OtterBox iPad (9th/8th/7th generation) Defender Series Pro Case - Black
$80.96
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3.9 out of 5 stars with 168 reviews
quality: 3.46 out of 5
value: 2.95 out of 5
51% would recommend
39 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
16 August, 2025Verified purchase
Case provides no protection from screen breaking
Brand new iPads screen completely shattered. iPad was a birthday gift for my daughter. This case did nothing to protect the iPad. Highly disappointed in this product. The iPad is unable to be repaired and it’s a complete loss. I always had high expectations for an OtterBox product. Our previous OtterBox case on an older iPad, included the physical screen cover and lasted for 10 years with no issues. I can’t express my frustration that this happened the case was less than six months old this should’ve never happened. OtterBox bring back the old cases that actually worked please.
1 reply from OtterBox Customer Support team - 8 months ago
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
1 out of 5 stars
Thumbs down graphic, would not recommend
6 August, 2025Verified purchase
Snapped by a 7-year-old
I got this case at Christmas for for my grandson's new iPad. He tried to get it off this week in the corner of it snapped right off. Cheap material! Definitely don't spend this kind of money!
1 reply from OtterBox Customer Support team - 8 months ago
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
1 out of 5 stars
Thumbs down graphic, would not recommend
22 March, 2025Verified purchase
Useless
No screen protector, useless
1 reply from OtterBox Customer Support team - 1 year ago
Hello! When speaking of iPads, the Defender Pro Series case does not include a built-in screen protector to allow for use of one of our screen protection offerings. The Defender Series case features a built-in screen protector for iPad devices.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 February, 2025Verified purchase
Did not work
I bought this case for my grandson's iPad in September. Today (February) it dropped on the floor inside the house and shattered everywhere. The iPad screen also shattered and actaully has a 1 inch gaping hole in it. The iPad cost upward of $400 and this "screen saver" cost $70 at the time it was purchased. Money wasted! Do not buy this product!
1 reply from OtterBox Customer Support team - 1 year ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give reach out to us via chat if you would like a new case.
5 out of 5 stars
Thumbs up graphic, would recommend
16 September, 2024Verified purchase
Worth the money
Very sturdy case that will no doubt protect the iPad from accidents. Worth the money.
1 out of 5 stars
Thumbs down graphic, would not recommend
18 August, 2024Verified purchase
The pro case doesn't come with a screen protector.
The pro series case does NOT come with a screen protector…you can read the comment from the Otterbox specialist,& ignore the Target rep. Apparently, the standard defender case does have a screen protector. I feel like I got ripped off on this case. I’ll buy another case, but certainly not from Target, which is also where I bought the iPad.
1 reply from OtterBox Customer Support team - 2 years ago
Hello, Paul! You are absolutely correct in that the Defender Series comes with a built-in screen protector by design, and the Defender Pro does not feature the built-in screen protector by design, but pairs perfectly with any of our screen protection offerings for the device. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions or future warranty needs.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 July, 2024Verified purchase
Worthless product
Does not protect the item like other otterbox cases. Completely useless. My iPad has now been broke twice in less than 2 months. Do yourself a favor, save the almost $90 and buy something else.
1 reply from OtterBox Customer Support team - 2 years ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
3 out of 5 stars
5 May, 2024Verified purchase
Otterbox Defender Pro
The Q&A for this item was confusing and the product description doesn’t say as to whether the Otterbox Defender PRO comes with a screen protector. Found out it does NOT. Since the price was so reasonable I purchased it with the hope that it did. As I found out it does not. So I returned it. I could have bought a separate screen protector, but it would have added another $20, at least to the price. I went to the Otterbox web site and found that the Defender comes with a built in screen protector, not the Defender Pro. Since Target as well as some other local retailers did not stock the Defender, I returned the Pro model and ordered what I wanted directly from Otterbox. It cost about what I would have paid for the Pro and a separate screen protector, but without the hassle of installing one separately and worrying about air bubbles under the separate protector. It arrived in 2 days and went on like a charm. With the built in screen protector it was quickly and easily aligned and installed without the worry of air bubbles. Wish this was the model that Target was stocking. Would have made things quicker and simpler. By the way, both of these models are pretty much identical and cost the same with the Defender having a built in screen protector. The Defender Pro does not have a protector but instead has some kind of antibacterial substance imbedded into the plastic.
1 reply from OtterBox Customer Support team - 2 years ago
Hello! We certainly apologize for the confusion and are so glad to hear you found the product you were hoping for! If there are additional questions or issues we may assist with, please reach out to our CS Team by phone or via chat, and we are happy to help!
5 out of 5 stars
Thumbs up graphic, would recommend
1 March, 2024Verified purchase
Almost perfect
I absolutely loved that it perfectly for my iPad 8th generation. However the reviews and description say it has a built in screen protector but mine came without it. I gave this a five star because it’s doing it job I’m just bummed out that I was lied to about the built in screen protector.
1 out of 5 stars
2 February, 2024
originally posted on otterbox.com
Good product although a bit expensive
I sent this one back as I order wrong size. Waiting for refund.
1 reply from Customer Service team - 2 years ago
Hello, Linda! We look forward to assisting with that return! If you are in need of a status update on that return, please feel free to reach out to our Customer Service Team via phone or chat and we are most happy to help!
5 out of 5 stars
16 January, 2024
originally posted on otterbox.com
Great case - no screen protector is disappointing
great case, disappointed that the screen cover, which used to be included in the otterbox defender line is now sold separately at a very high price
4 out of 5 stars
6 December, 2023
originally posted on otterbox.com
Strong
Strong, hard case. The only downside is how heavy it is, but I understand for that level of protection.
3 out of 5 stars
Thumbs up graphic, would recommend
5 December, 2023Verified purchase
Strong case
Product is as expected from Otter Box, but i am waiting for a replacement as online fulfillment got it wrong and sent me a ipad pro case vs gen 9 case. And it has turned into awaiting game now.
1 reply from OtterBox Customer Support team - 2 years ago
Hello! We are so glad to hear that the place of purchase is taking care of the issue you encountered. We hope you enjoy the amazing protective nature of the Defender Pro Series case, and please feel free to reach out to our Customer Service Team with any questions that arise about the product!
1 out of 5 stars
Thumbs down graphic, would not recommend
13 November, 2023Verified purchase
Does not include the screen protector like my other ipad had.
This otterbox case does not** include the screen protector like my other ipad otterbox case did. Too expensive to not include a screen protector. Big no sale for me.
1 reply from OtterBox Customer Support team - 2 years ago
Hello! We apologize for any confusion. The Defender Series case for iPad devices features the built-in screen protector and the Defender Pro Series case for iPad devices does not feature a built-in screen protector in order to allow for folks to use a separate screen protector. If our Customer Service Team may assist with any questions, please give us a call at 1-855-688-7269, and we are happy to help.
2 out of 5 stars
Thumbs down graphic, would not recommend
27 October, 2023Verified purchase
Should've been better
At first, I thought this would be as good as my other otter box products, but unfortunately it wasn’t. I read the reviews online so I knew there was no screen protector and that’s just a design flaw, not a flaw of the product itself. The main annoyance is that I have had it for just over a couple months and the snaps that are supposed to hold the pencil have both broken. I anticipated that eventually this would happen, but with the quality of their other products and the price I paid for it, I expected it to have happened much later than a couple months. Extremely disappointed in this product.
1 reply from OtterBox Customer Support team - 2 years ago
Hello! We apologize for any confusion regarding the Defender Pro Series case not featuring a built-in screen protector and the Defender Series case having the built-in screen protector feature. We are so sorry to hear that you have experienced an issue with the pencil holder portion of the case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
3 out of 5 stars
Thumbs down graphic, would not recommend
26 August, 2023
No Screen Protector!
We’ve been using OtterBoxes on our apple devices for years because they work. I’ve dropped my phone and iPad many times over the years and have had no damage. When I had to replace my iPad, I ordered this case to keep it protected. I picked it up at the store and took it home. When I opened it to install it, I realized there was no screen protector. I guess I should have read the description closer instead of assuming it had one, every OtterBox we’ve ever purchased has had one. The odd thing is this is the PRO version that you would think offers more protection, not less. The regular Defender case (which Target doesn’t carry) has a screen protector so I ended up ordering it from from another company.
1 reply from OtterBox Customer Support team - 3 years ago
Hello! We apologize for any confusion or frustration. When it comes to iPad devices specifically, the Defender Series has the built-in screen protector and the Defender Pro Series does not have a built-in screen protector. This allows for customers to protect their device well and also choose whether they prefer the built-in screen protection of the Defender Series, or to pair the Defender Pro Series case with one of our great screen protection options. Should any further questions arise, please feel free to give us a call at 1-855-688-7269 and we are happy to help!
1 out of 5 stars
20 August, 2023
originally posted on otterbox.com
No screen protector
The case was good except for the front cover had no clear film to protect the screen.
1 reply from Customer Service team - 3 years ago
Hello! We apologize for any confusion. The Defender Pro Series case for the iPad is a screenless edition of the case and may be used with a separate screen protector. The Defender Series case for the iPad features the built-in screen protector that you may be referencing. Please give our CS Team a call at 1-855-688-7269 if there are any additional questions we may answer or anything additional we may help with!
1 out of 5 stars
Thumbs down graphic, would not recommend
12 August, 2023
No screen protector
DOES NOT COME WITH SCREEN PROTECTOR. IMAGE IS DECEIVING.
1 reply from OtterBox Customer Support team - 3 years ago
Hello! We apologize for any confusion! In reference to iPad cases, the Defender Series case has a built in screen protector and the Defender Pro Series case does not have a built in screen protector, but is instead designed to function perfectly with our separate screen protection options for the device. If we may assist further or answer any additional questions, please feel free to give our Customer Service Team a call at 1-855-688-7269.
1 out of 5 stars
Thumbs down graphic, would not recommend
8 June, 2023Verified purchase
Terrible does not protect
My daughter dropped it once and the iPad shattered
1 reply from OtterBox Customer Support team - 3 years ago
We're very sorry to learn about your unfortunate experience with the Defender Series Pro case for your iPad. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case. Warm Regards, OtterBox Customer Support
5 out of 5 stars
Thumbs up graphic, would recommend
19 May, 2023Verified purchase
Solid case
Fast delivery. No instructions but easy to install