Olay Complete Lotion Moisturizer - Sensitive Skin - SPF 30 - 2.5 fl oz
$14.99 ($6.00/fluid ounce)
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Guests are saying
This moisturizer with SPF 30 is a favorite among guests for its lightweight feel and effective sun protection. Many appreciate its non-greasy formula that hydrates without leaving a heavy residue. The inclusion of niacinamide is a highlight, as it helps brighten the skin. While some guests noted a white cast and occasional irritation, the overall consensus is that it works well for sensitive skin and is suitable for daily use, making it a reliable choice for sun protection.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 461 reviews
Hydrates Skin: 4.02 out of 5
Moisturizing: 4.09 out of 5
Provides Sun Protection: 4.62 out of 5
Lightweight: 4.32 out of 5
75% would recommend
95 recommendations
1 out of 5 stars
27 January, 2026
originally posted on olay.com
new formula is very irritating
I have used this product for over 20 years. I never had a problem. I didn't realize the formula had been changed. When I used the new bottle it irritated me in my smile lines as well as the horizontal lines on my neck. Terrible change!
1 reply from Customer Care team - 18 days ago
We appreciate you for reaching out about our Olay Complete Daily Moisturizer with SPF 30 for Sensitive Skin. Your loyalty has been greatly appreciated and we'd like to express our deepest of apologies for your recent experience. This has been so unexpected and we can only imagine how upsetting this may have been for you. Please know that we will be handling this with our Health and Safety team as well as the rest of our Olay team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.
1 out of 5 stars
19 January, 2026Verified purchase
It comes off caky. Not lightweight at all.
Chips off of skin like a chalk
1 reply from Olay team - 25 days ago
Thank you for your feedback on Olay Complete Lotion Moisturizer for Sensitive Skin. We are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured we will share your comments with the rest of our team. There are different factors that can contribute to what’s known as “pilling” -- moisturizer balling up on the surface your your skin – or flaking when using a moisturizer. Be sure to apply moisturizer to clean, dry skin only. Pilling, flaking can be caused by using too much moisturizer or by rubbing it in too hard. Try using a little less product and try patting it onto your skin instead of rubbing it in. It may be too much moisture for your skin as well, you may want to switch to a serum during the day and use the lotion at night. Please feel free to give us a call at (800) 285-5170 or email us through our Contact Us page for further information or product recommendations.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 January, 2026Verified purchase
Fornula Changed
My face is breaking out with this new formula change. I don’t understand why they felt the need to change it. Olay is no longer an option for me.
1 reply from Olay team - 27 days ago
Thank you for getting in touch about our Olay Complete Lightweight Lotion with SPF 30 for Sensitive Skin. Your loyalty is much appreciated and we'd like to express how sorry we are hearing of your recent experience. This news has been greatly unexpected and we can only imagine how upsetting this may have been for you. Please know that we will be handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.
1 out of 5 stars
Thumbs down graphic, would not recommend
8 January, 2026Verified purchase
New formula is terrible
The new formula is terrible! It smells strongly, is much thicker, and burned my skin. The old formula was so much better.
1 reply from Olay team - 1 month ago
Thank you for getting in touch about our Olay Complete Lotion for Sensitive Skin with SPF 30. Your loyalty has been greatly appreciated and we are so sorry hearing about your recent experience. What you've shared has been so unexpected and we're glad you brought this to us. We are sure this may have been devastating and we'll be addressing this with our Health and Safety team as well as the rest of our Olay team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend that you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.
1 out of 5 stars
19 December, 2025
originally posted on olay.com
New formula is terrible
Why did you change the formula? The old version was perfect, this new formula is wrecking my skin. It causes redness and stinging. These are not things that a “sensitive skin” product should do.
1 reply from Customer Care team - 2 months ago
Thank you for getting in touch about our Olay Complete Moisturizer for Sensitive Skin with SPF 30. Your loyalty has been appreciated and we'd like to express our deepest of apologies for your recent experience. What you've shared has been so unexpected and we are sure this may have been devastating. You can be sure that this will be addressed with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't already done so. When you have the time, please write to us through our Contact Us page so we can better assist.
1 out of 5 stars
Thumbs down graphic, would not recommend
2 December, 2025
awful new formula
I've used Olay Senstive spf 30 for many years but unfortunately the new formula is terrible. Within minutes of using it I had burning and irritation. Such a shame because the old formula was so soothing
1 reply from Olay team - 2 months ago
Thank you for getting in touch about our Olay Complete Lightweight Lotion with SPF 30 for Sensitive Skin. We value your loyalty and would like to express how sorry we are to hear about your recent experience. What you've shared has been so unexpected and we can only imagine how upsetting this may have been for you. Please know that we will be addressing this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.
1 out of 5 stars
1 December, 2025
originally posted on olay.com
Horrible formula change
I have used Olay sensitive spf 30 for many years but the new formula is awful. It used to be soothing to my skin but the new version caused redness and irritation within minutes. I’m so disappointed I need to find a different product now
1 reply from Customer Care team - 2 months ago
Thank you for getting in touch about our Olay Complete Lightweight Lotion with SPF 30 for Sensitive Skin. Your loyalty has been more than appreciated and we'd like to express how upsetting it is to hear about your recent experience. What you've shared has been so unexpected as we have always wanted nothing but the best for our consumers. We understand how frustrating this may have been and we're glad you brought this to our attention. We'll be sure to have this addressed with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't already done so. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.
1 out of 5 stars
3 November, 2025
originally posted on olay.com
Don’t change the formula
I really like this product and I don’t want it to change can you please add back the Camille extract and bring back the aloe leaf extract instead of the juice. Also please don’t add startch it’s makes the skin oily. Also don’t change the formul.
1 out of 5 stars
Thumbs down graphic, would not recommend
8 October, 2025
New formula with cornstarch is terrible!!!
I've been using this amazing sunscreen daily for at least 15 years. It goes on perfectly, leaves my skin moisturized and protected all day, and has Vit E and B too. My last trip to Target I noticed the bottle packaging changed and saw cornstarch was added to the ingredient list. I gave the new formula a try. It immediately soaks in and leaves my face dry and tight. Really tight. This new formula is awful for sensitive skin. Please bring the old formula back - it was Perfect!!!
1 reply from Olay team - 4 months ago
Thank you for sharing your experience with our Olay Complete Light Weight Lotion for Sensitive Skin with SPF 30. Loyalty such as your has always been appreciated with us at Olay and we'd like to express how upsetting it is learning of your recent experience. What you've shared here with us has been very unexpected and we are sure this may have been more than disappointing. Please know that we will be sure to handle this with our Health and Safety team as well as the rest of our Olay team. We really wanted all of our consumer to receive the same great benefits you've gotten over the years. Safety is our highest priority and we have made it our duty to test our products thoroughly, ensuring they are safe when used as directed. However we understand that some consumers may have personal sensitivities and cannot tolerate a specific formulation or ingredient. If you haven't done so, we ask that you discontinue from using the product. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.
2 out of 5 stars
28 September, 2025Verified purchase
New Formula
I’ve been using this lotion for a decade and they recently changed it to a new formula that makes my face super greasy and breaks out. I’m SO bummed. Prior to that it was 5 stars.
1 reply from Olay team - 5 months ago
Thank you for your feedback on Olay Complete Sensitive Lotion SPF 30. We appreciate your loyalty to our products. However, we are sorry to hear about your recent experience. We certainly expected you to get the same great benefits as you always did with Olay Complete Sensitive Lotion SPF 30. Your report is unexpected and we are sharing your comments with the Health and Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Still, we recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. Also, regarding the greasy feeling on your skin, as you likely know, it is usually caused by using too much product or a product that is too moisturizing for your skin type. Our team would like to learn more about your experience and offer some product recommendations. Please give us a call at (800) 285-5170 or email us through our Contact Us page.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 July, 2025Verified purchase
Mrs.
The formula has changed. Burns my eyes and makes my face greasy.
1 reply from Olay team - 7 months ago
We appreciate your feedback on Olay Complete Lotion Moisturizer for Sensitive Skin SPF 30. We appreciate your loyalty to our products. We’d like you to know the last formula update to Olay Compete Lotion Moisturizer for Sensitive Skin SPF 30 was in 2017. We are sorry to hear of your recent experience. Your report is unexpected. Please know we are sharing your comments with the Health & Safety Team as well as the rest of the Olay Team. We want you to know all of our products are thoroughly evaluated to be safe when used as directed. However, we do realize some consumers have personal sensitivities that may make them unable to tolerate a particular ingredient or formulation. If you haven’t already, we recommend that you discontinue using the product. Regarding skin feeling greasy after using a moisturizer, this is sometimes caused by using too much product or one that is too moisturizing for your skin type. We’d love to learn more of your experience. Please feel free to call us at(800) 285-5170 or email us through our Contact Us page for further assistance.
4 out of 5 stars
3 July, 2025
originally posted on olay.com
SPF 30 container
I have been an Olay user for years. I chose this product because of the higher SPF30. The dispenser pump does not pump out the product as it is only 1" long. See photo.
3 out of 5 stars
Thumbs down graphic, would not recommend
1 May, 2025Verified purchase
Didn't work for me, very drying
I tried this product as a replacement for the Olay’s Age Defying anti-wrinkle day lotion with spf15. I have used the prior product for a decade, and I an so sad it was discontinued. Unfortunately this other product did not work on my skin. It was extremely drying and didn’t feel good under makeup. I now will only use it when I am going to be in the sun without makeup.
1 reply from Olay team - 10 months ago
Thank you for sharing your thoughts on our Olay Complete Lotion Moisturizer for Sensitive Skin with SPF 30. We're truly sorry to hear that one of your favorite products has been discontinued. Such decisions are never easy, and they’re often influenced by consumer demand. Your feedback is incredibly important to us, and we will certainly pass it along to our team. We strive to ensure that all of our consumers have outstanding experiences with our products, and it’s disappointing to learn that you faced issues with its application, leaving your skin feeling dry. This is not the experience we aim to provide, and we will prioritize sharing your concerns with both our Quality Assurance Team and the wider Olay Team. We would love to understand more about your experience and assist you in finding a product that suits you perfectly. Please don’t hesitate to give us a call at (800) 285-5170 or email us through the Contact Us page on our website.
2 out of 5 stars
Thumbs down graphic, would not recommend
1 May, 2025Verified purchase
Used to Love It, But Something Has Changed
I used to use Olay Complete Lotion Moisturizer for Sensitive Skin with SPF 30 regularly and always liked how it absorbed quickly and left my skin feeling smooth and protected. Unfortunately, the last two times I purchased it, something seemed off. Two bottles ago, I noticed the consistency felt different. Instead of absorbing into my skin like it always had, it just sat on the surface. I assumed it might have been an older bottle that had been sitting on the shelf too long. Around the same time, I started breaking out on my forehead but didn’t immediately connect it to the moisturizer, since I had used it for years without any problems. I stopped using it for a couple of weeks and switched to my daughter’s face lotion. My skin cleared up. I decided to give Olay another try, thinking the previous bottle was just a fluke. Unfortunately, the same thing happened again. The texture was still off, and within a day of using it, the forehead breakouts returned. This used to be my go-to product, but after two disappointing experiences in a row, I can no longer recommend it. Something in the formula seems to have changed, and my skin is no longer reacting well to it.
1 reply from Olay team - 10 months ago
Thank you for sharing your experience with the Olay Complete Lotion Moisturizer Sensitive with SPF 15. We’re genuinely sorry to learn about what you encountered. Please know that this isn’t an expected outcome, and we fully understand your concerns. We will promptly relay your feedback to our Health and Safety Team, along with the rest of our Olay team. While we rigorously evaluate all our ingredients to ensure they are safe and effective when used as directed, we do acknowledge that some individuals may have specific sensitivities to certain ingredients or formulations. That said, we want all our consumers to have a positive experience with Olay. Rest assured, we continually monitor our products for quality and safety. We recommend that you stop using this product and reach out to us for further assistance. You can give us a call at (800) 285-5170 or send us an email through the Contact Us page on our website.
5 out of 5 stars
Thumbs up graphic, would recommend
21 April, 2025Verified purchase
Light Daytime Moisturizer with Good SPF Protection
This is a nice, light moisturizer that easily spreads. It contains enough zinc oxide to provide good protection, with no white cast.
4 out of 5 stars
3 November, 2024Verified purchase
Works but a little greasy
I wanted an SPF in my daily moisturizer. It still seems a little greasy to me but it does what I need it to.
3 out of 5 stars
Thumbs down graphic, would not recommend
19 September, 2024Verified purchase
Irritating/Drying out eyelids
This product does have a white cast, but once I’m done rubbing it into my skin, it’s fine for my skin tone! I’ve been using this product for maybe 2-3 days, I have noticed my eyelids are dry/flaky. This is the only thing I have changed in my skincare routine, so I’m assuming it’s irritating or drying out my eyelids. Sadly, I would not buy again.
4 out of 5 stars
Thumbs up graphic, would recommend
19 July, 2024
Daily Facial Sunscreen
Makes skin look great, and I don't need to use powder when using this sunscreen, because my skin is not oily with it. Normally, I have very oily skin and need to use powder. I don't put it anywhere close to my eyes though.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 July, 2024
Ugh sunscreen scent
Smells strongly of chemical sunscreen. Luckily only tried on my hand first and even after several washes I still smell it and it has given me a headache. Definitely not something I’d want on my face all day. Returning.
5 out of 5 stars
Thumbs up graphic, would recommend
9 July, 2024Verified purchase
Love it!
Great daily spf for face!