Shark UltraCyclone Pet Pro+ Cordless Handheld Vacuum CH951 Black: Rechargeable, Bagless, Pet Hair Tool, Cyclonic Action, Lightweight
$69.99 reg $99.99
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This handheld vacuum is praised for its lightweight design, powerful suction, and versatility, making it ideal for quick clean-ups, pet hair, and car interiors. However, some guests have experienced issues with battery life, charging, and durability, particularly with the plastic tip and charging cord.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.6 out of 5 stars with 578 reviews
43% would recommend
144 recommendations
3 out of 5 stars
27 March, 2026
originally posted on sharkninja.com
Serious Design Flaw
I'm having the same exact problem as reviewer"pistol." The inlet tube where the various accessories plug in has a good size chip in it It started out as a small crack then got bigger until an entire piece chicken off. This problem causes major issues with suction power as well as the vacuums ability to hold any of the accessories in place. Even the lightest crevice tool falls out just by picking the vacuum up off the ground or other surface. I can also forget about using the motorized brush accessory... That accessory is way too heavy to use now. That accessory falls out as soon as it's out in . I tried covering the chipped area with heavy duty tape and no luck. The accessories still fall out and it did nothing to fix the suction power it once had. I would have no problem recommending this product to a friend if the the inlet tip was somehow fixed i.e. stronger material, a better warranty, etc. Furthermore, the rest of my rankings in this review are a direct and true reflection of my vacuum as it is right now (not as it was brand new.)
1 reply from Sharkninja team - 2 days ago
Hi there, Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear about the issue with the inlet tube on your vacuum, especially knowing it started as a small crack and continued to worsen until a full piece broke off. We understand how incredibly frustrating it is to lose suction power and have accessories fall out, especially when you rely on those attachments for proper cleaning. We really appreciate the detailed feedback you’ve provided, and we’d like to take the opportunity to review your case more closely so we can explore what options may be available to help you get back to a fully functioning unit. Please reach out to us directly at: https://support.sharkninja.com/en-CA/contact-us Kind Regards, Shark Home.
5 out of 5 stars
Thumbs up graphic, would recommend
26 March, 2026Verified purchase
(no review title)
I love this hand held vacuum cleaner very powerful
1 out of 5 stars
Thumbs down graphic, would not recommend
21 March, 2026Verified purchase
(no review title)
I made sure this vacuum was completely charged before using it . Well I got ONLY the driver front floor vacuumed, turned it on to vacuum the back passenger side and it "DIED"!!!!!!!! the battery completley "DEAD"!!! The light started flashing within 10 minutes, then it died!!!!!! 10 minutes was all the charge lasted. I DO NOT RECOMMEND!! I returned it.
1 reply from SharkNinja Product Expert team - 8 days ago
Hi there, Thank you for your feedback. We’re disappointed to hear that the runtime of the UltraCyclone Pet Pro didn’t meet your expectations, and we understand how frustrating that can be when you’re hoping for more cleaning time. This model has an average runtime of around 10 minutes on a full charge, and we appreciate you sharing your experience with us. We’ll make sure your feedback is relayed to our internal team as we continue working to improve our products, and we hope you’ll consider us again in the future so we can restore your confidence in our brand. Kind Regards, Shark Home
5 out of 5 stars
8 March, 2026Verified purchase
(no review title)
I like it for my car
1 out of 5 stars
Thumbs down graphic, would not recommend
7 March, 2026Verified purchase
Was great value buy at the moment
When we bought this item we were excited. We finally thought we have a hand held vacuum that is versatile with long battery life, great suction and light weight. Within less than a year, it turns out the material used is not sturdy enough. We are so disappointed with the product.
1 reply from SharkNinja Product Expert team - 23 days ago
Hello Pearl, Thank you so much for writing a review. We're truly disappointed to hear that your Shark UltraCyclone Vacuum isn't sturdy enough. We do appreciate your feedback, and we'll pass this information onto our development team for future improvements. We do value and appreciate our customers, and we do hope that we're able to regain your confidence in our brand. Kind regards, Shark Home
5 out of 5 stars
Thumbs up graphic, would recommend
4 March, 2026
Fabulous x2-- literally
Love this! I actually have 2- the only thing I dislike is wishing the canister was half as big as the bulk of it—> canister for collection is a bit smaller than I wish. But! The suction & overall size is great, I have one hanging in basement & one hanging in kitchen pantry (crumbs after kids eat)
1 out of 5 stars
Thumbs down graphic, would not recommend
14 February, 2026
Awful Quality and Battery
I’m really disappointed with this product. After only a few months of normal use, the front plastic cracked and eventually completely broke. Now it’s unusable. The battery life is also awful and barely holds a charge. The suction is okay, but that’s not enough to make up for the poor build quality and weak battery. Today I’m literally throwing it in the trash. I would not recommend this vacuum. Don’t buy it.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Daniela, thank you for taking the time to share your experience with us. We’re truly sorry to hear what happened. It’s very concerning to learn that the front plastic cracked after only a few months of regular use, that the battery struggles to hold a charge, and that the vacuum has ultimately become unusable. We completely understand how disappointing and frustrating this must be, especially when the suction alone doesn’t make up for these issues. If you have not already discarded the vacuum, please contact our customer service team so we can explore the warranty options available for the issues you mentioned. You can reach us at 1-855-427-5127, Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We’ll do everything we can to make this right. Kind regards, Shark Clean
5 out of 5 stars
4 February, 2026Verified purchase
(no review title)
Works great! Strong suction and does a good job cleaning.”
1 out of 5 stars
Thumbs down graphic, would not recommend
4 February, 2026Verified purchase
(no review title)
Target sent me a dirty used shark ultra cyclone pet pro cordless handheld vacuum ch951 with missing parts
1 reply from SharkNinja Product Expert team - 2 months ago
Hello Pam, thank you for sharing your experience. We're very sorry to hear that the vacuum you received from Target arrived used, dirty, and missing parts. That's definitely not the experience we want for our customers. Please reach out to Target Customer Service or visit your local Target store so they can assist you with a replacement or refund. They should be able to make this right for you quickly since the item arrived in unacceptable condition. If you need product support, feel free to reach out to our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean
3 out of 5 stars
30 January, 2026
originally posted on sharkninja.com
Disappointed in the Durability
While I love the suction and ease of cleaning the vacuum, I too have been very disappointed in the durability. The plastic collection section is very brittle. The attachment end began cracking almost immediately. I liked the vacuum so much that I added duct tape and rubber bands to reinforce the attachment end, which has made it last longer but doesn't allow for the brush attachment to be added or for it to be clean completely. I went so far as to buy a second thinking I could use it for replacement parts. Of course, it too began cracking at the attachment area. Today the hinge on the door for the dust removal compartment cracked and broke off. I guess it's well and truly broken now. I'm very disappointed that at a minimum you can't easily buy a replacement. I have two perfectly good motors but no working vacuum.
1 reply from SharkNinja team - 2 months ago
Hi CrysFoote, Thank you for taking the time to leave a review. We’re truly sorry to hear about the difficulties you’ve had with the durability of your vacuum. It’s incredibly disappointing to enjoy the suction and performance of a product, only to have issues with cracking parts and no easy way to replace them. We understand how frustrating this must be, especially after trying so hard to keep the vacuum usable and even purchasing a second one for parts. You deserve a product that lasts. We genuinely appreciate you sharing this experience, and we’ll make sure your feedback is passed along to the appropriate teams as we continue working to improve our designs. For further assistance, or if you’d like us to look into this in more detail, please reach out to us at: https://support.sharkninja.com/contact-us Kind regards, Shark Home
4 out of 5 stars
27 January, 2026
originally posted on influenster.com
Great for Removing Pet Hair on Fabric Upholstery a
I use the Shark Cyclone pet pro on my couches, stairs and anywhere else I can't fit my other vacuums. I have a German Shepard that sheds like crazy. This handheld vacuum has an attachment that is specifically designed to remove longer dog hair that gets embedded in the fabric. The attachment works well because the roller pulls the hair out. That along with great suction power has been the best way of getting the dog hair off the couch. I use it everyday and so far, for a couple of months, it has held up well. It's lightweight and great for quick cleanup jobs, the battery isn't super long lasting, about 15min. It does charge quickly. The dirt canistar is large for its size. I find that I have to frequently clean the filter because it quickly becomes clogged up with debris. I like that it has 2 other attachments, one with bristles and another one that is thinner. The thin attachment is amazing at getting into all those nooks and crannies, but I especially love it for cleaning the top of my baseboards. The only thing I don't like is that there is no base for either charging or holding the vacuum upright. It just lays on the floor when charging. It would be nice to have a dedicated spot for it. I just keep it on a counter in my laundry room.
2 out of 5 stars
Thumbs down graphic, would not recommend
26 January, 2026
Not great
After charging for a full 6 hours, it literally lasted less than 10 minutes. Its okay for suctioning, but not the best, and I had to vacuum the same area repeatedly to get it clean. I only had a 12’x12’ carpeted loft/storage area to vacuum and I was less than half done before losing charge. Also, I’ve never had a vacuum collect dirt on itself like this.
1 reply from SharkNinja Product Expert team - 2 months ago
Hello Kathryn, thank you for taking the time to share such detailed feedback. We’re very sorry to hear about your experience with the battery and internal airflow in UltraCycle Pet Pro handheld vacuum. This performance isn't what we expect from this product. We’d like the opportunity to help. Please contact our Customer Care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can assist with troubleshooting or review warranty options. Kind Regards, Shark Clean
3 out of 5 stars
Thumbs down graphic, would not recommend
14 January, 2026Verified purchase
Poor suction
Very poor suction for the price I paid.
1 reply from SharkNinja Product Expert team - 3 months ago
Hi there, Thank you for sharing your feedback. We understand how important strong suction is for a vacuum, and we regret that this model didn’t meet your expectations. Your comments are valuable and will be shared with our team for future improvements. Kind regards, Shark Clean
3 out of 5 stars
14 January, 2026Verified purchase
(no review title)
Doesn't pick up very well on a rug with indentations. Doesn't move pile.
1 reply from SharkNinja Product Expert team - 3 months ago
Hi Donald, Thank you for sharing your feedback. We understand how important effective cleaning is, and we regret that the product didn’t meet your expectations on rugs with indentations. Your comments are valuable and will be shared with our team for future improvements. Kind regards, Shark Clean
5 out of 5 stars
6 January, 2026
originally posted on sharkninja.com
Powered beater brush
Great product, delivers everything it says it can and not!!!
1 out of 5 stars
Thumbs down graphic, would not recommend
31 December, 2025Verified purchase
crushed box
box smashed but not broken shipping waited to long found cheaper at meijer
1 reply from SharkNinja Product Expert team - 3 months ago
Hello Karen, thank you for taking the time to share your feedback. We're truly sorry to hear about your experience, as this is not typical of our standards. We understand how frustrating it can be to receive a damaged box and to face delays in shipping. We also appreciate you letting us know about the lower price at Meijer. Please know that your feedback is valuable to us, and it helps us make improvements to better serve you and our other customers in the future. Kind regards, Shark Clean
5 out of 5 stars
29 December, 2025Verified purchase
(no review title)
It was a gift for my daughter and she loved it. It is the perfect size and easy to handle.
5 out of 5 stars
Thumbs up graphic, would recommend
15 December, 2025Verified purchase
(no review title)
Great power.
4 out of 5 stars
13 December, 2025
originally posted on sharkninja.com
(no review title)
It’s a gift for Christmas for my granddaughter and her husband
5 out of 5 stars
Thumbs down graphic, would not recommend
11 December, 2025Verified purchase
(no review title)
awesome