Crest 3D White Deep Stain Remover Daily Toothpaste - Dazzling Mint - 2.1oz

Not only do we want you to have bright teeth, but we also want you to have a bright experience too, so we're incredibly sorry that this has been yours. With our quality checks, and when using the toothpaste as directed, this isn't what we expect, so we'd like to connect, gather some details for our team, and help. We can be reached at (800) 492-7378.

Ash, we’re truly sorry to hear about your experience and that you did not get the results you were hoping for. Please be assured that safety and quality are our top priorities. Our products undergo thorough evaluation to ensure they’re safe when used as directed and effective. If you experience any irritation, we recommend discontinuing use. Flavor oils, surfactants/foaming agents, tartar control agents, and abrasives all have some potential to cause irritation, and some individuals may not tolerate certain formulations. Additionally, if you’re looking for a more dramatic color change than what whitening toothpastes or rinses typically provide, our Whitestrips are an excellent option. The peroxide in Whitestrips penetrates the enamel to bleach stains trapped beneath the surface. Your feedback is valuable and will be shared with our Safety and Quality Team. We'd be happy to assist you further; please call us at (800) 566-7252.

We're disappointed to hear your teeth didn't whiten, and we're happy to help you. There are different kinds of whitening when it comes to oral care products. Most toothpaste and rinse products work to remove the stains on the surface of the teeth, or extrinsic stains. However, stains can also get trapped below the enamel surface. These are called intrinsic stains. The peroxide in our Crest Whitestrips products travels thru enamel to bleach these stains. The result is a more dramatic color change of the tooth than you would expect to get from using a whitening toothpaste or rinse. We understand that each person has their own goal of the level of whitening they’d like to achieve. We're happy to help answer any of your questions, please call us at (800) 492-7378 for assistance.

Whenever developing products, the safety and well-being of our consumers is our first priority, and we are disappointed to hear that you have noticed some enamel erosion while using our Crest Deep Stain Remover Toothpaste. This toothpaste is clinically proven to whiten teeth while offering extra-strength fluoride to help keep that enamel strong, and this is not the experience that we would expect you to have. We are sure you have already done this, but we would recommend discontinuing the use of the product to avoid any further effects. We would love a chance to learn more about your experience so we are better able to assist you, as well as gather some additional information for our Quality and Safety Teams, and encourage you to give our team a call at (800) 492-7378.

Nothing is more important to us than the well-being of our consumers. While we are happy to hear that you are seeing wonderful whitening results, we are disappointed to hear that you and your husband have experienced lip irritation while using our Crest Deep Stain Remover Toothpaste. All of our products go through extensive testing to ensure their safety and effectiveness, and this is not at all the experience that we would expect you to have. As with any oral care product, some consumers may be more sensitive to certain formulations than others, and we would recommend discontinuing the use of this paste and using a product that has worked well for you in the past. We would love a chance to learn more about your experience so we are better able to assist you as well as provide additional information to our Quality Team, and encourage you to give us a call at (800) 492-7378.