T-fal 2pc Nonstick Stainless Steel Fry Pan Set by Jamie Oliver, Silver

Hi, with stainless steel cookware, blue or yellow discolouration may appear over time. This is a natural occurrence that may result from overheating and does not indicate any problem with the cookware. The discolouration can be removed with a special cleaner a special cleaner for stainless steel cookware, or by gently boiling lemon juice or white vinegar in the pan (ensure the kitchen is well-ventilated) and rubbing softly with a non-abrasive sponge. For further information, please visit our contact us page: https://www.tefal.co.uk/contact-us and our customer service team will be happy to assist you with this as soon as possible.

Hi, thank you for your feedback. We can advise that if food begins to "stick" to the pan this is usually a sign that the non-stick properties have been weakened due to the pan having been overheated; not conditioned regularly; food has been burnt in the pan or there is a build up of food residues in the pan. A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel. The Thermo-Spot should help to avoid the pan from being overheated. The red Thermo-Spot in TEFAL frypans is a heat indicator and tells you when the pan has reached the optimum cooking temperature (190°C). When either the outer pattern or the whole spot turns solid red, reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated and weakening the non-stick. If you require any further assistance, please visit our contact us page: https://www.tefal.co.uk/contact-us and our customer service team will be happy to assist you as soon as possible.

Hi Yvette, thank you for your feedback. If food begins to "stick" to the pan this is usually a sign that the non-stick properties have been weakened due to the pan having been overheated; not conditioned regularly; food has been burnt in the pan or there is a build up of food residues in the pan. A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel. If you require any further assistance, please visit our contact us page: https://www.tefal.co.uk/contact-us and our customer service team will be happy to assist you as soon as possible.