to shred. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 566-7252.

Lori, Oral-B continues improving floss materials to ensure the best products reach you. As a result, we transitioned to a new CleanTech fiber that is microtextured to effectively remove plaque and food debris between teeth and below the gum line and slides 50% more easily in tight spaces. With the many quality checks in place, floss shredding isn't what we'd expect. So we can learn more about your experience and help further, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

Michael, we stand behind providing only the best products for our Oral-B users. That said, we transitioned to a new microtextured fiber to enhance your flossing routine, effectively removing plaque and food particles between teeth and below the gum line while still being smooth and shred-resistant. Your loyalty and satisfaction mean the world to us, and we'd like to learn more about your experience and what didn't meet your expectations. When you have a moment, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're sorry our new Scope Outlast Floss Picks have been breaking, and we'd like to help. Our products undergo many quality checks to ensure they reach you in perfect condition, providing the ultimate flossing experience, so this isn't what we'd expect. Oral-B is always improving floss materials to ensure the best products reach you. That said, we transitioned to a new CleanTech fiber that is microtextured to effectively remove plaque and food debris between teeth and below the gum line and slides 50% more easily in tight spaces. Your satisfaction means everything to us, and we'd like to learn more about your experience and help further. When you're free, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We appreciate your loyalty, EC4587, and are sorry this has been happening with your current floss picks. At Oral-B, we're always improving materials and looking to ensure that we deliver the best products. We’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant, but also soft and gentle on your gums. Our products undergo many quality checks, and what you've described isn't the experience we'd expect for you. We want you to have the best flossing experience always, and would like to learn more details from you, to further help. Please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.

We're sad to hear you aren't enjoying the new version of these floss picks. Your feedback is very important to us, so we'll be sure to let the rest of our team know you'd like to see the previous version return. If you'd like to share more, give us a call at (800) 566-7252.