Mattress Topper - 2 Inch - CertiPUR-US Certified Memory Foam - Dusk by Viscosoft California King

A: Hello Jaspers Mom, Thank you for your question! The weight depends on the size and thickness of the mattress topper selected. Below are the box weights for each option: 2" Thickness Twin: 10 lbs Twin XL: 11 lbs Full: 14 lbs Queen: 16 lbs Queen Short: 15 lbs King: 20 lbs Cal King: 20 lbs 3" Thickness Twin: 14 lbs Twin XL: 15 lbs Full: 18 lbs Queen: 22 lbs Queen Short: 20 lbs King: 27 lbs Cal King: 27 lbs Thank you for considering Viscosoft products! If you have other questions, reach out to us following the contacts below. We are happy to help! Kind regards, Taisiya Viscosoft Support (844) 888-4726

A: Hello Slawrence, Thank you for reaching out. Odor with memory foam can happen sometimes and usually fades within 24–48 hours after opening, though in some cases it may take a bit longer, up to about a week. There are no harmful chemicals used on the foam, but some people are more sensitive to the initial off-gassing. You can continue to let the topper air out in a well-ventilated room if possible. If the odor does not improve and you decide you’d prefer a refund or a replacement, please, contact our support team, following the contacts below. Kind regards, Taisiya ViscoSoft Support (844) 888-4726

A: Hello Slawrence, Thank you for reaching out. Odor with memory foam can happen sometimes and usually fades within 24–48 hours after opening, though in some cases it may take a bit longer, up to about a week. There are no harmful chemicals used on the foam, but some people are more sensitive to the initial off-gassing. You can continue to let the topper air out in a well-ventilated room if possible. If the odor does not improve and you decide you’d prefer a refund or a replacement, please, contact our support team, following the contacts below. Kind regards, Taisiya ViscoSoft Support (844) 888-4726

A: Hello LHolder, Thank you for your question. This topper is latex-free and made with CertiPUR-US® certified memory foam. It contains no latex, fiberglass, formaldehyde, VOCs, or harmful chemicals, and no fire retardants are used. Each topper is regularly tested for quality and safety before distribution. Kind regards, Taisiya ViscoSoft Support (844) 888-4726

A: Hello, Thanks for your question! What you’re seeing is totally normal. Our toppers are compressed and folded for shipping, so they can take up to 24 hours to fully expand once unpacked. Any temporary bumps or waves usually smooth out on their own as the foam decompresses. To help it recover faster, lay the topper flat in a warm, well-ventilated room and gently smooth it out by hand. You can also check out this quick setup video (even though it features our High-Density topper, the process is very similar): https://www.youtube.com/watch?v=T7cmwlu0Ah4 If it doesn’t even out after a full day, feel free to reach out to us directly at support@viscosoft.com — we’ll be happy to take a closer look. Kind regards, Taisiya The ViscoSoft Team

A: Hi there! The density is 1.75 lb. If you're looking for a higher density mattress topper, check out our Select High Density Mattress Topper: https://www.target.com/p/mattress-topper-3-inch-breathable-memory-foam-select-high-density-by-viscosoft/-/A-93375295

A: Hi there! It does not include a fitted sheet, but it comes with a machine-washable cover with anti-slip grip beads to help the mattress topper stay secure to your mattress.