Pantene Pro-V Miracles Infinite Lengths Biotin + Collagen Conditioner - 10.9 fl oz

Thank you for your feedback on Pantene Pro-V Miracles Infinite Lengths Biotin + Collagen Conditioner. We are happy to hear you find the scent pleasant. However, we are sorry to hear you were dissatisfied with your purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured we are sharing your comments with the rest of the team. Sounds like this product may not be as moisturizing as what you need for your hair type. We would like to recommend trying a conditioning treatment 2 or 3 times a week or try a leave-in conditioner instead of one you rinse out. Please feel free to call us at (800) 945-7768 or email us through our Contact Us page for further assistance.

Thank you for sharing your encounter with our Pantene Pro-V Miracles Infinite Lengths Biotin + Collagen 1 Minute Miracle Conditioner. We're sorry to hear that you didn't get any relief from any frizz. That's not the kind of results we expect our consumers to have and will be sure to share your report with the rest of our team. As you may already know, hair is usually frizzy when it hasn't been conditioned well enough. It's a chance that the product you used wasn't the correct version for your hair type. Consider using a richer conditioner or trying a hair care treatment 2-3 times out of the week. When you have the time, please give us a call at (800) 945-7768 or email us through our Contact Us Page so we may better assist.

Thank you for reaching out about our Pantene Pro-V Miracles Infinite Lengths Biotin and Collagen 1 Minute Miracle Conditioner. We are so sorry to hear that you felt an intense itching all over your body. That's not the kind of experience we expect our consumers to have and we can only imagine how frustrating this may have been for you. You can be sure that we are handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers may have personal sensitives and are unable to tolerate specific ingredients or formulations. If you have not already done so, we ask that you discontinue from using the product. When you have the time, please give us a call at (800) 945-7768 or email us through our Contact Us Page so we can assist you further.

Thank you for providing feedback on our Pantene Pro-V Miracles Infinite Lengths Biotin + Collagen Conditioner. We're so disappointed to hear that you didn't receive the results that you desired and that the products seemed watery. We've tested our products thoroughly so they can deliver the benefits we advertise. Because of this your comments have been truly unexpected. You can be sure that we are reporting your comments to our Quality Assurance Team and the rest of our Pantene team. The product may have been watery due to it possibly being exposed to extreme temperatures. Product's consistency can change, becoming thinner or thicker than usual, when exposed to extreme temperatures. This can be heat or cold. The product should return to its original consistency once its returned to normal room temperature. We want to assist you further. Please give us a call at (800) 945-7768 or email us through our Contact Us Page so we may do so.

Thank you for reaching out about our Pantene Pro-V Miracles Infinite Lengths Biotin + Collagen Conditioner. It's so upsetting to hear that you have noticed your hair thinning more than usual. We understand that this can be devastating to experience and we want to express our deepest apologies while also providing you with some helpful information and reassurance. It's important to understand that losing around 50 to 100 hairs a day is considered normal. However, we do acknowledge that extensive hair loss can be distressing. It may help to know that there are various factors that can contribute to a significant amount of hair loss. These include, but aren't limited to, hormonal changes, illnesses, infections, stress, and more. Since you have noticed more thinning, we strongly recommend speaking to your doctor who can explore more potential causes. We want to assure you that our hair care products have been thoroughly tested to be safe for use and do not cause or speed up hair loss. Still, we want your comments to get the attention they deserve. To do so, we'd like to collect some additional information from you. You can be sure that every detail shared will be reported to our Health and Safety Team and the rest of our Pantene Team. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do recommend discontinuing from using the product. Please give us a call at (800) 945-7768 or email us through our Contact Us Page so we can better assist you.

Thank you for sharing feedback on our Pantene Pro-V Infinite Lengths Biotin + Collagen Miracle Conditioner. We value your loyalty to our brand and it disappoints us to hear that you haven't been utterly satisfied lately. We'd like to apologize that you've had to experience residue being left in your hair, that the product seemed to be too light, and that you've also developed frizz. This is not the experience we want you to have and we appreciate your bringing it to our attention. Please be assured that we are sharing this report with the rest of our team. There's a chance that this product isn't the most suitable one for your hair type or needs. We've learned that hair can be frizzy if it's not conditioned well enough and we recommend using a richer conditioner. You could also try using one that you leave in instead of one that you rinse. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate you for taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. Please give us a call at (800) 945-7768 or email us through our Contact Us Page so we can assist you further.