BISSELL CrossWave All-in-One Multi Surface Wet Dry Vacuum - 1785: Electric Vacuum Mop, Pet Hair, 25ft Cord, 2-Year Warranty
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Target Online store #3991
About this item
Highlights
- Every Purchase Saves Pets™. BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets.
- Vacuum and wash your floors at the same time! The BISSELL® CrossWave® Multi-Surface Wet Dry Vacuum cleans better than a sponge mop and bucket in less time.*
- Multi-Surface Cleaning. Safe to use on tile, sealed wood floors, laminate, linoleum, rubber floor mats, pressed wood floors, area rugs and more.
- Two-Tank Technology. Keep clean water and formula separate from dirty water and dry debris, so you always clean with fresh solution. 8 oz. Simply Multi-Surface Pet formula included.
- Antimicrobial treated* freshstart filter. Designed to product your filter against odors.
- Self-clean Out Cycle + Rinse & Cleanout Storage Tray. Easily keep your machine clean after use with self-clean out cycle and storage tray.
- Dual-Action Multi-Surface Brush Roll. The innovative microfiber and nylon brush rotates at 3000 RPM, while also mopping and picking up dry debris at the same time.
- *Antimicrobial treatment for protection of the filter
Description
Get your hard floors cleaner than you could have ever imagined! BlSSELL® CrossWave® multi-surface cleaner is a revolutionary, all-in-one, multi-surface floor cleaner that vacuums and washes floors at the same time. CrossWave wet dry vac is safe for tile, sealed wood floors, laminate, linoleum, rubber floor mats, pressed wood floors, area rugs, and more. Two-Tank Technology keeps the cleaning solution separate from the dirty water to ensure a fresh mix of formula and water is always being used to clean your floors. The combination of the Dual-Action Brush Roll (that rotates at 3000 RPM) and innovative multi-surface cleaning solution enables CrossWave multi-surface floor cleaner to clean better than a sponge mop and bucket, and in less time**. With the touch of a button, you can seamlessly switch from cleaning hard floors to vacuuming and refreshing your area rugs. After cleaning, the Rinse & Clean Out Storage Tray provides a great place to clean your CrossWave machine, place your brush rolls to dry and store your machine. Your CrossWave multi-surface cleaner will always be ready when you are! Did you know every purchase of a BISSELL product saves pets?
BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. So, when you buy a BISSELL® product, you help save pets, too. We’re proud to design products that help make pet messes, odors and pet homelessness disappear.
*Antimicrobial treatment for protection of the filter
**Measured by BTP0257 hard floor soil cleaning test
BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. So, when you buy a BISSELL® product, you help save pets, too. We’re proud to design products that help make pet messes, odors and pet homelessness disappear.
*Antimicrobial treatment for protection of the filter
**Measured by BTP0257 hard floor soil cleaning test
Dimensions (Overall): 46 Inches (H) x 12 Inches (W) x 10.5 Inches (D)
Weight: 11.5 Pounds
Features: Carry Handle, Cord Wrap, Motorized Brush Roll, Removable Tank, Pet Hair Pick-Up, Removable Nozzle, Separate Clean and Dirty Water Tanks, Filter, Wet or Dry Cleaning, Fingertip Controls
Water Tank Capacity: 828 Milliliters
Cable/Cord Length: 25 Feet
Model #: 17852
Includes: Instruction Manual, Cleaning Solution
Wattage Required: 504 watts
Number of Speeds: 1
Cleaning Path Width: 12 Inches
Recommended Surface Application: Hard Floor, Hardwood, Multipurpose
Recommended Product Application: Floor
Power Source: Electric
Battery: No Battery Used
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 51198563
UPC: 011120234015
Item Number (DPCI): 329-01-0600
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 28.8976 inches length x 13.1 inches width x 11.1 inches height
Estimated ship weight: 16.18 pounds
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is this a steam vacuum ?
submitted by Winky - 5 years ago
A: Absolutely not, do not recommend this for a wet cleaning vacuum.
submitted byHilll - 6 months agoA: No, the CrossWave doesn't steam. The BISSELL CrossWave is designed to vacuum and wash sealed hard floors and rugs simultaneously, eliminating the need to sweep then mop. For carpet, we'd still recommend a separate dry vacuum and deep cleaner. Hope this helps!
submitted byAskBISSELL - 2 years agoBrand expert
Q: Which on this crosswave has better power suction.
submitted by mcerra30 - 6 years ago
A: I have a cordless one for about 2-3 years and I love it. I have used it on my entry area rugs with no issues at all.
submitted byStacie A - 6 months agoA: All of the CrossWave machines have great suction power!
submitted byAskBISSELL - 6 years agoBrand expertA: Steer clear of the cordless model. I am on my 3rd one and It recently quit working! I never use them on carpet. Only on my tile. After a few uses it they no longer charged on the base. It leaves wet streaks everywhere and does not have good suction. The corded version is very good and has good suction.
submitted byNeelie - 4 years ago
Q: I've been using the Bissel solution however I want to know if we can use venigar water mixture or not? Anyone tried it ?
submitted by Livelove - 8 years ago
A: Good question however we do not recommend using vinegar as it could damage the machine.
submitted byAskBISSELL - 8 years agoBrand expertA: I used vinegar and water in mine and it ruined it. Tried to get it fixed, called all of the places they recommended and no one was helpful! Have since thrown it away and am considering buying another. 100% do not recommend using vinegar and water!
submitted byTaylor - 5 years agoA: Hi, My wife has chemical sensitivity, but she is able to tolerate diluted white vinegar and water (typically 30% white vinegar to filtered water), which is normally very compatible with plastics and liquid seals. Can the mfr please comment specifically on what the strength of diluted white vinegar "might damage" the machine? Or is this as with many mfrs, a blanket statement meant primarily to discourage use of alternatives to Bissel's cleaning agent? Also, if diluted white vinegar is known *in fact* to be damaging, what about a mild odorless surfactant to avoid health risks associated with most scented cleaning formulas. Thanks in advance!
submitted byYouthWantsToKnow - 5 years ago
Q: Can other cleaning solutions be used in the water tank? Is this safe for laminate flooring?
submitted by MomTerryLady - 9 years ago
A: Good question! This machine is safe for use on laminate flooring however we only recommend using BISSELL cleaning formulas in this machine.
submitted byAskBISSELL - 2 years agoBrand expertA: I am sure you could however I would use only use Bissell cleaning solution as other cleaners may be too bubbly or may damage flooring. It works on laminate as it leaves very little water.
submitted byKnowItAll - 8 years ago
Q: Is it made in the USA?
submitted by rupert - 4 years ago
A: Hi Rupert. Thanks for asking! BISSELL is an international company so we manufacture, sell, and service our products in many countries. We currently manufacture in the US, Mexico, China, Malaysia, and Vietnam. Our headquarters is located in Grand Rapids, MI.
submitted byAskBISSELL - 2 years agoBrand expert
Q: I know this is safe to use on my luxury vinyl planks... but does the solution leave a residue on luxury vinyl after repeated use? I'm eager to give up my mop, but I'm hesitant to give up vinegar.
submitted by Matriarchofnerds - 4 years ago
A: When used as directed, you shouldn't have residue left on your floors.
submitted byAskBISSELL - 4 years agoBrand expertA: I'm the original question asker, and I decided to believe Bissell and buy one of these nifty machines. I have now used it 3 times on 1500 sq ft of luxury vinyl. My goodness, the Bissell cleaning solution cleans better than vinegar! No residue at all! Thank you, Bissell, for finally making a mopping solution that works on luxury vinyl! I'm impressed!
submitted byMatriarchofnerds - 4 years ago
Q: Hi, Does the solution/water come out hot?
submitted by littlemeangreene - 5 years ago
A: We recommend using warm water and BISSELL CrossWave formula in the machine. It does not have a heater built-in and using too hot of water can damage the machine.
submitted byAskBISSELL - 2 years agoBrand expert
Q: Can you use this on peel and stick vinyl flooring?
submitted by Britth929 - 8 years ago
A: I don't see why not as it does a great job sucking up the solution so the floor is extremely dry. Much better than just mopping or swifter.
submitted byKnowItAll - 8 years agoA: Yes it is, Britth - this cleaner is safe for use on hard floors including vinyl.
submitted byAskBISSELL - 7 years agoBrand expert
Q: I normally use unscented cleaning solutions - is your solution heavily scented? Any options?
submitted by idiopath - 8 years ago
A: Hi idiopath - there is a scent with our cleaning formulas. When using the CrossWave, we only recommend using BISSELL formulas as other chemicals or cleaners could affect the spray.
submitted byAskBISSELL - 7 years agoBrand expertA: No, I find it to be extremely subtle to not noticable. Certainly less than some method floor cleaners, mr clean, and pine sol.
submitted byKnowItAll - 8 years ago
Q: how does it work on Vinyl Plank flooring?
submitted by Flea - 8 years ago
A: I don't see why not as it does a great job sucking up excess solution so the floor drys extremely quickly.
submitted byKnowItAll - 8 years agoA: Very well! This machine is designed for use on hard floors including vinyl planks.
submitted byAskBISSELL - 7 years agoBrand expert
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4.4 out of 5 stars with 10099 reviews
61% would recommend
493 recommendations
Dont waste your time.
1 out of 5 stars
Thumbs down graphic, would not recommend
shopper7 - 11 days ago, Verified purchaser
A total waste of time and money. This doesn’t work any better than a regular vacuum and mop and honestly takes twice as long. It doesn’t get edges and blows dirty water up on the baseboards. Hair gets drug around all over the place and you have to disassemble it after every use and completely clean it out, making it take twice as long as regular cleaning. Only bright side is my raging over how much I hate it gave my nephew a good laugh. Returning tomorrow.
Works okay but extremely loud and you have to squeeze something for water.
3 out of 5 stars
Thumbs up graphic, would recommend
Celiac - 12 days ago, Verified purchaser
At home I have a slightly more expensive cordless electric mop made by a Chinese brand that I bought from a warehouse club that I like, is quieter, and it does a good job. I bought this one for my parents' house which needs lots of cleaning, so I got one with a cord that has better suction and is made by an American company. It works well, and the floors are getting cleaner, and I even managed to get off a stain that turns out to be where a container of liquid soap leaked all over the floor. It took me a little bit to figure out how to use this one, though: 1. To get water to come out of it, you have to squeeze a button on the handle. If you don't do this, it is just acting as a vacuum. Mine got clogged from this because once I realized I needed to squeeze I already had a lot of dust that turned into mud once I added water, and I had to put the whole thing under the laundry sink to wash it out. So I am just constantly squeezing the handle to get water to come out. 2. It is louder than my other one, and I worry about whether it's hurting my hearing. I haven't measured the decibels yet with my apple watch. 3. It is harder to take apart for cleaning than my other one. It also took me a bit to figure out the self cleaning mode. I recommend with some reservations. I am not sure that I would buy it a second time.
So far, so good
5 out of 5 stars
Thumbs up graphic, would recommend
lalelizabeth - 24 days ago
We have four animals, two adults, and a child living in our home. This mop has a lot to do. So far, I love it. Light, easy to maneuver (yes, it doesn’t get right up in the edges but our very nice and expensive vacuum doesn’t do that either). The water container held enough water and solution for our upstairs and a large part of our downstairs. The suction is strong and to get less wet floors I followed the instructions and released the solution trigger and did a pass without adding water. My vinyl floors looked amazing, smelled great, and the water was gross, so I know it did a good job. Planning to do a second run in the high animal traffic areas to see what else it brings up. So far, so good!
Excellent!
5 out of 5 stars
Thumbs up graphic, would recommend
ohpamplemousse - 29 days ago, Verified purchaser
This machine is amazing! I highly recommend it. We use it on hardwood floors and tile bathrooms. My floors have never felt cleaner.
Floor cleaner
5 out of 5 stars
Thumbs up graphic, would recommend
Maggo - 1 month ago, Verified purchaser
Great for my tile floors love the long cord.
Hated it..then loved it.
5 out of 5 stars
Emma - 1 month ago
originally posted on http://www.bissell.com
When i first used this product I didn't really understand it and I would get so fustrated. I would use it as a vacuum and press the mop trigger the ENTIRE time. I was running out of water so fast, and it seemed it never pulled any water up. I would just get a little water and mostly dust and debris. It then clicked in my head that I just have to go slower because it's just like a carpet cleaner, but for my hard floors. I learned to press the water release on the push away from me, and release it and SLOWLY bring the mop back to me. I was picking up way more dirt, the floors looked better and they were damp, not wet. Clean up is fine for me. I really don't mind rinsing all the parts each use and take special care to make sure I store them in a container in air, and not back in the machine. My secret to making clean up faster, is I vacuum with a dry vacuum first to pick up majority of the debris, and then mopping with the Bissell after. It makes the remaining hairs and clumps of dust minimal, and focuses on the dirty floors.
Waste of money
1 out of 5 stars
Thumbs down graphic, would not recommend
Hafizul - 1 month ago, Verified purchaser
I always buy bissell products but this is one of the worst ones. Used it roughly 4-5times probably, cleaned it every time. but stopped working because there was build up inside vaccuum that was out of reach/ uncleanable due to them being sealed off inside the vaccum. Terrible design flaw, works great as a mop to clean stuff the the vaccuum aspect is terrible. def not good fod pet hair either. just avoid it.
Caught on fire after 2 years
1 out of 5 stars
Thumbs down graphic, would not recommend
Courtney - 2 months ago
This is a ton of work to clean up after every use. Used it maybe once every couple months as I normally manually mopped. Right outside of the 2 year warranty it caught on fire internally, started smoking so unplugged it and took it outside. Customer service refused to help us. Bissell does not stand by their products. A 2 year warranty for an expensive item is a joke. The icing on the cake was them offering a 10% off coupon to use towards a new one. I will never buy another bissell product. If you want to spend a couple hundred on this and only want it for 2 years then this is your product.
Filter Constantly Clogs — Not Worth the Money
2 out of 5 stars
Deb - 2 months ago
originally posted on http://www.bissell.com
I bought my Crosswave back in November 2024, and after six months of owning it, I regret the purchase. It requires a lot of cleanup after each use, which is frustrating. The vacuum itself is quite heavy, making it difficult to use on stairways. The filter design is one of the worst features. When using it as a dry vacuum, dirt quickly builds up around the filter, causing frequent clogs. I find myself having to stop multiple times just to clean it out. Even when used as a wet vacuum, the same issue happens—the filter clogs up and needs constant cleaning. Overall, I do not recommend this product and truly wish I could return it. It's been a waste of money.
1 reply from Bissell Homecare, Inc. team - 2 months ago
Hi Deb. We're sorry you're experiencing these issues. Your CrossWave has a warranty, and we're always here to help. Please contact us at canada.bissell.com/support.
Honestly, I don't think it's worth the $ spent.
2 out of 5 stars
Thumbs down graphic, would not recommend
Aida - 2 months ago, Verified purchaser
I like that it lets you clean up spills quickly without a lot of extra steps. However, there are definitely better options out there for the same price or even less. It’s heavy and bulky, struggles to get under furniture, and sometimes leaves behind streaks of dirty water. If something has already dried on the floor, you’ll need to put in extra effort to get it up. I have weakness in my hands and was hoping this would make cleaning easier, and while it does cut down on steps, it’s still more work than I hoped for. Honestly, I wanted to love it, but I think I’d rather just stick to a regular broom and mop instead of using the Bissell Crosswave. 🫤
Lasted 3 months
1 out of 5 stars
Thumbs down graphic, would not recommend
Theresa B - 3 months ago, Verified purchaser
This stopped working after only a 3-4 uses. It stopped spraying solution. The worst part about this was that I had purchased the warranty Target offered through Allstate and they (and Bissell) gave me the runaround when I simply wanted to exchange the broken product for a new one.
Wanted to love it
3 out of 5 stars
Notacook - 3 months ago, Verified purchaser
I wanted to love it but my tile floors are just slightly uneven so it couldn’t make contact with all of the tiles and the solution would just pool up in the grout. It seems sturdy enough and I liked the design and ease of use, just make sure your floors are perfectly smooth/level before purchasing.
Retail outlet damaged item
1 out of 5 stars
Thumbs down graphic, would not recommend
Jen - 3 months ago, Verified purchaser
Open used item received with paper tape that did not adhere I’m still waiting for refund 2 months later.
Maybe you'll have better luck.
2 out of 5 stars
Thumbs down graphic, would not recommend
Ash A - 3 months ago, Verified purchaser
Like other reviews stated it does not get close enough to the edge of rugs or the walls. It’s loud and sometimes the machine sounds like the power kicked on & off. Also, if you have a large home and lots of hard wood floors or tiles, you will need to empty and refill the water a couple of time. I also had to run over some areas twice. It took longer than me just mopping with a regular bucket and a mop. Plus, when you done using the vacuum mop, you have another task of cleaning the machine itself. It is past my window to return it or else it would go back to the store. So bummed. Such a waste of $
Mopping sucks
1 out of 5 stars
Thumbs down graphic, would not recommend
amber - 4 months ago, Verified purchaser
This is a $200 product that just gets your floors wet. It sucks dirt off the floor like a vacuum but the mopping feature is laughable
Buy it!
5 out of 5 stars
Thumbs up graphic, would recommend
Krista - 4 months ago, Verified purchaser
I am a clean freak and vacuum all the time and mop every Sunday and the water was so dirty so I know this works well!
Cleaning
5 out of 5 stars
Thumbs up graphic, would recommend
Momma bear - 4 months ago, Verified purchaser
Makes cleaning so easy
Not impressed
1 out of 5 stars
Thumbs down graphic, would not recommend
Colleen - 4 months ago, Verified purchaser
I love Bissell but this wet dry vacuum is awful! My floors are left soaking wet and I have to dry mop afterwards. I would not recommend.
Loud but exceptional cleaner
4 out of 5 stars
Thumbs up graphic, would recommend
Angela - 5 months ago, Verified purchaser
There is only one reason why I rated it as a four and that is because it is so loud. I mean as loud as a full size carpet cleaner. Also there is not protection options like rubber bumpers to protect quarter rounds if you bump in to them. I accidentally bumped into mine on the corner and it damaged it. I will have to repair it. But with that said just be careful! So here’s the review and I hope you take the time to read this because a lot of there reviews on how it performs is from people who don’t actually know how to use floor cleaners like this properly. It cleans up the floor amazingly. It sucks up all crumbs and debris along edges of your wall. All you have to do it run it parallel to the wall, not towards it. I have four kids ranging from 2-16. So there’s 6 of us and the floors get crumbs and drinks spilt on it. It cleaned up all the spots. Even spots you’d have to scrub if you used a manual mop. A simple back and forth and leaving it spin on the spot for a couple seconds at a time took it all up. Now, for the reviews that said it soaked their floor and they had to dry it themselves, they were not informed on how to properly use these tries of equipment. You can not just vaccum widely with it and expect it to clean all the water. So you do as it says soak for ten second before use, hold the button in while going forward and then release when you pull back. You have to do this slowly and it will pick the water up. I went over my floors a couple times without the cleaning action button and my floors dried before I did the whole room. The vaccum part of this combo thing is amazing. It has a cord which means it will always be stronger and better than charging ones. It’s better and it’s cheaper. I cleaned my second floor of my house with just one fill of the tank with cleaner and water. (To ugly a little over 600sqft). The smell of the cleaner was very pleasant. I’ve yet to find one that doesn’t stink. I just got my floors installed about two months ago and this is the first time cleaning them and they came out looking brand new. Other miscellaneous things I want to point out. Unlike a mop where you push dirty water back and forth and then it dries and the mop is dirty no matter if you rinse it before next use, this this never has dirty water being used while cleaning, and when you are done it has a self cleaning option that actually worked. I have herniated discs in my neck, and this thing was weightless while using it. For the price, and portability, power, and Efficiency, not to mention ruin a try it can sit on when done and even a spot to put your brush to dry, it is definitely a good purchase. The benefits of this far exceed the cost of this.
Wet dry vacuum
4 out of 5 stars
Thumbs up graphic, would recommend
Crystal - 6 months ago, Verified purchaser
This is a great wet dry vacuum for my tile floors and laminate floors. Easy to use and cleans very nicely.