BLACK+DECKER Dustbuster AdvancedClean Cordless Handheld Vacuum CHV1410L
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3.5 out of 5 stars with 311 reviews
43% would recommend
72 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
13 January, 2026
(no review title)
decent but broke slowly over time. doesn't hold up
1 reply from SBD_Product Expert team - 4 days ago
Hello Art. I appreciate your feedback. I would like to speak to you about the experience you had with the CHV1410L Handheld Vacuum. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information. Please reference Ticket #14628493. Lee, BLACK+DECKER
5 out of 5 stars
4 January, 2026
(no review title)
love this vac. it’s powerful, easy to use, i love the extender for hard to reach areas
1 out of 5 stars
Thumbs down graphic, would not recommend
4 January, 2026Verified purchase
(no review title)
Brand new out of the box. Charged it up on the base and it only runs for about 5 minutes and then dies. Recharged several times doing this and still no more than 5 mintutes run time. Waited too long to return to Target with their return policy as I was saving it for a X-mas present. Now stuck with machine that doesn't work and hoping B+D can help with either its return to B+D for repair or replacement and without me paying for return shipping costs. I shouldn't have to incur this expense. Hope B+D"s customer satifaction guarentee is still what it used to be. Always had faith in that.
1 reply from SBD_Product Expert team - 11 days ago
Hello Charles, I appreciate your feedback on the BLACK+DECKER Dustbuster AdvancedClean Cordless Handheld Vacuum CHV1410L, and I'm sorry to hear the batteries are not working. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 14587062 so we have all the information available from your review. I look forward to hearing from you so we may assist you with a solution.
1 out of 5 stars
9 December, 2025Verified purchase
(no review title)
missing wall mount. I don't know why they'd sell a product that doesn't have what it say on the box or in the description. i’m am very disappointed.
1 reply from SBD_Product Expert team - 1 month ago
Hello Mya. We appreciate your feedback on the CHV1410L. Unfortunately the CHV1410L does not include a wall mount. Our apologies for any confusion.
5 out of 5 stars
Thumbs up graphic, would recommend
6 December, 2025Verified purchase
Vacuum
This is a gift for my daughter and her husband.
5 out of 5 stars
Thumbs up graphic, would recommend
30 November, 2025Verified purchase
Cleanup Aide
The portable, cordless feature was a big plus in selecting this item. Used a few times and am satisfied with results.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 November, 2025
Does not hold up for even light, occasional use beyond a year
This worked ok for one year & now it seems like there’s an issue with the motor & it seems like stuff gets lodged into the bottom part (which you can’t open), so at this point it smells like it might start a fire, and there’s no way to clean that out, so it’s garbage. I used this for light messes, hair, crumbs, etc, less than once a week, and now it’s complete garbage. Pay attention to the bad reviews & the photos. The price didn’t seem bad until I found out this thing is basically disposable.
1 reply from SBD_Product Expert team - 2 months ago
Hello ErinRules. I appreciate your feedback on the BLACK+DECKER Dustbuster AdvancedClean Cordless Handheld Vacuum CHV1410L and I'm sorry to hear there is an issue with the motor. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket #14331401 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Roxy Social Media Team
1 out of 5 stars
Thumbs down graphic, would not recommend
19 November, 2025Verified purchase
(no review title)
You have to hold it upside down to pick up small things, which causes all the air to blow in your face. Awkward to hold.
1 reply from SBD_Product Expert team - 2 months ago
Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and sent them to our product teams for review and future consideration. It is feedback like yours that allows us to make improvements. Thanks, Deeris BLACK+DECKER
2 out of 5 stars
8 November, 2025
originally posted on blackanddecker.com
Worked well but not for long...
Worked for about 2 years but now it won’t stay on for more than a minute, full charge and clean filter but it’ll stay on for a minute then shut off. When you try to turn it back on it’ll only go for a moment. Too bad because it worked well before that happened.
1 reply from CS team - 2 months ago
Thank you for taking time to provide your feedback on the BLACK+DECKER CHV1410L. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements. Thanks, BLACK+DECKER Social Media Team
2 out of 5 stars
Thumbs down graphic, would not recommend
3 November, 2025
Skip this one.
Battery life is terrible! Will not hold a charge the longer you have it.
1 reply from SBD_Product Expert team - 2 months ago
Hello, I appreciate your feedback on the Model CHV1410L and I'm sorry to hear it no longer holds a charge. Please contact support at WECARE@sbdinc.com and reference ticket 14199168 so we have all the information available from your review. Thanks, Deeris BLACK+DECKER
1 out of 5 stars
31 October, 2025
originally posted on blackanddecker.com
Do not recommend!!!
This is the worst hand vacuum I have ever had. First it is so loud it shakes my whole arm when on.. I could never hear anything even if it was right in my ear..ie ear bud... second it picks up nearly nothing. Third all of the dust and hair getting sucked up goes into the bottom of the vacuum and is stuck with no way to get it out unless you get tweezers to remove no way to remove the bottom. ..and it then has a burning smell because of the hair/ dust that it's stuck..
1 reply from Stanley Black And Decker team - 3 months ago
Hello Mary O, I appreciate your feedback on the hand vacuum and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
3 out of 5 stars
17 October, 2025
Black and Decker Hand Vacum
I have not received the item yet but your customer service is impossible to contact. I tried calling but that was impossible to get through to anyone. Put something on your site that helps you reach someone. Such an easy process for you to do.
1 out of 5 stars
13 October, 2025
originally posted on blackanddecker.com
Brand new, but vacuum does not turn on or change
Got this as a brand new gift. I was really excited to use it but after unboxing it and trying to use the vacuum, it will not work. Plugged in the wall adapter, and placed the vacuum on the charger but it will not charge. Manual says there's a charge indicator light, but it doesn't turn on. Troubleshooting says feel for warmth on the charger, but I'm not feeling any warmth.
1 reply from Stanley Black And Decker team - 3 months ago
Hello Dust123, I appreciate your feedback on the 16V MAX* dustbuster® AdvancedClean™ Cordless Handheld Vacuum CHV1410L, and I'm sorry to hear the vacuum does not turn on or change. This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to assist you further.
2 out of 5 stars
3 October, 2025
originally posted on blackanddecker.com
Worked well at first
I loved this vacuum for cleaning up my kids mess with ease. However recently it has started to make a weird noise and smells like it might catch on fire. I clean it frequently and disassembled it but it doesn't look like theres anything in it that could cause this. I think.the motor went bad but I've only had it less than a year.
1 reply from Stanley Black And Decker team - 4 months ago
Hello Kmcc513, I appreciate your feedback on the hand vacuum and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
2 out of 5 stars
Thumbs down graphic, would not recommend
30 September, 2025Verified purchase
Suction weak, battery cannot be replaced
I think the suction is not strong I think the rectangular suction piece shape prevents more focused suction effort The battery is embedded in the vacuum cleaner and once the battery weakens, you will have to discard the vacuum cleaner.
1 reply from SBD_Product Expert team - 4 months ago
Hello prakash and thank you for your feedback regarding the CHV1410L BLACK+DECKER dustbuster Cordless Car Handheld Vacuum Cleaner. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 13947904, so all information is easily available for the agent to assist you further. Thanks Roxy Social Media Team
2 out of 5 stars
27 September, 2025
originally posted on blackanddecker.com
Keep looking.
Won't even pick up small stones on my car mats. Very difficult to put the white suction nozzle on. It doesn't reliably click into place. Bought on recommendation from a relative. Wish I hadn't.
1 reply from Stanley Black And Decker team - 4 months ago
Hello Valued Customer. Thank you for taking the time to provide your feedback with the CHV1410L dustbuster® AdvancedClean™ Cordless Handheld Vacuum. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
5 out of 5 stars
Thumbs up graphic, would recommend
27 September, 2025Verified purchase
Easy!
Easy to use, comes charged right out of the gate!!
2 out of 5 stars
18 September, 2025
originally posted on blackanddecker.com
Was One of the Best
The model before this one (dark grey) was much better quality. We had it for 5 or 6 years and were much happier with that model. Not sure if quantity over quality is the case now but this one just is not as good.
1 reply from Stanley Black And Decker team - 4 months ago
Hello. Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and sent them to our product team for review and future consideration. It is feedback like yours that allows us to make improvements.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 September, 2025Verified purchase
Very weak vacuum .
Turns off automatically within 1 minute . Suction is very weak . Charger station is not sturdy when the device is placed on top . Does not lock in like a magnet . Does not pick up any hair or even cereal crumbs . Will be retuning immediately.
1 reply from SBD_Product Expert team - 4 months ago
Your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and sent them to our product teams for review and future consideration. It is feedback like yours that allows us to make improvements. Thanks, Deeris BLACK+DECKER
1 out of 5 stars
Thumbs down graphic, would not recommend
13 September, 2025
Target scam
Came broken, and they refunded us less than what we paid, so we had to get a price match. Never refunded the shipping even though we paid for it and had to go in person to get it sorted anyway. Buy this somewhere else - it doesn’t come with the wall mount that it’s supposed to, and it’s the same price other places with the mount included.
1 reply from SBD_Product Expert team - 4 months ago
Hi Esme, we apologize for all the issues and inconveniences you have experienced. If you need further assistance or have questions regarding this purchase, please contact Target directly at Call us at +1-800-440-0680. We wanted to let you know that the CHV1410L model does not have a wall mount included or compatible. We do have a similar model that does CHV1410, HHVI320JR02, or other different models' examples HLVA315J22, HLVA320J00