Nexxus Humectress Ultimate Moisture Conditioner for Dry Hair with Elastin Protein and Green Caviar - 33.8 fl oz
$29.99 ($0.89/fluid ounce)
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Guests are saying
The Nexxus Humectress Moisture Conditioner has garnered mixed feedback from guests, with many praising its ability to hydrate and soften hair, especially for those with dry or curly textures. Guests appreciate its creamy consistency and pleasant scent, which enhances the overall hair care experience. However, some have expressed disappointment over recent formula changes that have affected its performance, leading to concerns about dryness and manageability. Overall, it remains a popular choice for those seeking moisture and shine in their hair care routine.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 2693 reviews
effectiveness: 4.12 out of 5
quality: 4.17 out of 5
value: 3.88 out of 5
77% would recommend
76 recommendations
4 out of 5 stars
27 September, 2026Verified purchase
(no review title)
I think it is definitely making my hair stronger but for thin hair in can make the roots look greasy.
1 out of 5 stars
25 September, 2026
originally posted on nexxus.com
Once loved
Not the same conditioner as that in the blue and white original bottle. So disappointed. Where can I find the original conditioner?
5 out of 5 stars
24 September, 2026Verified purchase
(no review title)
Great product
1 out of 5 stars
15 September, 2026
originally posted on nexxus.com
Formula change not good
Over the last several months this conditioner has destroyed my hair. I have used nexxus humectress for years so I never put two and two together why my hair has been breaking and shedding so much and my scalp has been more irritated. I didn’t realize what a drastic change to the ingredients was made.No more panthenol elastin, no more keratin, no more coconut oil. I found my old bottle I had saved and in comparison these new ingredients are nothing more than drug store garbage. My hair is no longer getting what it needs from humectress. Maybe one of the other conditioners would be better, but honestly after what this new formula has done to my long beautiful hair, I am terrified to try . I used to love the color assure as well, but I noticed that also had a change in ingredients with in the last two years.
1 reply from Nexxux Consumer Service team - 12 days ago
Hi there, we're truly sorry to hear about the issue you've experienced with product. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 56134261 we’ll make sure to assist you promptly.
1 out of 5 stars
15 September, 2026
originally posted on nexxus.com
(no review title)
claims protein science yet has no protein. awful “upgrade” from the previous version if anybody can recommend something that worked like the previous version that would be greatly appreciated.
5 out of 5 stars
Thumbs up graphic, would recommend
11 September, 2026Verified purchase
Would prefer a different cap; not a squirt bottle pump type
Would prefer a different cap; not a squirt bottle type
3 out of 5 stars
Thumbs up graphic, would recommend
7 September, 2026Verified purchase
Conditioner hair product
leave hair smelling good and repairs dry hair
1 reply from NexxusExpert team - 23 days ago
Hi, thank you for sharing your feedback. We are so pleased to hear that you enjoyed Nexxus Humectress Conditioner. Comments like yours really make our day. Our team works hard to create products that our consumers can feel good about, and it means a lot to know we’re getting it right. Your feedback about the flavor is greatly appreciated. Feedback from valued consumer like you help us to improve our consumer service. Rest assured, we will share your feedback with our team.
5 out of 5 stars
21 August, 2026
originally posted on influenster.com

Amazing moisturizing conditioner for dry hair
This conditioner is a god send, it’s great for detangling and moisturizing my hair and my extensions! I live in a dry climate and this conditioner does wonders for keeping my hair moisturized. It smells like salon quality conditioner, the packaging looks sleek and is easy to keep clean in the shower, and rinses out well so your hair doesn’t feel weighed down afterwards and keeps its volume. Would recommend for anyone wanting a good quality moisturizing conditioner.
1 out of 5 stars
29 July, 2026
originally posted on nexxus.com
Poor quality
I have been using nexxus humectress for a long time. Recently the label changed and the formula has also 100% This conditioner used to make my hair so soft and now it makes it feel hard and brittle.
1 out of 5 stars
Thumbs down graphic, would not recommend
29 July, 2026Verified purchase
(no review title)
made my long hair incredibly dry and impossible to brush.
1 reply from NexxusExpert team - 2 months ago
Hi Nurse, thank you for sharing your feedback. We are sorry to hear about your experience with your Nexxus Humectress Conditioner. We’re committed to delivering high-quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at Consumer.Services@Unilever.com with your contact details and the ref ID: 55670271, so that we can address your concerns promptly.
1 out of 5 stars
20 July, 2026
originally posted on nexxus.com
Awful formula change
I have been using nexxus humectress since I was in high school and LOVED it. I have thick hair on the dryer side and this conditioner has always left it silky smooth. Whatever changed has my hair feeling thicker and like starch. I can’t even get my fingers through it . Worst product change ever. I am so disappointed. Will not be purchasing anymore.
1 reply from Nexxus Consumer Service team - 2 months ago
Hi, thank you for sharing your feedback. We are sorry to hear about your experience with your Nexxus Humectress Conditioner. We’re committed to delivering high-quality experiences, and your input is valuable to us. Please connect with our Consumer Services team at Consumer.Services@Unilever.com with your contact details and the ref ID: 55571567, so that we can address your concerns promptly.
1 out of 5 stars
Thumbs down graphic, would not recommend
18 July, 2026Verified purchase
(no review title)
My hair is straw. I gave this three weeks to really get my hair used to it and it just got worse with each week I used. I washed about twice a week.
1 reply from NexxusExpert team - 2 months ago
Hi Madison, We are sorry to hear about your experience with product performance. We would like to make things right for you. Could you please email us at unileverconsumercare.usa@unilever.com with your reference number 55616274 so that we can assist you promptly?
5 out of 5 stars
Thumbs up graphic, would recommend
5 July, 2026Verified purchase
(no review title)
The best conditioner!
5 out of 5 stars
4 July, 2026
originally posted on influenster.com

NEXXUS Humectress Moisture Conditioner Review
The NEXXUS Humectress Moisture Conditioner delivers impressive hydration while leaving hair feeling noticeably softer, smoother, and easier to manage after each use. Its rich yet lightweight formula spreads evenly through the hair, making application effortless from mid-lengths to ends without feeling heavy. After rinsing, hair feels nourished, detangled, and significantly more manageable, with improved softness and a healthy-looking shine. It is especially effective for dry or moisture-deprived hair, helping reduce frizz while enhancing overall smoothness. The sleek, ergonomic bottle is both elegant and practical, making it comfortable to hold and easy to dispense the right amount of product. Overall, this conditioner provides reliable moisture, excellent conditioning performance, and a salon-quality finish, making it a great addition to any hair care routine focused on hydration and long-lasting softness!
5 out of 5 stars
Thumbs up graphic, would recommend
3 July, 2026Verified purchase
Provides moisture.
A lot of moisture. This conditioner is great for very thick coarse hair that requires constant moisture. It softens the hair and prevents dry ends. I saw an immediate difference after using it the first time
4 out of 5 stars
2 July, 2026
originally posted on influenster.com

A great smelling and moisturizing choice!
This conditioner smells lovely and does a great job in between deep conditioning treatments for my super thirsty hair. When I wash it out, my hair actually feels moisturized rather than just coated in something.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 June, 2026Verified purchase
Unable to get pump to work
There are probably a hundred youtube videos about how to open your bottles. Do you want that associated with your brand? I admire your determination to stick with this format because it's been a problem for at least 10 years. I wonder how many people switched to another brand because of frustration with using yours? I will be returning this to the store.
1 reply from NexxusExpert team - 3 months ago
Hi there, We’re sorry to hear about your frustration with the bottle design and difficulty opening it. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 55276114 we’ll make sure to assist you promptly.
5 out of 5 stars
Thumbs up graphic, would recommend
19 June, 2026Verified purchase
Great hydration
Have used as a hydrator after blow dry for years. Hoping they do not discontinue.
4 out of 5 stars
Thumbs up graphic, would recommend
12 June, 2026Verified purchase
Works great
Great Conditioner! I would give it a 5* if it wasnt so expensive.
1 out of 5 stars
10 June, 2026
originally posted on nexxus.com
Formula Change. Awful!
Don’t waste your money. This is not the same formula. They took out the protein and keratin in it which makes a huge difference . I have been using this for years. Even my stylist would ask what I was using. My hair was alway soft and shiny. Would not recommend if you liked the product as it was. This change in formula is a bad mistake.