Crest 3D White Deep Stain Remover Daily Toothpaste - Ultra White

Thank you for taking the time to reach out, Judy, and we're sorry to hear you're not satisfied with our Crest Deep Stain Remover Toothpaste. Our products go through many quality checks to make sure they reach you in the best possible condition. Our toothpaste tubes may not seem full due to air pockets, but we can assure you that our containers are filled by weight to make sure you receive the full amount of product. The main reason for the air pockets occurring is that the toothpaste is filled into the tube by the crimped end, which is sealed after filling. This ensures the product is not in contact at all with the crimped area. To share more and so we can help further, we invite you to call us at (800) 566-7252.

Thank you for leaving us your review, Shelley, but we’re sorry to hear our Deep Stain Remover Toothpaste did not remove tartar as you expected. Please know that all our toothpastes undergo numerous quality checks to ensure they clean and protect against areas dentists check most, including tartar, and we’re disheartened to learn this wasn’t the case. As a recommendation, you may be interested in giving our Plus Tartar Protection Toothpaste a try. It helps prevent tartar and cavities by using special tartar blockers to fight tartar buildup. We value your feedback, and we’d like to collect some more information for our Quality Team to assist you with this further. Please hold onto the paste for two weeks in the event we may need to retrieve it. Then, give us a call at (800) 492-7378 to share more.

Thank you for leaving this review, and we understand your frustration with not receiving the results you were looking for with our Deep Stain Remover toothpaste. This toothpaste uses a dual phosphate system that dissolves the bonds that hold stains to teeth and whitens by removing surface stains and deeply cleaning. This toothpaste also has been pH-optimized to deliver superior whitening benefits. All our toothpastes go through several quality checks to ensure optimal performance, and we’re sorry to learn this wasn’t the case for you. Everyone has their own goals for whitening and depending on how deep your stains go, you may need something like Whitestrips to target internal stains. Your feedback is valuable to us, and we'll share this with our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 492-7378

We strive to offer a variety of different features on our packaging in the hopes of helping you find a product you will love, and we are disheartened to hear that you did not enjoy the pump on our Crest Deep Stain Remover Paste. All of our products go through extensive testing to ensure their performance and this is not the level of quality that we would expect. We do offer this toothpaste in a 2.1 oz container that comes with a flip-top cap. Your feedback is very important to us and we will share with our Quality Team that you would like to see some changes made to the pump. We would love an opportunity to learn more about your experience and encourage you to give our team a call at (800) 492-7378.

Troy, we're so glad you enjoyed the fresh feeling of our Deep Stain Remover toothpaste, and are sorry you didn't get the whitening results you were hoping for. Most toothpastes work to remove the stains on the surface of the teeth, or extrinsic stains. However, stains can also get trapped below the enamel surface. These are called intrinsic stains, which are harder to remove with a whitening toothpaste. So that we can help you further, please give us a call at (800) 492-7378.

We're sorry to hear your Deep Stain Remover was difficult to dispense, and that you didn't notice a brighter smile, Scarlet. Please know, we have many quality checks in place to ensure only the best products reach you, so this isn't what we'd expect. There are different kinds of whitening when it comes to oral care products. Most toothpastes work to remove the stains on the surface of the teeth, or extrinsic stains. However, stains can also get trapped below the enamel surface. These are called intrinsic stains, which are harder to remove with a whitening toothpaste. So that we can help you further, please give us a call at (800) 492-7378.

While we're happy you enjoy the flavor, we’re sorry you didn’t get the whitening results you hoped for after brushing with Crest 3D White Deep Stain Remover Toothpaste, and we'd like to help. There are different kinds of whitening when it comes to oral care products. Most toothpastes work to remove the stains on the surface of the teeth, known as extrinsic stains. However, stains can also get trapped below the enamel surface, which are called intrinsic stains. The peroxide in our Crest Whitestrip products travels through the enamel to bleach these stains. The result is a more dramatic color change to the teeth than you'd expect from a whitening toothpaste. We understand everyone has their own goal for the level of whitening they'd like to achieve. So we can learn more and help further, please give us a call at (800) 492-7378, 9 am-6 pm EST, Monday-Friday.

We're sorry to hear you didn't see whitening results as soon as you expected, and appreciate your feedback. There are different kinds of whitening when it comes to oral care products. Most toothpastes work to remove the stains on the surface of the teeth, or extrinsic stains. However, stains can also get trapped below the enamel surface. These are called intrinsic stains, which are harder to remove with a whitening toothpaste. So that we can help you further, please give us a call at (800) 492-7378.

We’re sorry that you didn’t get the whitening results you hoped for with the Crest 3D White Deep Stain Remover Ultra White Toothpaste, and we'd like to help, Sharon. There are different kinds of whitening when it comes to oral care products. Most toothpastes work to remove stains on the surface of the teeth, known as extrinsic stains. However, stains can also get trapped below the enamel surface. These are known as intrinsic stains, which are harder to remove with a whitening toothpaste. So we can learn more about your experience and help further, please give us a call at (800) 492-7378, 9 am-6 pm EST, Monday-Friday.

We’re sorry you had this experience. We understand how upsetting changes like this can be and we take feedback like this seriously. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. This isn’t what we would expect, and feedback like this means a lot to us. We recommend you discontinue using this toothpaste and set it aside for review. So we can learn more from you and share it with our Safety Team, call us at 1-800-492-7378.